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I enjoyed the room and the pool area. I was not too happy with the renovations going on and think that I should not have paid the same for a room I had to walk through dust and mayhem to get to. However, I am...More
1 Thank Kathy J
Response from Patricia B, General Manager at Holiday Inn Express Hotel & Suites Clute SouthwestResponded 3 weeks ago
Dear Kathy J,
Thank you for your feedback on your stay at our hotel. I am sorry that it was during our renovation. Renovations can make it hard but the finished results make it worth it.
We look forward to your future visits with us...More
frustration when checking in.. the room I had reserved many months ahead was under renovation. Carmen at the front desk worked very hard to find another room to accommodate my needs ...even when her shift ended she made sure the incoming shift knew what was...More
Response from Kru-HIExpress, Manager at Holiday Inn Express Hotel & Suites Clute SouthwestResponded March 22, 2017
Please accept our sincere apology regarding your reservation at check in. We are happy that Carmen was able to assist you with the problem.
We appreciate your feedback. Please come back and stay with us.
Jay, Kru, and the entire team @Holiday Inn...More
Stayed here for two nights on business and found the accommodations very adequate. The common areas are being renovated and at least my room had been recently updated. Occasionally, you will get a holiday inn with awful mattresses, but not this location. I was pleased...More
This Holiday Inn does not have a High Speed internet service as advertised .
The WiFi speed is extremely slow. Don't count on it to do any work from your room or download any file within an acceptable time frame.
Breakfast was very good and...More
Response from Kru-HIExpress, General Manager at Holiday Inn Express Hotel & Suites Clute SouthwestResponded December 16, 2016
Thank you so much for your feedback.
I am sorry the Wi Fi speed was slow. We have had our technicians check the system, and found it to be in working order. Our technicians are available 24/7 for assistance. The front desk will...More
Great place for business travel. I was here for over a month working odd shifts. Never disturbed while sleeping days and room was cleaned promptly when working days. Located just north of Freeport on 288. Pool was well maintained and the staff was great. Breakfast...More
Response from Kru-HIExpress, General Manager at Holiday Inn Express Hotel & Suites Clute SouthwestResponded September 20, 2016
It was wonderful to hear that you enjoyed your stay at our Holiday Inn Express & Suites-Clute/Lake Jackson.
I am glad to hear that we were able to accommodate you while you were working the odd shifts.
We appreciate your feedback, and look...More
$130 - $176 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Questions & AnswersAsk a question
Is the beach within walking distance? If so is it useable? I have seen complaints about seaweed and trash. How crowded is the beach area during July?
Thanks in advance for any information
June 28, 2014|
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Response from Patricia B | Property representative |
The beach is not within walking distance, it is about 10 miles from our hotel. The beach is useable and stays pretty busy during the summer months. Please contact the city of Surfside regarding the... More
The beach is not within walking distance, it is about 10 miles from our hotel. The beach is useable and stays pretty busy during the summer months. Please contact the city of Surfside regarding the condition of the beach.
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"No pets allowed. Very well lit parking areas. Very quiet rooms and very dark curtains for day workers."