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Comfort Inn & Suites

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69 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Wakefield, Massachusetts
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed July 17, 2016

I picked this place because it is affiliated with a National chain and thought there would be a standard of service in place. Stayed 1 night last week while traveling on business. The price of this place is not much different than a similar hotel close to Houston. This is in a rural area and certainly not worth what I... More 

Helpful?
Thank Jackooks
Dhananjay M, General Manager at Comfort Inn & Suites, responded to this review

Sorry that you did not find the breakfast to your expectation. Our Front Desk is always ready to help for your breakfast complains. We would ensure the attendance at the breakfast. More 

San Marcos, Texas
1 review
2 of 5 stars Reviewed July 9, 2016

Couldn't control AC and room was freezing cold. Refrigerator froze groceries I put in. Received a wake up call at 5am when I didn't ask for one. Kind of grungy hotel, Wifi would not stay connected. Bed was comfortable, bathroom was clean, and shower great!

Helpful?
Thank jimvano
Dhananjay M, General Manager at Comfort Inn & Suites, responded to this review

Please accept our apology. AC is controlled from thermostat and not from the unit. Sorry, had we known any of the problem we could have helped. More 

1 review
2 of 5 stars Reviewed June 20, 2016 via mobile

Very hard to get early check in...lobby area very dirty... no greeting or friendly service. ..i walked in to my room tried to close my door and it wouldn't....my daughter had to use restroom. ..not what i expected hair inside toilet...Very Awful!! I went down told the young man who checked me in and was just "Oh yea that door... More 

Helpful?
Thank Jessy R
O'Fallon, Missouri
1 review
4 of 5 stars Reviewed June 4, 2016

I had no problems with this hotel. It was clean and the staff was friendly enough. There is a steak house across the street that is good. A Mexican restaurant is right next to it which I didn't try. The beds were clean and comfortable and I had no problem in room 214 with noise at all. The room had... More 

Helpful?
Thank Dave D
Dhananjay M, General Manager at Comfort Inn & Suites, responded to this review

Thank you More 

Melbourne, Australia
Level Contributor
191 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed April 13, 2016

We were given a small gift when checking in, which was nice. Lovely clean and spacious room, with very comfortable bed and large bathroom. Went to the Mexican Restaurant in the evening, which was very close to the hotel.

Helpful?
Thank Bruce W
Santa Rosa
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed March 13, 2016

Multi-story hotel building. Funny that you can park under the hotel, but have to go back out in the lot to really get in the front door. Breakfast was good. The fried eggs were a bit rubbery after being in the hot pan for so long. Bacon and the usual items, so a fairly full set of breakfast offerings. The... More 

Helpful?
Thank MikeVdP
Houston, Texas
1 review
1 of 5 stars Reviewed February 26, 2016

I would not recommend this place to my worst enemy. The staff is very disrespectful, or should I say one person in particular. The lady at the front desk who spends most of her time on the couches in the lounge area on her tablet or watching television. We had a bug issue in our room during our recent stay.... More 

Helpful?
Thank Audie D
Dhananjay M, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking trouble to write a review. We note your feelings about the response from Front Desk employee. It has been unfortunate that an employee communicate with guests in such a manner. According to our norms we shall take action. As far as cleanliness is concerned our rates are very high and we want to assure you that... More 

Beaumont, Texas
Level Contributor
52 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed February 22, 2016

After a long day of driving, we arrived at the hotel at 10:45 pm very tired. Upon arrival, the night clerk quickly gave us our room key. There was no waiting. We were very happy about that. My daughter and I got into the room, put on our PJ's, and I was the first to use the bathroom. I noticed... More 

Helpful?
Thank soccermomof4
Midland, Texas
Level Contributor
3 reviews
4 of 5 stars Reviewed January 23, 2016

Hello-I found this hotel very comfortable, Comfort Inn was clean and friendly. Even has some covered/lit parking at no extra charge. had a hot breakfast including bacon, waffles, eggs, fruit, cereal, and juices and more! Its a no smoking facility which is nice-because it doesn't stink. Comfy beds. room has microwave and refrig. Big rest room with hair dryer and... More 

Helpful?
Thank dcrenner
Dhananjay M, General Manager at Comfort Inn & Suites, responded to this review

Thank you for choosing our Hotel. And we are improving every day. Please consider our Hotel during your next stay in Columbus, TX. D J Mody 979-732-3785 More 

Austin, Texas
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed January 5, 2016

Stayed at this hotel back in 2012 for one night with good reviews so felt it would be adequate again for one night. It was cheap and good bargain. I'm not sure what has happened, maybe a change of management? Not good from the start. I should have gone elsewhere when I called to book two rooms and the person... More 

Helpful?
1 Thank gm4
Dhananjay M, General Manager at Comfort Inn & Suites, responded to this review

We apologize. A Front Desk assistant left us suddenly and we recruit two new assistants. They are being trained. It will take one or two eeks now to get them into gear. We trust your review and assure that things will be normal again very soon. Inconvenience is regretted. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to The Atrium Inn & Suites in Columbus, Texas. We are conveniently located at Highway 71 & I-10 with easy access to key area attractions and business locations. Hotel guests will appreciate the variety of nearby dining and shopping options. Our convenient amenities include a delicious complimentary breakfast, complimentary high-speed Internet access, complimentary long distance access, covered parking, a fitness center, a business center, and meeting room space. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 2535 Highway 71 S, Columbus, TX 78934-9206 (Formerly Atrium Inn & Suites)
Location: United States > Texas > Columbus
Price Range: $95 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 55
Reservation Options:
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Also Known As:
Comfort Hotel Columbus
Comfort Inn And Suites
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