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Extended Stay America - Dallas - Greenville Ave.

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Traveler (13)
Room & Suite (19)
Traveler (13)
Room & Suite (19)
Dining (1)
Overview
  • Excellent47%
  • Very good6%
  • Average6%
  • Poor19%
  • Terrible22%
  • Jul 8, 2018
    “Nice location,”
  • 1 week ago
    “Worst experience ever!”
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12270 Greenville Ave, Dallas, TX 75243-0599 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
2 Star accommodation
Additional information
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Offers from Extended Stay America - Dallas - Greenville Ave.
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Rooms
Dec 2Dec 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (32)
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1 - 5 of 31 reviews
Reviewed 1 week ago via mobile

Upon check in my fiance and I witnessed the front desk attendant Tesaun being so rude and disrespectful to other guest. Two guest before us went to their rooms and came back because the rooms were filthy. We received our room keys and we went...More

Thank wanda m
Response from 00esa, Manager at Extended Stay America - Dallas - Greenville Ave.Responded 1 week ago

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. This is certainly not the impression we want to leave on our guests, and we will take the...More

Reviewed 2 weeks ago via mobile

I stayed here on November 2nd and 3rd and it was a last-minute booking when I got here there's a very nice gentleman at the front desk that got me a checked-in and in my room within a couple minutes and his name was Tesaun...More

Thank Kirsten D
Response from 00esa, Manager at Extended Stay America - Dallas - Greenville Ave.Responded 2 weeks ago

Kirsten, thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We will share...More

Reviewed September 7, 2018

Due to building a new house, we have to find a place to stay until the house is finished. We choose to stay here because the location, but the staffs here is so helpful and the manager went out his way to for sure we...More

Thank Hsiao-Lan W
Response from 00esa, Manager at Extended Stay America - Dallas - Greenville Ave.Responded September 7, 2018

Thank you for being our guest at Extended Stay America. We are glad to know location is ideal for your needs and that you are impressed by the service provided by our courteous associates. We will be sure to share your compliments with our entire...More

Reviewed August 7, 2018 via mobile

Im writing this review because extended stay America has been really wonderful. There are some good front dest people.. Meeka went out of her way to make sure my family stay was good and as well as the new manager.. Im verry thankful for to...More

1  Thank Brandee H
Response from 00esa, Manager at Extended Stay America - Dallas - Greenville Ave.Responded August 9, 2018

Brandee, thank you for being our guest at Extended Stay America. It’s a pleasure to know you had a comfortable stay and were impressed by the service provided by our courteous associates. We will be sure to share your compliments with Meeka for taking such...More

Reviewed August 4, 2018 via mobile

The house keeper Mercedes was very rude and disrespectful she clearly doesn't like her job as a house keeper she get a whole attitude and I will be reaching out to corporate and anyone else in management I rent appreciate the disrespectMore

1  Thank Shay T
Response from 00esa, Manager at Extended Stay America - Dallas - Greenville Ave.Responded August 4, 2018

Shay, thank you for sharing a review. We are sorry for the incident you encountered with one of our associates. Although we provide training for all associates, we will redouble our efforts. We understand the frustration and truly hope you all will afford us an...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Laundry Service
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
Pool
Beachfront
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Room Service
Room types
Kitchenette, Non-Smoking Rooms, Suites
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms, Suites
Number of rooms
1
Price range
$70 - $81 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stay Dallas
,
Dallas Extended Stay
Location
United States > Texas > Dallas
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms, Suites
Number of rooms
1
Price range
$70 - $81 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stay Dallas
,
Dallas Extended Stay
Location
United States > Texas > Dallas
Photos
Traveler (13)
Room & Suite (19)
Dining (1)
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Questions & Answers
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Room Tips
"Try their Deluxe room it worth the money"
hsiaolanw
Sep 7, 2018
Read review
"The front desk is great at picking a suitable room. 3 Rd floor is usually for longer stays."
melissao688
Oct 11, 2017
Read review
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