Not hard to find, but you do have to make a couple of turns off the interstate. Very friendly and helpful staff. The hotel was very quiet and the bed was very comfortable. The breakfast was pretty good, with a good variety of food.
I had purchased a room with two queen beds and was told once we arrived it was a single king bed and they would not work with us at all. Ended up buying another room. As if that wasn’t enough, the girl at the front desk was very rude, would not make eye contact, and did not reply after the many times I said thank you. I get it, I work in customer service myself but if you’re not going to be friendly especially after someone messed up our rooms, you shouldn’t work here. Ridiculous. I 10/10 do not recommend staying here. Save yourself the trouble and go somewhere better.
First time staying here. Hotel was a little difficult to get to. Other than that, everything was as expected for a HI Express. Room was quiet and bed was comfortable. WIFI connection was relaible. Evening managers reception was very nice as well as breakfast. Would not hesitate to stay there again.
I work a few miles from this location, on 5/7 there was large storms in our area that flooded the road to make it impassable to get home safely. I called and talked to Mary at the front desk, told her our situation that I and a couple coworkers were stuck and were there rooms available. This was already 7:30 at night as we were hoping the water would go down enough to get home. Mary held rooms for us and had them ready once we got there. She was very helpful as I stated I would be running to a store close by to get some toiletries and clothing for the next day. Mary offered some item that she had there for us...(toothbrush, toothpaste and deodorants) We were thankful since we had nothing with us. The hotel is situated in a perfect location with many restaurants and a grocery store close by. (within walking distance) Once we checked in we headed for the room dragging from being so tired. Open the door and see a beautiful king suite. The air was on and cool with lighting and bed turned down. This was a welcome site! The room had a small kitchenette with microwave, coffee maker and fridge. There was a desk area, couch and very comfortable bed. I was very impressed with the Quality of this hotel, I've stayed at hotels at 3 times the cost without being this nice. The breakfast was also a big hit for us. There were hot and cold items to choose from. Pancakes, omelets, sausage and biscuits, bread station, oatmeal and cold cereal/yogurts. The food was fresh and appreciated after the long day we had had the day before. I will be recommending this hotel for anyone I know that needs to stay in the Conroe area. Hope I never have another emergency to have to stay here but nice to know that there is a place like this to stay and an Employee like Mary that will make sure we are taken care of with a smile!…
We enjoyed our stay! Our bed was very comfortable. Noemi - kitchen lady, was so attentive, great seeing a worker who really loved her job! She was so very sweet! Overall a very good breakfast -- we enjoyed looking out and seeing the beautiful outdoor pool area too.