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Fairfield Inn & Suites Houston Channelview

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45 Reviews from our TripAdvisor Community

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Showing 41: English reviews
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Fulton
Reviewed January 22, 2017 via mobile

The front desk clerk was friendly and accommodating. The room was fairly comfortable. Was good to have a working ac. I had to go to another floor to find a working ice machine (not the first hotel this has occurred).

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Helpful?
Thank Jeanne M
Arturo C, General Manager at Fairfield Inn & Suites Houston Channelview, responded to this review

Thank you for taking the time to share your thoughts regarding ice machine. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Please accept our sincere apologies. We hope you will continue to use Fairfield Inn & Suites Channelview as your lodging of choice, and look forward to welcoming you back in...

Florence, Mississippi
Reviewed November 28, 2016

This hotel was fine overall, but there were a couple of issues for me. The room was musty, and just did not smell clean to me. Also, the elevator was almost nauseating with its overwhelming air freshener smell. I looked up and saw two Christmas tree air fresheners stuck above the elevator lights in the ceiling. I had to wonder...

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Helpful?
Thank rlsmith35
Arturo C, General Manager at Fairfield Inn & Suites Houston Channelview, responded to this review

Thank you for taking the time to convey your comments regarding your recent experience with the Fairfield Inn & Suites in Channelview, Texas. Your willingness to share your thoughts with us in regards to the Elevator smell is genuinely appreciated. We rely on you, our guest, to let us know how we are doing and how we can better meet...

Springfield, Illinois
Reviewed November 10, 2016

Full disclosure - I am a Marriott Premium member. First, I'd like to point out the excellent service that I received on this business trip from Jazz, Jacob and the General Manager, Arturo. Thank you all for a wonderful stay. Also, this is the first Fairfield Inn that I have ever visited that offered a "Happy Hour." (Tuesday/Wednesday nights, beer/wine,...

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Helpful?
Thank Harry E
Arturo C, General Manager at Fairfield Inn & Suites Houston Channelview, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Houston Channelview through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue...

Corpus Christi, Texas
Reviewed July 6, 2016 via mobile

Quick visit to the area for a funeral. We have never stayed at this hotel chain . Several family & friends staying here so we joined them. Hotel was very clean and staff all friendly and accommodating. Lobby was nice as we all gathered after the day's events to spent a bit more time together. Would definitely return .

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Helpful?
Thank joeycctexas
Arturo C, General Manager at Fairfield Inn & Suites Houston Channelview, responded to this review

We appreciate your comments. We truly hope there will be an opportunity for you to return to our property and let us provide you with the service you expect and deserve.

Fort Lauderdale, Florida
Reviewed April 28, 2016 via mobile

Had a minor issue with room at check in. Yesenia(?) happily moved us to another room without hesitation. She was very nice. Room was fabulous and very clean. Kudos to hsk. Bed was comfortable and I have a bad back so that was a relief. Breakfast was typical fare, area was clean, and stocked. I would stay again when in...

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Helpful?
Thank Who M
Arturo C, General Manager at Fairfield Inn & Suites Houston Channelview, responded to this review

It is truly rewarding when guest recognized our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Fairfield Inn & Suites Channelview a leader in excellence.

Reviewed April 26, 2016 via mobile

Stayed with my family at this hotel for a few nights. We had a great experience! The hotel was clean inside and out. The room was neat with everything we needed. The beds and pillows were comfortable. The staff was friendly and helpful. The breakfast was also great! I have no complaints about this hotel! Totally recommend this place!

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Helpful?
Thank Claudia M
Arturo C, General Manager at Fairfield Inn & Suites Houston Channelview, responded to this review

Thank you for taking the time to provide us with your feedback. I am happy you were pleased with our hotel cleanliness location and comfortable beds.

Fredericksburg, Texas
Reviewed April 26, 2016

The room was very nice and clean. The staff was very friendly and courteous. Seems like even the staff is happy to work there. This Fairfield Inn is one of the best I have stayed in. Overall great experience staying here!

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Helpful?
Thank blasmcano
Arturo C, General Manager at Fairfield Inn & Suites Houston Channelview, responded to this review

Thank you for your comments. We truly hope there will be an opportunity for you to return to our property and let us provide you with the service you expect and deserve.

San Antonio, Texas
Reviewed April 20, 2016

Channelview is an ugly city. Period. It's really just a collection of refineries and industrial areas from what I could tell. We stayed here the day before disembarking on a cruise out of the Port of Houston. The hotel was nice, clean and the staff was friendly. The problem were the numbers of seemingly homeless and beggars wandering around the...

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Helpful?
Thank textodd
Arturo C, General Manager at Fairfield Inn & Suites Houston Channelview, responded to this review

We value you as a guest here at Fairfield Inn & Suites Channelview and I want you to know that your concerns are our concerns! thank you for taking the time to provide us with your feedback.

Glen Allen, Virginia
Reviewed March 21, 2016

This is an amazing Marriott property near Houston Hobby airport. We visited in March with family to see Galveston . The hotel is really clean , lobby is superb , Carpets are really beautiful . Rooms are really good , we stayed in king suite which had all the amenities one expect. Breakfast buffet is good but if you are...

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Helpful?
2Thank Ishan G
Arturo C, General Manager at Fairfield Inn & Suites Houston Channelview, responded to this review

What a nice comments!! We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when guest recognized our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Fairfield Inn & Suites Channelview a...

Reviewed November 2, 2015 via mobile

Great place to stay. It was our first time at a Fairfield Inn & Suites. I was very pleased. We stayed 3 nights. We will defiantly be staying again. Perfect location close to family that lives just a few miles away! Very secure and safe environment. Easy on and off the east freeway! There was only one small issue. We...

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Helpful?
Thank Stephen C
Arturo C, General Manager at Fairfield Inn & Suites Houston Channelview, responded to this review

Thank you very much for letting us know about your stay. It is always flattering to recognize the efforts of all our associates, so thank you very much for your good comments and we look forward to serving you again.

Questions? Get answers from hotel staff and past guests. Ask a question

43 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Located on the eastbound frontage road at Interstate 10 East and Sheldon Road. Hotel opened in October 2009 and has easy access to Jacinto Port and Baytown. ... more   less 

Additional Information about Fairfield Inn & Suites Houston Channelview

Address: 15822 East Fwy, Channelview, TX 77530-4310
Location: United States > Texas > Channelview
Price Range: $112 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Houston Channelview 2.5*
Number of rooms: 63
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Questions & Answers

Here's what travelers have asked, with answers from Fairfield Inn & Suites Houston Channelview staff and other travelers.
1 question
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Austin, Texas
over a year ago

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Questions? Get answers from Fairfield Inn & Suites Houston Channelview staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The king suite room was spacious and allowed me to get a lot of work acccomplished”
 of 5 bubbles HarryE302, Nov 10, 2016 | Read review
“Ask for room away from busy noisy I 10.”
 of 5 bubbles FoodfanUSA, Apr 23, 2015 | Read review
“Rooms to the south side (higher numbers) would be further from the highway and quieter.”
 of 5 bubbles PatRussell, Jul 1, 2013 | Read review
“Look for a room that is away and/or facing the freeway as it can get very noisy all night long.”
 of 5 bubbles Calvynz, May 16, 2013 | Read review
“Rooms on the back side (not the parking lot side) are probably quieter.”
 of 5 bubbles findthefairway, Nov 16, 2011 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question