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Hotel Lumen - a Kimpton Hotel

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#24 of 200 Hotels in Dallas
Certificate of Excellence
GreenLeadersGold level
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Hotel Lumen - a Kimpton Hotel
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351 Reviews from our TripAdvisor Community

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Showing 347: English reviews
Atlanta, Georgia
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Clean, fresh with a very cordial and attentive staff who always seem to put in the extra effort. For proximity to SMU, this hotel is a must. Rooms are modern and stylish. Keep an eye open for the numerous fun stainless steel sculptures throughout the hotel. We enjoyed going to the roof deck with a glass of wine and looking... More 

Helpful?
Thank Robert W
GM-HotelLumen, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

Dear Robert W, I loved reading your comments! Thanks for the kind words and glad you had a fantastic experience. I agree, the sculptures are pretty cool and love how they pop up everywhere. Hope to see you again. Best, Mike More 

Orlando
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel is quite lovely. It's not in a touristy area but it's very nice in the Highlands district. The room was so-so. Smelled a little but I think it's an old hotel. No towel bar outside of the toilet which is across the bathroom and behind the door so not easily reachable if you are getting out of the... More 

Helpful?
Thank Tashatart
GM-HotelLumen, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

Dear Tashatart, Thank you for your comments and sorry to hear about the smell of the room. I would love to know what room you were in so we can address it. You can email me directly at mike.sutter@hotellumen.com. I hope you will give us a 2nd chance...I'll make sure it is a fantastic experience. Best, Mike More 

Chicago, Illinois
Level Contributor
67 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I came to Dallas a couple weekends ago with friends and the Lumen blew us away. Our birthday amenity upon arrival was perfect for us! The room was quite spacious and very clean. The pool area was so nice to relax by and have a few cocktails. The silver artwork/sculptures around the property were a nice touch of humor and... More 

Helpful?
1 Thank ChicagoCody
GM-HotelLumen, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

Dear ChicagoCody, Thank you so much for the great comments! I'm thrilled you had such a great experience. I agree, the sculptures do add a uniqueness to the property that is fun to explore. I'm glad you enjoyed your birthday! Best, Mike More 

Fort Worth, Texas
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am a loyal Kimpton follower, but I have been very hesitant to stay at Hotel Lumen. I was always concerned that Hotel Lumen would project some of the negative traits of its home city, Dallas. The décor is all Dallas, but the staff were so friendly and welcoming. All the employees that we came in contact with were exemplary.... More 

Helpful?
2 Thank 2SmoBear
GM-HotelLumen, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

Dear 2SmoBear, Such a fun review to read! Thanks for the kind words about the staff and overall experience. I always love reading / sharing reviews like this with everyone at the hotel! Glad you enjoyed the entire visit and look forward to seeing you again. Be sure to let me know when returning. Best, Mike More 

Victoria, TX
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We have stayed at this hotel many, many, many times when in Dallas usually visiting family. Kimpton is always my go to hotel brand (just a quick note: Kimpton isn't in every city and sometimes can be difficult to find, but owe it to yourself- find a Kimpton property and stay there. I have never had a complaint at a... More 

Helpful?
1 Thank radmantx
GM-HotelLumen, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

Dear radmantx, WOW...I loved reading your comments! The staff will love to hear about your stay...so much encouragement! Sounds like we hit a home-run across the board! Hope to see you soon...be sure to let me know when coming back! Best, Mike More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

This was my first stay at Hotel Lumen. Although there was miscommunication regarding my requested room amenties, I was promptly taken care of and was upgraded to a suite that better suited my needs. All of the staff was congenial and courteous. I will definitely stay there again!

Helpful?
Thank Sabbyck
GM-HotelLumen, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

Dear Sabbyck, I'm glad you had a great stay with us and appreciate your kind words regarding the staff...I'll be sure to pass your comments along. Glad we were able to give you the larger room that made your stay more convenient. Look forward to seeing you again. Best, Mike More 

Staten Island, New York
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed at the Lumen for a family wedding in June. They were very accommodating and put me right next to my family as I had requested. The establishment was immaculately clean and was very helpful with assisting me when I had accidentally left my purse behind at the wedding venue. comfy bed, beautiful room and bathroom . Great staff... More 

Helpful?
Thank Jennifer K
GM-HotelLumen, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

Dear Jennifer K, WOW...I loved reading this review! I'm so glad you had a fantastic visit with us! I'm glad you had a great time while here and got to visit with family in a great environment. I'll be sure to share your comments with the hotel staff...they'll love to hear them. Hope to see you in the future. All... More 

Santa Barbara, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Very expensive and nothing particularly special, the staff was efficient but not particularly friendly. It was a busy weekend with a convention or something in town. Room was fabulous and nothing was lacking.

Helpful?
Thank crasstrvlr
GM-HotelLumen, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

Dear crasstrvlr, Thank you for your comments. I'm glad you were happy with the room and all that goes along with it. We strive to WOW each guest that stays with us...sounds like we missed the boat on that a bit. I hope we have an opportunity to turn that around in the future. Let me know if returning...I want... More 

redondo beach california
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just returned from a family outing in Dallas for the USC-Alabama football game. Being SC fans, we were very disappointed in the result, but very thankful that we could return afterwards to the Hotel Lumen. In every respect, our stay was outstanding. The rooms were bright, comfortable and modern, and the staff was as friendly and accommodating as can be.... More 

Helpful?
1 Thank danlaurak
GM-HotelLumen, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

Dear danlaurak, it is so great to read your comments! I'm glad the staff, Max and Drew took great care of you while you were here. Sorry about your team but sounds like we were able to make a great visit while at the hotel...I'll take that win! Hope to see you again. Best, Mike More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Have stayed here a couple times now. In general I am a fan of Kimpton Hotels and my first stay here was excellent. The hotel is comfortable, the rooms smartly designed and efficient, and the lobby and general facilities including the small pool are very nice. The hotel has an excellent location across from the SMU campus and in the... More 

Helpful?
Thank DTR68
GM-HotelLumen, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

Dear DTR68, Thank you for your comments and sorry you had some negative interactions. I'm glad you still recommend this hotel and I would like a chance to resolve some of the issues you encountered. If convenient, please email me directly at mike.sutter@hotellumen.com...I just need to find out what room you stayed in. I look forward to making your next... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Hotel Lumen, a Kimpton Hotel, brilliantly illuminates your stay in Dallas. Ideally situated across from SMU campus and adjacent to the swanky Social bistro, its chic retro style provides modern comfort that feels fresh and inviting. Located in the affluent Park Cities neighborhood, our luxury boutique hotel is near exceptional shops, restaurants and museums. The hotel is also close to the Dallas World Aquarium, Meyerson Symphony Center, Dallas Art Museum and the American Airlines Center. ... more   less 

Additional Information about Hotel Lumen - a Kimpton Hotel

Address: 6101 Hillcrest Ave, Dallas, TX 75205-2243
Location: United States > Texas > Dallas
Price Range: $200 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Lumen - a Kimpton Hotel 3.5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Hotel Lumen Kimpton
Hotel Style:
#3 Green Hotel in Dallas
#13 Family Hotel in Dallas
#25 Romantic Hotel in Dallas
#45 Business Hotel in Dallas
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