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Traveler (102)
Room & Suite (62)
Dining (7)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Staff required to regularly wash hands
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Updated 09/28/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Lumen
Updated 09/28/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#79 of 229 hotels in Dallas
Location
4.5
Cleanliness
4.4
Service
4.2
Value
3.9
GreenLeaders Gold level
Once a charming 1960s motel, The Lumen has been transformed into a mid-century retreat in an ideal location directly across from Southern Methodist University (SMU), along a tree-lined border of the Highland Park neighborhood. And when urban exploration calls (and we're sure it will), the hotel is two blocks west of I-75/Central Expressway and a few short miles to the Dallas North Tollway. This boutique hotel boasts a poolside scene for guests only, a four-star restaurant The Front Room Tavern, free WiFi, a work out facility, and enough indoor and outdoor event space to host a graduation party, game-day festivities, cocktail receptions, weddings and much more
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Outdoor pool
Restaurant
Breakfast available
Special diet menus
Banquet room
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Room service
Kitchenette
Flatscreen TV
Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Modern
553Reviews4Q+A100Room tips
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Don D wrote a review Aug 2022
2 contributions
If you want to sleep, avoid Room 212. The AC had a consistent undulating roar. The wall and adjacent window shutter vibrated. We gave up at 1:30 am and changed rooms. No room coffee maker, but available for $4.50 downstairs. $30 valet was also a treat.
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Review collected in partnership with this hotel
Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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lgar949 wrote a review Apr 2022
Santa Ana, California3 contributions
Hotel's Favorite
The Lumen became my favorite for corporate events and personal stay. The staff is amazing, especially Tanya and Eric is just tirelessly helping making sure that they are lifting their hotel to be one of the most loved hotels in Dallas area.
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Review collected in partnership with this hotel
Date of stay: April 2022
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Zosia S wrote a review Aug 2022
Beverly Hills, California24 contributions5 helpful votes
+1
There's too many bad things that has happened in this past 3 weeks in this hotel. The day I arrived at night. My bad wasn't made. It was literally the cover on top of most likely not clean bed sheets. I called reception and they couldn't care less. Definitely no apology. After about a week in this hotel (I was there for work) I get out of the shower grab a "clean towel" that was beautifully folded I start drying myself turned the towel and POOP AND STAINS all over the towel. I took a shower again and dried myself with another towel that looked clean. I requested to see the manager and sent an email to the hotel. No one talked to me until after 3-4 days that I kept asking about it. The manager blamed it on her laundry service and couldn't care less about what I went through. After a few more days. I had to shower with cold water for 4 days straight. And my room was never clean. They would just drop towels and sometimes doing my bed. A LITTLE COMPENSATION? SOMETHING? Not even free coffee or comping my $70 USD food ticket. They brag about being a 4 star hotel? LMAO! The only amazing thing about this hotel is OLIVIA she's the bartender of the hotel she's a sweetheart and she cares.
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Date of stay: August 2022
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Minnie wrote a review Aug 2022
8 contributions1 helpful vote
We have stayed here many times over the last couple of years while visiting our son at SMU. The location can't be beat....and they price gouge because of this, especially for weekends when special events or football games are going on. The website does a very poor job distinguishing between the different types of suites, so you really never know what you are actually going to get when you check in. They could do a much better job at cleaning. It's never been horrible, but the bathrooms do not feel clean and the showers often have an odd sour smell. Also, we have not had good experiences with the quality of the food at the onsite restaurant. I would never choose to stay here if it was not so convenient for our SMU visits.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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cgill20 wrote a review Aug 2022
Dallas, Texas3 contributions
Lobby, pool area, and Front Room are the highlights. The room was disappointing. Cleanliness and maintenance was well below what you would expect when paying $300/night for a "luxury suite." Dirty and stained carpets. Scummy and slippery floors in the shower. Missing drapes in the bedroom that led to a 6am wakeup on our vacation. AC in room not working properly had us waking up in a sweat while the other room felt like an ice box. Last, the paper thin walls allowed a crying baby to wake us up multiple times during the night from what we thought was the room beside us. Turned out to be the room completely across the hall from us. Overall, we wouldn't recommend staying here until the hotel puts some money into getting some of those things fixed. The staff is kind and professional. The public areas are top-notch. The Front Room makes good food and pours good drinks, and the waitstaff is solid. The location is perfect if you want to stay in Dallas, avoid downtown, yet still be close to everything. The poor state of the rooms, however, let this place down completely and will make enjoying your stay and your trip next to impossible. Fingers crossed those things get fixed, then this place would be a bargain at that price. Until then, we feel like we did not get our money's worth.
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Review collected in partnership with this hotel
Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ellemcnear wrote a review Aug 2022
1 contribution
Beautiful, modern hotel right across the street from SMU. Wonderful food and service in the restaurant. Only parking choice is to valet your car but you get in/out privileges. Our room was extremely roomy with a brand new bathroom that had tons of storage space.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Bethany N wrote a review Jul 2022
Brentwood, Tennessee8 contributions
In town for a family wedding. Hotel is located in a convenient area, but is way overpriced for the quality. If for any reason, you need to use the sofa bed in the suites, don’t. They are the worst “mattresses” I’ve ever seen on a hotel sofa bed, and we all know the bar is low for hotel sofa beds. Valet parking is required and costs $30/day; however, the parking is literally right around the corner of the small building…easily accessible to patrons. Not necessary to require valet. Decor in rooms is sparse. Our room was never cleaned, and we had to ask for supplies. Not worth what you will pay to stay here. Too many other great options in Dallas.
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Review collected in partnership with this hotel
Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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D David wrote a review Jul 2022
San Antonio, Texas152 contributions57 helpful votes
Great location, great neighborhood, but issues. Room was too small for a couple, no closet space, dirty alley view and light penetration made sleep impossible. The hotel staff was too laid back to be helpful and the room was dirty. The AC blew toward the head of bed only, without any directional vents and was noisy. If management can beef up service, reduce hallway light penetration, and fix noisy air conditioning, there’s a chance we’d try it again. The restaurant food was mediocre and the service was chill.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Climber41133402825 wrote a review Jul 2022
1 contribution
The Lumen is geographically excellent for visiting central Dallas, The Park Cities and SMU. It’s one of the nicest neighborhoods. The architecture of the hotel is bright, modern, and a smaller building that is quiet and personal. It’s a great neighborhood to walk through SMU or about 1/2 mile to restaurants. The rooms are comfortable with nice beds, linens and a large chair. The king room was small, no closet and a piece of furniture that is an entertainment center with a tiny closet and with no light. For two people, it was a bit cramped. The exterior balcony is small and has an alley view (room 206). The room was dark in the day and bright at night. The front door didn’t fit well and there was amazingly bright lights in the hallways that penetrate into the room. We complained and asked for painters tape to seal the cracks to block the light, but the maid and front desk were no help. The maid service was poor. Our desk was quite dirty and the lamps were very dusty. The restaurant food was just ok. The food wasn’t great and the service was laid back. I like the boutique concept and location, but we are used to a better class of service and cleanliness. With current staffing problems (assumed), we probably wouldn’t stay there again. But, I hope they hear the guests and resolve their issues.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Voyager533174 wrote a review Jul 2022
1 contribution
The hotel was just lovely. We stayed in a luxury suite, and enjoyed the amazing bathroom and outdoor patio. It was perfect as my teen had their own space on the hide-a-bed. The staff were top-notch too.
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Review collected in partnership with this hotel
Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$205 - $287 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel lumen kimpton
LOCATION
United StatesTexasDallas
NUMBER OF ROOMS
90
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Frequently Asked Questions about The Lumen
Which popular attractions are close to The Lumen?
Nearby attractions include Southern Methodist University (0.2 miles), The George W. Bush Presidential Library and Museum (0.5 miles), and Meadows Museum (0.3 miles).
What are some of the property amenities at The Lumen?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Lumen?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Lumen?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Lumen?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Lumen?
Conveniently located restaurants include Cafe 43, Kuby's German, and Knife Dallas.
Are there opportunities to exercise at The Lumen?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at The Lumen?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Lumen?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Lumen offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Lumen?
Many travelers enjoy visiting Dealey Plaza National Historic Landmark District (4.5 miles), Old Red Museum (4.5 miles), and Old City Park (4.7 miles).