when you’re charged $160 cleaning fee you wouldn’t expect to find hair in the fridge or on the bed. the power went out during our stay (which is obviously beyond their control) but having no backup plan to run the water pump is ridiculous. my wife was halfway through her shower when the water cut off. we couldn’t flush the toilet & after 4 hours decided to pack up & leave as it was 930 pm and we still had no water. Not once did management ever even come by to offer assistance or an update as to when we might be have water. we were literally left in the dark. The refrigerator needed to be replaced years ago. one of the dining room chairs was broken and unstable - my daughter fell as she tried to sit on it. When you spend $1000 for a weekend you would expect a half clean cabin and a resort with no water plan incase of power outage. when you pay $1000 for a weekend you would at least expect someone to come by and check on or at least offer their guests an update on the situation. management did absolutely nothing. I should’ve read these reviews before spending $1000 here because it clearly states the management is terrible. this is our third stay here and we are beyond disappointed. Wont be back…
This was my fourth stay with Crider's and I will not stay at there again. The grounds were not maintained like they were the previous year. We were not told the hot tub was broken when we checked in. There is a $250.00 resort fee for the pool and hot tub and we were not offered a discount due to the hot tub being inoperable. We found out from another guest that the hot tub wasn't operational. Also, the kitchens are not stocked with ample pots and pans etc. The staff was not friendly at all and we could not see the stars at night due to the new security lights by the river. One light would have been sufficient rather than 4 lights. I was disappointed as well with the new entrance from the river. It looks too commercially rather than looking natural. They could have at least planted native Texas plants back to the area to make it blend in better with the river.…
We booked cabins 10, 11, 12, &14 for our multi family trip the first week of August, which is probably our 8-10th year at Crider’s. We used to stay at Yeargains but years back they were unable to accommodate our large group and we switched to Crider’s. . The new owner/ manager was very accommodating and helpful and there were welcome new mattresses in the cabins. Each cabin has everything you need for your stay. Even though water flow was very low we spent everyday sitting in the river right in front of the cabins and our nights playing washers and cornhole tournament. There is great mowed, flat space for your social activities and ample picnic tables and grills for all your needs. Following after a longtime family owner has to be difficult, we had nothing but a great experience with the new manger and owner! We are a group of 31 adults and three kids this year and we will Be back again next year! Thanks!…
DO NOT BOOK YOUR STAY AT CRIDERS ! The new owners are HORRIBLE If I could give ZERO stars... I would !! First of all. The staff is rude and lacks customer service skills. They charge your card for thing THEY feel they should charge. We just stayed here for the 8th year in a row and now with the new owners it’s trash. So sad that Jill worked so hard to keep this place family friendly. They claim we left a dirty cabin but we washed all THEIR sheets after wee took our own sheets off (for our own sanitary reasons). They also claim the CLEAN dishes left in the sink were dirty , when all we tried to do was keep the counter clean and dry by putting them in the sink A small bag of trash was left in the restroom. Maybe by mistake... I’m not sure but they want to say we left a filthy cabin. The cleaning lady just wants to go in there and not have to do anything We swept the entire cabin, upstairs and downstairs, this cabin was clean! It was clean just like all the other years we have stayed without an issue DO NOT BOOK YOUR STAY AT THIS PLACE !! Ashley , Rosie and Mr Escamilla are running this place to the ground They’re trying to steal people’s money instead of earning it the right way The people in the cabin next to us were very close friends to the family and we’re NOT staying in the same cabin with us. We booked for next year because we didn’t have to see these horrible people other than the day we checked in They don’t disinfect the cabins after each stay because they expect the people checking out to do it for them WE PAY A CLEANING FEE/RESORT FEE !!!! So THEY can do it for us ! I’m attaching a pic of our last year at Criders so they can count how many people stayed in cabin 15 There was NOT 40 people in that cabin... EVER…
Our family has made the yearly trip to Crider’s for 10 years. Unfortunately, Crider’s now has new owners. Our visit this year was horrible!!! The customer service was THE WORST! Not family friendly !!
We rented one of the new cabins, has two spacious rooms with downstairs each with queen beds and another room upstairs with 3 single beds. Even though we mostly cooked out on the grill and ate outside on the picnic tables, we did use the kitchen for preps and making the sides. The kitchen is very well equipped with the standard appliances (stove, oven, microwave, etc) and it also has blender, toaster, and coffee maker. The cabin is steps away from the river banks where we enjoyed fishing and also floating. It is about a 45 minute float between the drop of and the take out, and all within the Crider's property. After a day fishing and floating the river we ate grilled burgers and enjoyed an awesome campfire with smores. The staff is very friendly and the property is pristine. Can't wait to return.…
As always had a wonderful trip. Always friendly service and prompt resolution of any issues. River was also in prime form for floating. Cabins are wonderful. Grounds have really gotten better. The addition of a frisbee golf coarse and the pool are. It really is a great place to stay
We had a great stay at the crider cabins! From the booking of our stay to the moment we checked out , the staff was amazing and so friendly! Our cabin had easy access to the Frio river and in the evenings we’d hang out in the pool which was really nice! We’ll definitely be back!
Wonderful experience!! We stayed in Cabin 2 in mid-June, for a friends vacation river trip. (4 adults and 4 15 yo boys). The cabin wasn’t fancy but was nice and clean with cold a/c and everything we needed. We loved that the cabins were dog-friendly too. We enjoyed the porch swing, fire pit, picnic table, and BBQ pit too. The cabin was shady and about 100 yd walk to the river. The cabins were close enough that you got to meet some of the friendlier “neighbors” but each had a nice big yard area so didn’t feel crowded at all. The property was kept spotlessly clean and was well maintained. The office staff was exceptionally nice and friendly. Our teenagers LOVED the rec area (pool, volleyball, basketball, washers, etc.) and it was nice that Crider’s had basketballs, volleyballs, etc out there so we didn’t have to bring them. The only weird thing was that when they said you had no cell service, they mean absolutely NO cell service even within a 30-45 minute drive from Crider’s. You are really cut off from communication back home, which was an adjustment. There was WiFi service right by the pool though but even there at times the signal wasn’t good. We floated the river and of all the places we saw, Crider’s stretch of river was by far the prettiest, deepest, shadiest, and least crowded. The river was so beautiful!! Crystal clear and cool, sunny and shady spots, shallow and deep spots, and a wonderful rope swing. Also we thought this was a great value. We paid about $800 for 8 people for 4 days. Split between the 2 families that was only $400 each family. A bargain! We cooked all our meals except for a breakfast from the Crider’s bakery and dinner one night at Neal’s Dining Room (great food, reasonably priced, seating in or outdoors with a beautiful scenic overlook patio). Definitely consider Crider’s for your next trip!…
We stayed at Pearly Creek cabin with our family and our friends family. It was 4 adults and 4 kids. The cabin layout was perfect for our families with everything we needed to stay comfortably for 5 nights. The folks at Criders made us feel like family and checked to ensure everything was going well throughout our stay. We will be back for another stay the Criders and fun on the Frio River
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