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La Quinta Inn Clute Lake Jackson

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La Quinta Inn Clute Lake Jackson
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152 Reviews from our TripAdvisor Community

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Showing 150: English reviews
San Antonio, Texas
1 review
4 of 5 stars Reviewed 4 days ago NEW

Once a month my husband and I travel down to the freeport to visit friends, I'm also looking for a cheap room and despite LQ needs some renovations, the staff is very accommodating and helpful. LQ is my home away from home and I wouldn't stay anywhere else. Jobi the front desk clerk is amazing!

Review collected in partnership with La Quinta

Helpful?
Thank g_mcdaniel2013
Rgv
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

If you like roaches and cigarette smoke, sprinkled with a little dog and cat hair (or was that urine?!), then this is the place for you. UGH UGH and Triple ugh. This is a hotel used by and for the chemical plant contractors. The place is run down, smells, and has cockroaches galore. We asked for a lower level room... More 

Helpful?
Thank Nancy S
Level Contributor
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

I should have checked Trip advisor first! Dirty! Even the grounds and walkways are filthy! Cigarette butts everywhere! First room never cooled down. They were able to move us and even though the second room was cooler it still was dirty! La Quinta I would have never expected this from you.

Helpful?
Thank Cindy N
LQ Customer Car... T, Manager at La Quinta Inn Clute Lake Jackson, responded to this review

Thanks for your review. Cleanliness is an important standard of service at LaQuinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to ensure this is not a recurrence. We appreciate your business and vow to serve you much better in the future. More 

Bastrop, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

They didn't have waffles on the second morning. Only muffins, fruit, and milk were available. The carpet was not clean in the room. The staff was very friendly. Parking is very tight, and not many extra spaces.

Review collected in partnership with La Quinta

Helpful?
Thank Charles U
Dallas, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

A brand name chain hotel that time & maintenance has passed by. If you need a $80 room, ok. If your budget permits a larger expenditure, the competition in the area will serve you better. Overall, lots of maintenance issues in the closet doors, curtains, carpet, bathroom exhaust fan, light enclosure, etc. Just a well-worn property hanging on due to... More 

Review collected in partnership with La Quinta

Helpful?
1 Thank Scott H
Spring, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 23, 2016

Room was ok. There had been a new hatch of cockroaches. 6 little guys in bath tub. Droppings in sink and on counter. There was a passing apology when I reported the problem at checkout. Also, there was a 45 minute delay in checking in as the staff prepped a double queen room instead of a king single that I... More 

Review collected in partnership with La Quinta

Helpful?
1 Thank Scott S
Dallas, Texas
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed June 20, 2016

I traveled down to Lake Jackson to buy a puppy. I was looking for a pet friendly hotel and someone told me that La Quintas were Pet friendly. So I booked me a room. However when I got there, it was what my husband calls a crack hotel~ I did not feel safe ~ seedy folks, moldy shower, weary furniture,... More 

Helpful?
1 Thank fannin9
LQ Customer Car... T, LQ Customer Care at La Quinta Inn Clute Lake Jackson, responded to this review

Thank you for your recent stay at LaQuinta. We truly regret that the accommodation and services provided were not what you have expected. I have shared your feedback with our management staff to ensure we improve moving forward. Your opinion and satisfaction is very important to us and I am very sorry we were unable to meet your expectations. Thanks,... More 

Dallas, Texas
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 1, 2016 via mobile

I guess depending on which unit you got, it might result in different guest experience. This was our second time of staying at this hotel. First time we got a first floor unit and it was old and worn out for sure; but it was not that bad for the price. The second time they let us check in a... More 

Helpful?
Thank Ivy L
tyler, United States
1 review
3 of 5 stars Reviewed May 29, 2016

Average hotel that needs some updating ,very busy and crowded NOT at all like the other La Quinta locations I have stayed at. Parking was crowded and many cars and trucks there didn't belong to guests.

Review collected in partnership with La Quinta

Helpful?
Thank Charles C
Montgomery, Texas
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 20, 2016

La Quinta needs to close (demolish) this hotel because it is giving the entire chair a bad reputation. The bottom of the shower curtain was black with mold, tub not cleaned, smelled. Poorly maintained. It really should be condemned by the health department as unfit. However, the sheets and towels were clean and fresh. So, for one night we tolerated... More 

Helpful?
Thank Mary L
LQ0528GM, General Manager at La Quinta Inn Clute Lake Jackson, responded to this review

I appreciate your having taken the time to post your comments, and I'm very sorry you the service was not up to standards in your room. I will be working with my team members to ensure the quality of our hotel. We hope you will give us another try. Again thank you for taking the time out to let me... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about La Quinta Inn Clute Lake Jackson

Address: 1126 South Hwy 332 West, Clute, TX 77531-5399
Location: United States > Texas > Texas Gulf Coast > Clute
Price Range: $88 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Clute Lake Jackson 2.5*
Number of rooms: 136
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Also Known As:
La Quinta Clute
Clute La Quinta
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