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Hotel Lumen - a Kimpton Hotel

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#23 of 200 Hotels in Dallas
Certificate of Excellence
GreenLeadersGold level
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Hotel Lumen - a Kimpton Hotel
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351 Reviews from our TripAdvisor Community

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Showing 347: English reviews
Aztec, New Mexico, United States
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed March 26, 2015

I was really impressed with the remodel. Everything is so bright and there's eye candy everywhere! I do wish they had a hot tub. Beautiful pool. Great staff, superb service, excellent dining with an award winning chef. Locally sourced organic beef, attention to dietary needs, and knowledgeable servers, made this our favorite restaurant in town. Best latte I've ever had!

Helpful?
Thank Meredith W
LumDalGM, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

Thank you for taking the time to write this review, we are happy to see you back here at the Lumen and hope to see you again soon.... More 

St. Louis, Missouri
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed March 19, 2015

My husband and I stayed here one night in March. We were visiting family that lived close by and had not stayed here since their remodel. The valet staff was great, holding our car for us so we could check in and then come back to get our car to go on to family. Check in was friendly and efficient... More 

Helpful?
Thank ccmo
LumDalGM, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

Thank you for taking the time to write the above review, I love to hear this feedback and share with my team as it allows us to continue to grow. More 

Texas
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 18, 2015

This small boutique hotel just across from SMU's campus is excellent. The staff is so attentive, from the valet to the desk manager. The rooms are always spotless and quiet. It is perfect for our Dallas stays and just behind Meadows School of the Arts, so our son can just pop over and visit.

Helpful?
Thank PenelopePooh
LumDalGM, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

Thank you for your kind words, this is what we shoot for each and everyday and to hear it on a review is great for the team here at the Lumen.... More 

Lake Forest, Illinois
Level Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed March 16, 2015

Stayed here for just one night. Staff was terrific, really went out of their way to make me feel welcome. The location is jut a short drive from downtown Dallas and is next door to the SMU campus in a very nice neighborhood. Located just a short walk from several restaurants. The free bicycle program was a nice touch.

Helpful?
Thank 1Angus1
LumDalGM, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

Thanks, and I agree..... I have been blessed with a great staff and they make all the difference in the world here at the Lumen...... Thank you for taking the time to write the above review, I love sharing these with the teams. More 

Shreveport, LA.
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed March 8, 2015 via mobile

My husband and I stayed here while in town to attend a concert at SMU. The exterior is clean and modern. The lobby and downstairs is lovely and comfortable. The front desk staff were both helpful and friendly. The hotel offers a wine/ beer cocktail hour. We were able to enjoy a drink while checking in and then take one... More 

Helpful?
Thank lisaw0809
LumDalGM, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

Thanks for taking the time to write this great review, the staff loves these and it always validates what we are doing here at the Lumen..... Thanks again and we will see you soon. More 

Orlando, Florida
Level Contributor
104 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
4 of 5 stars Reviewed March 8, 2015 via mobile

Everything about the hotel is terrific....excellent staff, facilities, decor, ambiance. We had a large room/studio with large windows facing SMU. The negatives were only with our room....street noise and lobby music can be heard and woke me up both mornings. The music starts about 7am. It's not too loud in the lobby but the bass is thumping in our room.... More 

Helpful?
Thank mkbmkb
LumDalGM, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

Sorry for your sleeping experience here at the Lumen, I know that next time we can of course place you in an area that is better for you and your rest. Thanks for the feedback on this review and we hope to see you soon. More 

Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 15, 2015

First is the excellent location - across from SMU and in the heart of Highland Park and University area. Second - is the staff. Without fail they were friendly and efficient and supportive of your needs and wants. Third - the rooms. Not necessarily luxurious but attractive, modern and well cared for. The evening wine bar had nice choices. The... More 

Helpful?
1 Thank Ron D
LumDalGM, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

Thank you so much for your kind words, we hope to continue to be your choice hotel when you visit the Dallas area. More 

Los Angeles, California
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed February 8, 2015

The room was great. The location was also great. Unfortunately the stay was marred by one staff member who unknowingly ( I hope) demonstrated that another guest was far more important than I was and I was essentially ignored. I wanted to love the hotel as my collegue has always been treated very well here and speaks highly of it.... More 

Helpful?
Thank SouthJersey09
LumDalGM, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

So sorry to hear about your experience here at the Lumen, I know that this was not intentional and I do hope that you allow us to show our true colors on your next visit to the Dallas area. Thanks for your feedback as it will help us in our continued training with the team here at the Lumen. More 

Houston, Texas
Level Contributor
86 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
5 of 5 stars Reviewed January 26, 2015 via mobile

Love this little hotel. Great front desk staff- friendly and efficient. The location is right next to SMU in a beautiful neighborhood. Our king bed room was cozy and comfortable. Great bed! I especially liked the abundance of outlets bedside. We had dinner and breakfast in the restaurant. Superb! Great menu, food, service, and ambiance. Other than the relaxed vibe... More 

Helpful?
Thank TexasTandE
LumDalGM, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

Thank you for taking the time to write this review, I agree that our team is friendly and on top of their game. It is always good to hear it from our guests and it allows the team to get that continued feeldback they look for. Thanks again, and we look forward to seeing you soon. More 

North Carolina
Level Contributor
84 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed January 20, 2015

We happened to go to Dallas at a busy time so rooms were hard to find and expensive. We have stayed at Lumen before. It is a chic little hotel close to the SMU campus. Rooms are pretty average, but it is located in a nice area. Very safe to walk to some restaurants on Snider Plaza or walk in... More 

Helpful?
Thank Familytraveler2010
LumDalGM, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

Thank you for your kind words, we look forward to seeing you again here at the Lumen. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Hotel Lumen, a Kimpton Hotel, brilliantly illuminates your stay in Dallas. Ideally situated across from SMU campus and adjacent to the swanky Social bistro, its chic retro style provides modern comfort that feels fresh and inviting. Located in the affluent Park Cities neighborhood, our luxury boutique hotel is near exceptional shops, restaurants and museums. The hotel is also close to the Dallas World Aquarium, Meyerson Symphony Center, Dallas Art Museum and the American Airlines Center. ... more   less 

Additional Information about Hotel Lumen - a Kimpton Hotel

Address: 6101 Hillcrest Ave, Dallas, TX 75205-2243
Location: United States > Texas > Dallas
Price Range: $200 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Lumen - a Kimpton Hotel 3.5*
Number of rooms: 52
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Also Known As:
Hotel Lumen Kimpton
Hotel Style:
#3 Green Hotel in Dallas
#13 Family Hotel in Dallas
#25 Romantic Hotel in Dallas
#45 Business Hotel in Dallas
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