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Four Points by Sheraton College Station

237 reviews
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Traveler (21)
Room & Suite (59)
Dining (17)
Overview
  • Excellent29%
  • Very good27%
  • Average23%
  • Poor13%
  • Terrible8%
Travelers talk about
“spg member”(3 reviews)
“nice shower”(3 reviews)
“staff person”(3 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Four Points by Sheraton College Station
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (237)Write a Review
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LanguageEnglish
63
63
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21
Show reviews that mention
All reviewsspg membernice showerstaff personfree shuttlerooms were cleanlobby areaparents weekendgreat staywould stay here againbusiness tripfootball gamestaff was very friendlycampustexaschannelspillowscons
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11 - 15 of 233 reviews
Reviewed August 22, 2017

The place is not bad. However, our stay was kinda interrupted. We checked in when we arrive, the front desk manager gave us the door key and we thought the check in was completed. Then, we were stuck at the room door with a deactived...More

Thank JZ_GA_ATL
Response from Audrey W, General Manager at Four Points by Sheraton College StationResponded September 1, 2017

Thank you for your time in reviewing our property. I would like to provide you with my email, so that I can look into your reservation and make sure that you are awarded your SPG points. I greatly apologize for the problems that you encountered...More

Reviewed August 22, 2017

Overall good stay. Bathroom was dirty when we checked in. No facial tissue in tissue box. However it was corrected as soon as we reported. Wifi was horrible, had to stay on LTE. One of their elevators is broken for last 6 months but this...More

Review collected in partnership with this hotel
Thank Sirisha
Response from Audrey W, General Manager at Four Points by Sheraton College StationResponded September 1, 2017

We greatly appreciate the time you've taken in reviewing our properties. We value the reviews of our guest as a means to always look for improvement in our property. We are working with several vendors to have our WIFI improved and our elevator is set...More

Reviewed August 21, 2017

I'd like to start with the positives. The hotel staff was absolutely delightful. They were courteous, responsive, and went out of their way to be helpful. The front desk attendants were always smiling and pleasant, and the employees I encountered had a winning attitude. I...More

1  Thank BostonSummerGirl
Response from Audrey W, General Manager at Four Points by Sheraton College StationResponded September 1, 2017

Our staff thanks you for your kind words...and the chocolate chip cookies are amazing! We have made changes in our housekeeping department and I can assure that the concerns you had during your stay have been addressed and corrected. We greatly appreciate both your time...More

Reviewed August 19, 2017

super friendly yet professional front desk associate...I got there late and even though her reief was like 3 hrs late she still went out of her way to make sure I was taken care of and that I was comfortable! she needs a raise

Review collected in partnership with this hotel
Thank pedobbs0012
Response from Audrey W, General Manager at Four Points by Sheraton College StationResponded August 21, 2017

Thank you! Deborah is amazing! I will forward your wonderful comments to her and share with our entire staff. Best wishes for a wonderful day.

Reviewed August 18, 2017

Our niece arranged a deal with this hotel so all her wedding guests could stay in one place. Our family had reserved 2 rooms w/ 2 queens in each room and my daughter called months ago to ensure we had adjoining rooms as she has...More

Review collected in partnership with this hotel
Thank H8450FClynng
Response from Audrey W, General Manager at Four Points by Sheraton College StationResponded August 21, 2017

Thank you for your time in reviewing our property. Your thoughts and comments are greatly appreciated by our entire staff as we work very hard to ensure that all of these issues are addressed and corrected.

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Center with Internet Access
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
$102 - $207 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$102 - $207 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (21)
Room & Suite (59)
Dining (17)
Pool & Beach (12)
Hotel & Grounds (58)
Bathroom (2)
Business Center & Event Rooms (1)
Questions & Answers
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dk w
September 14, 2017|
AnswerShow all 2 answers
Response from Michael Y | Reviewed this property |
The back elevator is the only one working as of mid August this year.
0
Votes
Calhoun2010
May 14, 2015|
AnswerShow all 2 answers
Response from Classic952612763 | Reviewed this property |
Doesn't matter, don't stay there!!
0
Votes
Dianne D
August 29, 2014|
AnswerShow all 3 answers
Response from dakdparis | Reviewed this property |
yes. we did.not end up using it because the Texas A&M campus ishuge and we decided to rent a.car.instead. the staff at hotel contacted me.about my flight info and was prepared to pick me up and take.to hotel
1
Vote
Room Tips
"Every time I go, I get the best service treatment, so I keep coming back. I stay here about 10 times a year..."
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"Ask for a room either on the first floor or between 217 to 221. These rooms are closest to the working..."
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"Open the door cautiously ;)"
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"Clean the room even if the clients are staying more than one night. One of the elevators doesnt work either."
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