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Hotel Lumen - a Kimpton Hotel

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#25 of 200 Hotels in Dallas
Certificate of Excellence
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Hotel Lumen - a Kimpton Hotel
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358 Reviews from our TripAdvisor Community

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Showing 354: English reviews
Dallas, Texas
Reviewed April 30, 2015

The service at the pool is non existent which is a shame because it is a neat hangout spot. the suites are incredible but the A/C is very annoying. When the air turns on in your room it is about every 10-15 minutes throughout the night. Loud when it kicks on and then blows straight on you while you are...

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Helpful?
1Thank Hal C
LumDalGM, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

Thank you so much for your feedback as I have spoke with the restaurant on creating a better service standard at the pool and engineering will be looking into the concerns on the A/C. Thanks again for your comments and we look forward to having you back here at the Lumen.

Oklahoma City, Oklahoma
Reviewed April 27, 2015

The Lumen was a wonderful little getaway for us to stay at on our weekend trip to Dallas. The service, aesthetics, everything was excellent. We arrived before check in time and were offered early check in. Our room wasn't ready yet so we went to the bar and had a few mimosas and relaxed. They got our room ready super...

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Helpful?
Thank Jordan F
LumDalGM, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

Thank you for your kind words and taking the time to write this review. We are happy that your visit with us was clearly what we shoot for in regards to the Lumen experience. Thank you again and we look forward to seeing you soon, we will have the pool ready for you.....

Austin, Texas
Reviewed April 26, 2015

Location, location, location! Not to mention service, service, service! This upscale boutique hotel is just a little off the beaten path in one of the loveliest neighborhoods north of downtown. Yes, it's true the only parking is by valet, but we enjoyed a happy surprise of free parking, thanks to our car being a hybrid. Make sure to become a...

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Helpful?
Thank Austin_TexasDonna
LumDalGM, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

Thank you for taking the time to write this review, our team loves to read through these and place any and all feedback into our training here at the Lumen. Thanks again for your kind words and we look forward to seeing you back here a the Lumen soon.

Texas
Reviewed April 17, 2015

As a Kimpton Inner Circle member, I try to stay at Kimpton properties if I can. It worked out to stay at the Hotel Lumen in Dallas, right across from SMU. This was my first stay here, and I will definitely be back. Upon arrival, the staff quickly checked us in. The room looked out on the SMU campus, and...

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Helpful?
1Thank crbguy
LumDalGM, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

Thank you so much for your kind words, I love sharing these reviews with our teams as they love the feedback. We are happy your Lumen experience was as we expect it to be, and we hope to see you back soon.

Little Rock, Arkansas
Reviewed April 15, 2015

By far, the best thing this hotel has going for it is the location, which is adjacent to the SMU campus on the Western edge. Past that, it is a 3-star hotel trying to be a 5-star boutique hotel. The recent remodel added some nice elements, but the size and condition of the rooms are inconsistent. The bar is nice,...

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Helpful?
Thank GMH 7
LumDalGM, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

Thank you for taking the time to review the Lumen hotel, we appreciate your comments and look forward to using them in regards to our growth here at the Lumen.

Texas
Reviewed April 4, 2015

Even though I live in Dallas, I chose to stay at The Lumen for a much needed holiday at home. The staff members were gracious and congenial and the room with 2 queen-sized beds was amazing! The pool is gorgeous, the work-out facilities were immaculate, and the bar served excellent libations! (Everything a person needs for a perfect "stay-cation"!).

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Helpful?
1Thank Cruz828
LumDalGM, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

Thank you for taking the time to write the above survey and thank you for you kind words, as the team loves hearing this feedback from our guests. especially from one of our neighbors..... we look forward to seeing you soon.

New Orleans, Louisiana
Reviewed March 29, 2015

i stayed at lumen (again) because of proximity to smu. You can't compete with location if you need to be at the university. This particular stay did not live up to past stays. The room was very disappointing even though at check in, I was told I was getting an upgrade. I would have hate to seen a basic room....

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Thank Cajun_traveler405
LumDalGM, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

Thank you so much for your comments, we of course feel that all of our rooms are nice. We know that each of our guests enjoy different rooms and areas of the hotel and with so many different room types to select from we can always find one that works for you. Thank you again for your time and comments...

Aztec, New Mexico, United States
Reviewed March 26, 2015

I was really impressed with the remodel. Everything is so bright and there's eye candy everywhere! I do wish they had a hot tub. Beautiful pool. Great staff, superb service, excellent dining with an award winning chef. Locally sourced organic beef, attention to dietary needs, and knowledgeable servers, made this our favorite restaurant in town. Best latte I've ever had!

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Helpful?
Thank Meredith W
LumDalGM, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

Thank you for taking the time to write this review, we are happy to see you back here at the Lumen and hope to see you again soon....

St. Louis, Missouri
Reviewed March 19, 2015

My husband and I stayed here one night in March. We were visiting family that lived close by and had not stayed here since their remodel. The valet staff was great, holding our car for us so we could check in and then come back to get our car to go on to family. Check in was friendly and efficient...

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Helpful?
Thank ccmo
LumDalGM, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

Thank you for taking the time to write the above review, I love to hear this feedback and share with my team as it allows us to continue to grow.

Texas
Reviewed March 18, 2015

This small boutique hotel just across from SMU's campus is excellent. The staff is so attentive, from the valet to the desk manager. The rooms are always spotless and quiet. It is perfect for our Dallas stays and just behind Meadows School of the Arts, so our son can just pop over and visit.

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Helpful?
Thank PenelopePooh
LumDalGM, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

Thank you for your kind words, this is what we shoot for each and everyday and to hear it on a review is great for the team here at the Lumen....

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Hotel Lumen, a Kimpton Hotel, brilliantly illuminates your stay in Dallas. Ideally situated across from SMU campus and adjacent to the swanky Social bistro, its chic retro style provides modern comfort that feels fresh and inviting. Located in the affluent Park Cities neighborhood, our luxury boutique hotel is near exceptional shops, restaurants and museums. The hotel is also close to the Dallas World Aquarium, Meyerson Symphony Center, Dallas Art Museum and the American Airlines Center. ... more   less 

Additional Information about Hotel Lumen - a Kimpton Hotel

Address: 6101 Hillcrest Ave, Dallas, TX 75205-2243
Location: United States > Texas > Dallas
Price Range: $187 - $365 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Lumen - a Kimpton Hotel 3.5*
Number of rooms: 52
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Also Known As:
Hotel Lumen Kimpton
Hotel Style:
#3 Green Hotel in Dallas
#13 Family Hotel in Dallas
#25 Romantic Hotel in Dallas
#45 Business Hotel in Dallas
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Lumen - a Kimpton Hotel staff and other travelers.
2 questions
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Houston, Texas
Joplin
over a year ago

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Questions? Get answers from Hotel Lumen - a Kimpton Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a room with good WiFi if there is one.”
 of 5 bubbles JetBlue2, Oct 31, 2016 | Read review
“Rooms facing Hillcrest have a nice view of SMU campus across the street but it does get warm in the afternoon.”
 of 5 bubbles 30Andrea30, Oct 17, 2016 | Read review
“The newer of the two buildings is probably best.”
 of 5 bubbles jeff3545, Oct 10, 2016 | Read review
“Suites are excellent.”
 of 5 bubbles skb22, Jul 24, 2016 | Read review
“Our room balcony faced Hillcrest Ave, but road noise was minimal.”
 of 5 bubbles ScottEP, Jul 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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