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Comfort Suites Park Central

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Comfort Suites Park Central
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92 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Chicago
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Older hotel with room in need of an upgrade: obviously worn surfaces in bathroom, marks on walls in room. In a room with 2 queens, one bed was right up against the air conditioner outlet. Elevators could use a thorough cleaning. Couldn't get much work done as the WiFi was the slowest of any hotel that I've stayed in this... More 

Helpful?
Thank johnnybench
Megan O, Assistant General Manager at Comfort Suites Park Central, responded to this review

The age of the hotel is starting to show through wear and tear. We recently did some renovations on the entrance of the hotel as well as the lobby. We will begin painting the hotel in the near future as well as updating the carpet and a few things in the rooms. We hope to see you again soon with... More 

Stephenville, Texas
Level Contributor
117 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Don't let the location or exterior fool you, this place is top notch! It can be a bit tricky to find, right in the NW corner of the "High Five" of 75 and 635, but well worth it. Not that the exterior is bad or anything, to the contrary. It's just so much more than what you expect. Walk in... More 

Helpful?
Thank Paul G
Megan O, Assistant General Manager at Comfort Suites Park Central, responded to this review

I'm happy to see you enjoyed your stay with us! The Dallas highways can be very confusing. However, our location is very convenient because we are located by multiple family restaraunts as well as just a short drive to downtown and the airport. We recently remodeled the lobby and all of the windows. We are currently working on improvements for... More 

Fort Worth, Texas
Level Contributor
89 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed June 15, 2016

We used our points as Choice Privilege Members. They are doing some remodeling to the place. No complaints about this stay. Room was clean, everything worked, breakfast was great, staff was friendly, and it was close to Medical City Hospital. I would recommend this hotel for anyone. One of the top hotels in the chain and our third time to... More 

Helpful?
Thank Tony T
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 25, 2016 via mobile

We stayed two nights April 20, 2016 here and was disappointed with this particular Comfort Suites. They are doing quite a bit of much needed renovations which makes plenty of noise that disturbs the nice relaxing stress free stay one plans. We have slept in many hotel Beds over the years and these beds in our king suite rank in... More 

Helpful?
Thank HotelCriti
Kathryn L, General Manager at Comfort Suites Park Central, responded to this review

Thank you for providing feed back on your recent stay at our property. We apologize for the noise and mess during renovations. We appreciate your providing a review regarding your stay. We are pleased to announce we have finished the renovations on the lobby and breakfast areas. We have updated our pool furniture and went to contactless lock system. We... More 

Raleigh, North Carolina
Level Contributor
69 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed April 23, 2016 via mobile

The comfort suites is currently being renovated. Hopefully they get done soon so the place doesn't look so unorganized. There is construction materials laying around everywhere including inside and in the hallways. Room was clean Beds were comfortable. Pillows need to be replaced. They looked horrible and when slept on they were exactly as I expected, worn out. Hopefully the... More 

Helpful?
Thank Carolinablue26
Kathryn L, General Manager at Comfort Suites Park Central, responded to this review

Thank you for your review of our property. We apologize for the mess and noise during renovations. We are happy to announce that the renovations are completed in the breakfast and lobby area's. Every thing is back up and running for our guest enjoyment. We hope to have you give our location another try in the future and to check... More 

Dallas, Texas
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed April 18, 2016

This location is under God-awful construction. It is not relaxing at all and I can't believe they thought I would pay $71 a night to stay in something worse than a refugee camp. It was a total WASTE OF MY TIME. Nowhere on my reservation did it say this place was undergoing renovation or else I would've booked elsewhere.

Helpful?
Thank Wanderlustnat
Kathryn L, General Manager at Comfort Suites Park Central, responded to this review

We apologize that you were not aware of the renovations prior to your arrival at our property. We put notices up on the websites and booking locations to make everyone aware of renovations going on in the hotel. We hope that you will consider coming back to stay and give us another chance now that all the renovations have been... More 

Boca Raton, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed March 1, 2016

Hotel is in poor shape overall. Maintenance lacking. Much potential since rooms are huge but they need to be updated. No indicating light in elevator buttons etc. Owners are economizing on everything even on Cream Cheese and Bagels in Breakfast. Do your self a favor, Avoid this property till it dies or gets updated.

Helpful?
Thank Amir P
Kathryn L, General Manager at Comfort Suites Park Central, responded to this review

Amir, Thank you for taking time to provide a review of our property. We try to utilize our guest feed back to work towards improving our location. We apologize that you were disappointed that we are not currently offering Bagel's and cream cheese. I'll be passing on your comments to our owners to provide them with guest feed back regarding... More 

Dripping Springs, Texas
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 3, 2016

We really have some great experiences with the Comfort Inn's in general. This was no different. This particular hotel has an indoor pool, which is small and a little chilly. But the indoor Jacuzzi was really warm. My only complaint was that there were several large groups of teenagers (chaperoned) staying at the hotel, which made our swimming experience a... More 

Helpful?
Thank Liz C
Kathryn L, General Manager at Comfort Suites Park Central, responded to this review

We appreciate your reviewing our location regarding your visit to our area. We try to provide our guest with a stay like they were guest in our own homes instead of another hotel room. We're delighted that we could provide you with a relaxing and enjoyable stay. We apologize for the issue with the teenagers in the pool area being... More 

Abilene, Texas
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed January 24, 2016

When you walk into the lobby, this hotel looks very nice. The lobby is well-designed and very clean. I thought it was going to be a good stay. First glance of the room said the same, but I was wrong. The room appeared to be clean, until I pulled back the bed-sheets. There was a dark stain on the mattress... More 

Helpful?
1 Thank Amanda B
Kathryn L, General Manager at Comfort Suites Park Central, responded to this review

Thank You for providing a review of our property. We apologize for failing to provide you with a relaxing and enjoyable stay. We will utilize your feed back to continue improving our property. I'll be working with my Housekeeping and Maintenance staff to get the issues resolved right away. Again I apologize for the issues during your stay with us.... More 

Austin, Texas, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 14, 2016

The bed was comfortable and the room was spacious, so we got a good night's rest. I really like having the blanket enclosed in sheets and the pillows are really nice. There is an option for a soft or firmer pillow. This hotel needs to be updated, walls painted and carpets replaced in the halls and in the rooms. The... More 

Helpful?
Thank Javajava71
Kathryn L, General Manager at Comfort Suites Park Central, responded to this review

Thank you for taking the time to provide a review of our location. We try to utilize our guest feed back to improve our property. I'll be passing on your compliments to our front desk staff for taking such wonderful care of our guest. We do have several updates coming to our location in the next few months that will... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Comfort Suites Park Central

Address: 13165 Central Expressway, Dallas, TX 75243
Location: United States > Texas > Dallas
Price Range: $78 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Park Central 2.5*
Number of rooms: 78
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Also Known As:
Comfort Suites Park Central Hotel Dallas
Comfort Suites Dallas
Dallas Comfort Suites
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