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Holiday Inn Express Crockett

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Holiday Inn Express Crockett
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51 Reviews from our TripAdvisor Community

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Showing 51: English reviews
Level Contributor
3 reviews
Reviewed October 21, 2016 via mobile

Worst experience ever. If you can get over the mildew smell and elevator from H. This might be your dream location. I generally dont read reviews but i wish i would have due to the deplorable conditions. My mother stayed here and I was so upset to see how filthy her room was. Hair was in the drain, and there... More 

Helpful?
Thank John B
IHGService, Guest Relations Manager at Holiday Inn Express Crockett, responded to this review

Dear John B, Thank you for being an IHG Rewards Club member and for submitting your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Your concerns regarding the level of cleanliness in your mother's guest room have been taken... More 

Level Contributor
9 reviews
4 hotel reviews
Reviewed October 13, 2016 via mobile

Bathroom had some sort of leak, floor was always wet. Breakfast was sad, everything was old and dried up. Bananas were all brown spotted, and that should have told us the condition of the rest of the food. Biscuits were dried out and crumbly, cheese omelet was pre-made and sitting in a warmer, the edges were dried out and the... More 

Helpful?
Thank cms73153
HotelStaff1511, Manager at Holiday Inn Express Crockett, responded to this review

We are grateful for your feedback and bringing these issues to our attention. I have forwarded your comments to the correct departments to make sure we are providing a stay that guests love. We hope to see you again. Thank you. More 

Lake Jackson
Level Contributor
6 reviews
3 hotel reviews
Reviewed September 18, 2016 via mobile

Enjoyed everything about this hotel-friendly staff, comfortable beds, quiet and clean rooms and really good breakfast. The only thing that was a negative was the pretty strong musty smell coming from both rooms that we were staying in.

Helpful?
Thank evannandallysmom
Comfort, Texas
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 23, 2016

We were passing through Crockett late, and we were tired. I was able to find this place and get a room easy enough. The room ended up costing over $170, and this was on a weekday. When we walked in to the room, the very first thing noticed was that it smelled very heavily like incense, it was almost nauseating.... More 

Helpful?
Thank 830Countryside
HotelStaff1511, General Manager at Holiday Inn Express Crockett, responded to this review

Thank you for your feedback 830Countryside. We do appreciate your business. Our rates are based on our supply and demand and due to there area there is a 15% tax added to our going rates. We do apologize that you did not love your stay with us. I assure you that all of our linens are clean. The pool areas... More 

Richmond, Texas
Level Contributor
233 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed July 26, 2016

Have stayed here several times over the past year. It is a good value stay Holiday Inn. Place is clean, staff was friendly, breakfast area had good selection. Usually get a room with two beds on the 3 rd floor. Usually the quietest area

Helpful?
Thank Kirby F
Houston, Texas
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed June 1, 2016

I had booked 2 rooms, one for my wife and I, and one for my wifes family over Memorial Weekend as we were visiting relatives. The other party arrived before us, and yet despite having my name and confirmation details were unable to check in. On my arrival, I was not greeted as an IHG member, for which I am... More 

Helpful?
Thank Captain_MarkH
HotelStaff1511, Manager at Holiday Inn Express Crockett, responded to this review

Thank you MarkH for your feedback. We do apologize that we weren't able to accommodate you 100% during your stay. I will bring the comments that you made to the appropriate departments attention and make sure everything is addressed and resolved. I do apologize that you weren't 100% treated as a loyalty member during your stay.We hope to see you... More 

Bangs, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 14, 2016 via mobile

This is a horrible hotel that is run by a horrible and rude general manager. The rooms are dirty and the breakfast I would not let my dog eat. It is the only hotel in town so they don't care how they treat you. The owner should really look into the GM driving business away from here. You would be... More 

Helpful?
1 Thank billybob1367
HotelStaff1511, General Manager at Holiday Inn Express Crockett, responded to this review

Thank you for your feedback. Our guests are definitely our #1 priority. We are a little confused by your comments considering we always get compliments on our excellent customer service, cleanliness and breakfast. As the General Manager, I would NEVER drive business away and make sure that every guest leaves here pleased, if possible. I'm not sure what you experienced... More 

Buenos Aires, Argentina
Level Contributor
226 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
Reviewed December 22, 2015

These HI Express don't disappoint, wherever you go. You always find the same comfort, cleanness, and good service. Add to that the great breakfast, and there is no doubt I will book this chain again and again and again. Add to that the Wal-Mart is only a mile away and you got everything you need for a comfortable stay and... More 

Helpful?
Thank gmokatz
HotelStaff1511, General Manager at Holiday Inn Express Crockett, responded to this review

We are excited to hear that we represented our brand well. Thank you for leaving us feedback and we look forward to seeing you in the future. More 

Germantown, Maryland
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 17, 2015

Room was clean, a/c worked well. We had a good night's sleep. Price was high, but this town is in the middle of nowhere with few choices. My only gripes that the equipment in the workout room was antiquated, and the WiFi was sluggish.

Helpful?
Thank Lynn F
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 1, 2015 via mobile

I've stayed at IHG properties all over the US, this is by far the worst stay ever. Front desk stated they would call me back with the issues I was having, I had to keep calling them. She was and is the rudest hospitality personnel I've ever come into contact with. She refused to give my partner and me any... More 

Helpful?
1 Thank Teruko D
HotelStaff1511, Manager at Holiday Inn Express Crockett, responded to this review

Thank you for your feedback. We have spoken with this associate and done some more training with her on problem solving. Please keep in mind that we do have a 24 hour cancellation policy and that is what she was following, but this is not an excuse for her actions. We train our staff to problem solve in house, had... More 

Questions? Get answers from hotel staff and past guests. Ask a question

35 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Crockett Hotel is the only upscale hotel in Houston County, 'A Paradise in the Pines.' The Holiday Inn Express is a three story, interior corridor hotel with an elevator that features an outdoor pool, fitness center, free high speed Internet access in all guest rooms, free local phone calls and a complimentary Express Start continental breakfast. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hardboiled eggs. We have also created the world's best tasting cinnamon roll. Additionally, we offer a special honeymoon suite with a Jacuzzi tub. Visit Crockett, TX and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Crockett

Address: 1511 Southeast Loop 304, Crockett, TX 75835
Location: United States > Texas > Crockett
Price Range: $123 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Crockett 2.5*
Number of rooms: 53
Reservation Options:
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Also Known As:
Holiday Inn Express Crockett Hotel Crockett
Holiday Inn Crockett
Crockett Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Crockett staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay away from this one”
 of 5 bubbles Mnm2525, May 5, 2015 | Read review
“Thoroughly check your room before checking in.”
 of 5 bubbles 38martint, Sep 11, 2014 | Read review
“Get a room as far away from the elevators as you can. Ice machines are loud and next to the elevator. Breakfast is over at 10.”
 of 5 bubbles Jeffmikers, Apr 7, 2014 | Read review
“We had never stayed here before. We found that our room on the back on the 3rd floor was excellent.”
 of 5 bubbles ddmscool, Jan 1, 2014 | Read review
“Stay in Huntsville instead of here!”
 of 5 bubbles GC50MH56, Jul 19, 2013 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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