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Comfort Suites

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99 Reviews from our TripAdvisor Community

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Showing 99: English reviews
Vero Beach
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed June 11, 2016

great stay comfortable room wonderful staff the breakfast buffet was hot fresh and had everything I could have wanted. the front desk staff were very friendly and went out of their way to accommodate all our needs

Helpful?
Thank Sharon G
mike B, Front Office Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Henderson, Tennessee
Level Contributor
5 reviews
3 of 5 stars Reviewed June 4, 2016 via mobile

We stayed here for 2 nights. When we went to bed the first night around midnight, we went to pull the hide-a-bed out we realized that the couch did not have a bed even though all of their rooms are supposed to. The lady at the desk was nice and after coming up and looking at the couch she moved... More 

Helpful?
Thank Keemo1978
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 9, 2016

I have stayed at this hotel on several occasions. The price is always very reasonable, the rooms are very clean, the staff is eager to assist with your needs and they put on a pretty nice breakfast in the morning. I called directly on the day before my most recent visit and was able to get a room at a... More 

Helpful?
Thank 891timothyb
mike B, Front Office Manager at Comfort Suites, responded to this review

Thank you again for taking the time to leave us compliments Mr. Bigham. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. It is always nice to visit with you and we hope to see you again... More 

Rock Hill, South Carolina
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 5, 2016 via mobile

We decided to stay in Copperas Cove, rather than Killeen because the rate was cheaper. Well its true when they say you get what you pay for. The hotel was quiet which is sometimes a good thing. But can make you wonder if folks come to Cove for hotels. The lobby was neat and breakfast area. Room seemed cluttered. The... More 

Helpful?
Thank Chelle W
mike B, Front Office Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations regarding the refrigerator, room layout, and fluctuating weekend rates. Your satisfaction is important to us and I will share these comments with our general manager... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 27, 2016

My family and I stayed here for the weekend and had a fantastic time. I expected far less for the bargain that we scored on this hotel. The hotel staff was amazing, they were so friendly and helpful, they seemed to go out of their way to accommodate us! The rooms are equipped with nice linens (not the cheap type... More 

Helpful?
Thank Bmooney87
mike B, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Mike Bhakta... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 6, 2016

I honestly didn't expect much from a chain hotel in a small town, but we just needed a break from driving. I reserved online, but got the date wrong. I fixed it on the phone, and was assured that there would be no fee. When we arrived, we checked in and paid. But then I was charged almost as much... More 

Helpful?
1 Thank Shanna L
mike B, Front Office Manager at Comfort Suites, responded to this review

Shanna, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations regarding the authorization agreement you initialed and the housekeeping issues you experienced. I have shared your concerns with our general manager as well as... More 

Gene Autry, Oklahoma
Level Contributor
96 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed April 3, 2016

Beautiful clean and very affordable hotel. We were going to the hill country of Texas and getting a hotel close was almost impossible. We booked this and were so wonderfully surprised at how nice and clean it was. The staff was great also. Wifi was super fast also.

Helpful?
Thank Doug083
mike B, Front Office Manager at Comfort Suites, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. I hope everyone enjoyed our... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 29, 2016

The managers and staff tend to catch an attitude at the slightest problem; and they won't let it go after the issue is resolved. Front desk staff are particularly rude; they sport tattoos, lip rings, nose rings and multiple ear piercings - they look like the crew of a pirate ship. The "fitness room" has 1 cable machine, 1 treadmill... More 

Helpful?
Thank Blabla d
mike B, General Manager at Comfort Suites, responded to this review

On behalf of our entire team, I would like to apologize for any perceived rudeness regarding our staff. Though my staff are all in compliance with dress code, I regret that this gave you the impression that they were rude when attempting to take care of your comfort. Your satisfaction is important to us and perhaps with better detailed feedback... More 

Houston, Texas
2 reviews
5 of 5 stars Reviewed March 28, 2016

Quiet hotel, helpful fast check in. Staff super helpful. Convent to local shopping a. Great location. Clean rooms. Super nice stay. Breakfast was good. Would recommend this place to family and friends

Helpful?
Thank mc76548
mike B, Front Office Manager at Comfort Suites, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 28, 2016

The manager caught my 15 year old smoking OUTSIDE the building and charged my room $150. She said that they could "smell it inside". They also charged me $105 for 3 bath towels that they said we used to mop up spilled coffee. These where not our towels; we never used towels for anything but drying our bodies after a... More 

Helpful?
1 Thank Andre P
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Free Parking

Additional Information about Comfort Suites

Address: 1816 Martin Luther King Jr Drive, Copperas Cove, TX 76522
Location: United States > Texas > Copperas Cove
Price Range: $67 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 70
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Also Known As:
Comfort Suites Copperas Cove
Copperas Cove Comfort Suites
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