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BEST WESTERN Inn & Suites

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126 Reviews from our TripAdvisor Community

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Showing 126: English reviews
Pflugerville, Texas
Reviewed 2 weeks ago

One of the nicest hotels I've stayed in this Year. Will be back again. Staff was great, breakfast was perfect, room was very clean. One of the best locations to and the coppers cove area. Close to the movie theater and shopping centers.

Review collected in partnership with Best Western
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Helpful?
Thank princesskittykat1970
COVE_BESTWESTERN, Front Office Manager at BEST WESTERN Inn & Suites, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Chattanooga
Reviewed 2 weeks ago

This BW was one of the best we have stayed in. Beautiful, clean, well taken care of and most importantly...great staff!! We had a Suite Room which included a couch, mini kitchen, chair, desk and King Bed and was only a few dollars more than a regular room. Nice for an extended stay.

Review collected in partnership with Best Western
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Helpful?
Thank Roger P
COVE_BESTWESTERN, Front Office Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for taking the time to complete a review for us Roger! We are so glad to hear how much you enjoyed your stay with us, and we enjoyed having you! We hope you'll stay again with us soon. Sincerely, Best Western Inn & Suites

Copperas Cove, Texas
Reviewed 4 weeks ago

Employees were great, and polite. The stay was low cost. The bed was too hard and the sheets not so clean. The decor was boring, furniture, and bathroom. Basic breakfast, plain quality but good enough. Big out door pool, small 24Hr. Fitness center. No elevator found, two story.

Review collected in partnership with Best Western
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Helpful?
Thank alissaec
COVE_BESTWESTERN, Front Office Manager at BEST WESTERN Inn & Suites, responded to this review

Dear Alissa, Thank you for your feedback! We went under new ownership/management in March of this year, and while we have completed many projects (such as the building's exterior and hallways) we are still under renovations. Our room items such as furniture and decorations will be completed within the next 6 months, as well as many other improvements. We hope...

College Station, Texas
Reviewed December 10, 2016 via mobile

This is a reasonably priced old Best Western. Doors slam and toilets flushing up and down the hall. We arrived late and I was tired, so just about any bed was OK with me. Room was clean and management friendly. Didn't have breakfast, but liked their coffee.

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Helpful?
Thank revkah
COVE_BESTWESTERN, Front Office Manager at BEST WESTERN Inn & Suites, responded to this review

Dear Revkah, Thank you for taking the time to complete a TripAdvisor review for us! When you stay with us in the future, please alert the front desk agent right away to any loud noises such as door slamming, so we can quiet the source of the noise right away. Your feedback in regards to the matter has been forwarded...

Flint, Texas
Reviewed December 4, 2016

I stayed at this hotel several months ago and only rated it good but could be improved. Last week i stayed two nights and overall my stay was excellent. The smell of smoke in the entrance and hallways was gone and the rooms were excellent. Breakfast was only average for a hotel with breakfast but satisfactory. I would recommend anyone...

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Helpful?
Thank Jack G
COVE_BESTWESTERN, Front Office Manager at BEST WESTERN Inn & Suites, responded to this review

Hello Jack, Thank you so much for taking the time to complete a review for us. I am very glad to hear that you enjoyed your stay so much! We have made many improvements since going under new ownership in March of this year and it's wonderful to hear how much our guests enjoy them. We will continue to strive...

College Station, United States
Reviewed October 24, 2016

Room had a musty smell. Crickets in bathroom. Hotel is in bad need of updates. Exterior looks better than interior. No elevator to second floor. Breakfast was average. Small lobby. Did not use workout room so I cannot comment on this. Key cards did not work properly.

Review collected in partnership with Best Western
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Helpful?
Thank Kenneth H
COVE_BESTWESTERN, Front Office Manager at BEST WESTERN Inn & Suites, responded to this review

Dear Mr. Howell, Thank you for taking the time to complete a review for us. On behalf of our entire team, I would like to apologize for not exceeding your expectations during your stay. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience...

Reviewed October 20, 2016

This hotel is close to Fort Hood and has very friendly staff. Breakfast is fair and the exercise room needs some updating. Bed are very comfortable and the rooms are large. All rooms have refrigerator and microwave and Wal mart is very close and convenient.

Review collected in partnership with Best Western
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Helpful?
1Thank Cheryl B
COVE_BESTWESTERN, Front Office Manager at BEST WESTERN Inn & Suites, responded to this review

Good Afternoon Cheryl, Thank you for taking the time to complete a review for us! I will definitely pass along your suggestion to update our fitness room to my owner. I am very glad that you enjoyed your stay with us, and I hope you will consider using us again for any future accommodation needs! Have a wonderful day, Ripley...

Wichita Falls, Texas
Reviewed October 10, 2016

I was impressed from the front door on. Very clean and open rooms beautifully decorated. When we came to our room it was huge and very well kept. It was very clean and beautifully decorated. the manager called our room to see if we were satisfied I told her absolutely. I would gladly recamend this Best Western to anyone,

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Helpful?
Thank Deon W
COVE_BESTWESTERN, Front Office Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you very much for taking the time to put in your review Deon! I use your feedback along with all my other guests to try and make your stay with us the best it can be! We enjoyed having you stay with us and we're looking forward to showing you excellent service again in the future! Have a wonderful...

Texas City, Texas, United States
Reviewed August 6, 2016 via mobile

We got a second floor room and then discovered there was no elevator. They had carts for luggage but seeing as they won't climb stairs, they were kinda pointless. It's OK if you are traveling light but lugging luggage to the second floor was rather inconvenient. Other than that it was a good clean motel on average with the Best...

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Helpful?
Thank Jonathan H
COVE_BESTWESTERN, Front Office Manager at BEST WESTERN Inn & Suites, responded to this review

Good Afternoon! We greatly appreciate you completing this review regarding your stay, and will be using that feedback in order to make any necessary changes to our business in order to keep our guests happy. We went under new ownership in the recent months and plan on making many wonderful improvements to our hotel to improve convenience. Here at Best...

Kountze, United States
Reviewed July 31, 2016

I am so thankful for the friendly and helpful staff at this hotel. I was very impressed as to cleanliness too . I had read some reviews and was trying to choose us a good place of value ...I will stay again when in this area .I know Jackie and Stephanie care for the folks that visit and take care...

Review collected in partnership with Best Western
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Helpful?
Thank Randy W
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Business Center with Internet Access

Additional Information about BEST WESTERN Inn & Suites

Address: 321 Constitution Drive, Copperas Cove, TX 76522
Location: United States > Texas > Copperas Cove
Price Range: $64 - $80 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Inn & Suites 2.5*
Number of rooms: 60
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Also Known As:
Best Western Copperas Cove
Copperas Cove Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“118 is very accesible to the carpark.”
 of 5 bubbles 885jackg, Dec 4, 2016 | Read review
“Rooms are quiet large for single queen beds for couples.”
 of 5 bubbles brendapacheco147, Jul 19, 2016 | Read review
“Rooms on the ground floor are easier.”
 of 5 bubbles risingwolf1, Apr 25, 2016 | Read review
“There is no elevator, so if you have a problem with stairs ask for a 1st floor room.”
 of 5 bubbles RoadRashTX, Oct 24, 2014 | Read review
“I liked the room close to the side entry.”
 of 5 bubbles joej419, Sep 19, 2014 | Read review
5 of 5
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