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All reviews front desk construction workers biscuits and gravy room was spotless staff was friendly and helpful eggs would definitely stay here again great hotel convenient location a great stay the breakfast area other hotels great price credit card place to stay shirley values
I made reservations through hotel.com for two nights but was charged for three and apparently they were "non-refundable!! Also to make matters worse I had to give a $50.00 deposit. Front desk lady was very rude at the time of check in and uncooperative. When...More
Date of stay: October 2018
Response from Suru P, Manager at Comfort InnResponded October 24, 2018
We thank you for choosing to stay with us and apologize that your stay with us was not as expected.
GreentownSoapWorks.com was on the road and needing rest. We checked into a room expecting to pay an arm and a leg on a Saturday night. We were wrong, the rate was reasonable! For 89 bucks I got a clean room (OMG THIS IS IMPORTANT), a...More
I made a non-refundable reservation which turned out to be pre-paid. A $50 hold for "incidentals" was placed on my debit card in order for me to be able to use it. "Incidentals" is code for security deposit and fully sanctioned by corporate. I will...More
Date of stay: August 2018
Response from Suru P, General Manager at Comfort InnResponded August 5, 2018
Thank you for taking the time to complete a review regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using...More
We paid $89 for the room and they also added a $50 charge for incidentals that I am still waiting for it to fall off. The accommodations were ok. Comfortable bed and clean room. Air was off when we arrived and temperatures are in the...More