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Candlewood Suites Austin N-Cedar Park

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Candlewood Suites Austin N-Cedar Park
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103 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Austin N-Cedar Park
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Showing 103: English reviews
San Antonio, Texas, United States
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 18, 2015 via mobile

I had to go to Austin Texas on business with 2 of my employees for a meeting we had there. It was actually Cedar Park, which is fairly close to Austin.... but can take a bit of time during rush hour to get from one place to the other. We decided to stay in Cedar Park instead of Austin just... More 

Helpful?
Thank Dave P
generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Dave P., What a wonderful review. Thank you so much for taking the time to highlight all of our amenities. You are our favorite kind of guest. We look forward top your return visit. More 

Frankfurt, Germany
Level Contributor
393 reviews
147 hotel reviews
common_n_hotel_reviews_1bd8 235 helpful votes
3 of 5 stars Reviewed October 10, 2015

If you've seen one of these hotels you have seen them all. If you don't know them this is the concept: rooms or suites are equipped with a kitchen, there is no breakfast, and housekeeping is very reduced. Lower rates than hotels with free breakfast. This property was in good shape and obviously well managed. We found the prices higher... More 

Helpful?
Thank Carlos C
IHGCare, Guest Relations Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Dear Carlos C, Thank you for writing a review about your recent stay with us. I am pleased to hear that you liked the hotel facility and well-equipped rooms. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. It sounds like we fell below your expectations with regard... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed July 29, 2015

Found the room to be incredibly comfortable and relaxing. There are many places close by the hotel, i.e. restaurants, gas stations, and shopping. Even though they don't have a pool, you can swim at the Holiday Inn which is directly across the parking lot for free as they're owned by the same company. Staff was incredibly friendly. No complaints except... More 

Helpful?
Thank Ashley Z
generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

We are so happy to hear that you enjoyed your stay and the amenities in the area. We look forward to your next visit with us. More 

Austin, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 26, 2015

This place was OK. The room was CLEAN which is critical, and there was no bugs on the property during my 1 week stay. There is only one elevator and it gets really busy when the cleaning staff are also using it to move things. The hallways also are very crowded with cleaning carts left everywhere. The hallways are also... More 

Helpful?
Thank Alisa L
generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

I appreciate you taking the time to fill out a review. Our property accepts pets because we are an extended stay facility that creates a home environment for long term visitors. We allow pets on our property with the understanding that the owners will be responsible and respectful, unfortunately this is not always the case. Our staff cares about keeping... More 

Austin, Texas
Level Contributor
45 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 23, 2015

We stayed here a month while we were between houses. This is a well-run facility and they do a good job catering to long-term guests. I'd recommend it to anyone who was in our situation. Some of the staff are superstars, others are a little indifferent, but not bad. Because we stayed here so long, we had time to over-analyze... More 

Helpful?
1 Thank QDM_AUS
generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Thank you for your review. I am happy to hear that your overall stay was enjoyable. I am sorry to hear that you had internet issues. We have an internet support company that is available 24 hours a day to help our guests. I hope that next time you visit our property we will be able to assist you to... More 

Georgetown, Texas
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed July 18, 2015

We selected this hotel reluctantly outside our previous brands for hotels. But it was a long day and a central location for our upcoming agenda. The front desk clerk was a part time high school student whom we rapidly came to like. He was in it to win it; cooperated completely with us and our many qualifications for what we... More 

Helpful?
Thank GT_Ranger
generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Thank you for your review. I am happy to hear that you were pleased with our staff. We pride ourselves on accommodating our guests needs. It sounds like the outside traffic was at a maximum. Unfortunately that is out of our control. I apologize that your stay wasn't a quiet restful one. We value our guests and really appreciate you... More 

Stephenville, Texas
1 review
5 of 5 stars Reviewed May 22, 2015

Landscaping, location, friendly staff, very clean rooms....always. I have stayed at this hotel every time we were in Cedar Park. The affordability of such a nice hotel is a win, win for me!! Love it!!

Review collected in partnership with this hotel

Helpful?
Thank bradley012015
generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Thank you for the review. We are so happy you enjoyed your stay. More 

Cedar Park, Texas
1 review
5 of 5 stars Reviewed May 4, 2015

My house was flooded, ceiling collapsed. It could have been awful. We stayed at Candlewood Cedar Park during renovations. They were fantastic! Went out of their way to be accommodating. Made the stay very enjoyable. Beautiful large suites, very clean. All staff were extremely kind. They felt like family. Really took care of our needs. Within a year of returning... More 

Helpful?
Thank Sheryl T
generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Thank you so much for your fantastic review. You have been a joy to have at our property and we are so grateful that you took the time to give us feedback. We always try to have all of our guest experiences worthwhile. Hearing that we have had a great impact on your stay is our goal. Thank you for... More 

Austin, Texas
Level Contributor
83 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed April 25, 2015 via mobile

We needed a place nearby to stay while home repairs were done. We rented a one-bedroom suite but checked out after one night. Odd layout: there was air conditioner/heating unit in living area but nothing in bedroom except a beat up fan vent into bedroom. Pull out sofa was beat up with rips & stains on the cushions.

Helpful?
Thank jlrb07
generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Thank you for taking the time to review our property. I am very sorry that your stay was not a positive experience. I hope that if given the opportunity, we can make a better impression on you. We pride ourselves on the quality and cleanliness of our rooms. More 

Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed April 20, 2015 via mobile

My husband and I came into town for two events. We usually stay in Austin, but decided to stay in Cedar Park since our evening ended at a Texas Stars Hockey game and Candlewood Suites was five or less to the arena. Upon arriving at check in we were greeted by a friendly young man, very nice. When we went... More 

Helpful?
Thank Rebecca F
generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Thank you for giving the Candlewood Suites in Cedar Park a visit. I am happy to hear that you enjoyed our kitchens. I apologize for the issue you had with housekeeping. I have directly addressed the incident with our housekeeping department. I hope that you will choose our property again. I will personally make sure your accommodations meet your needs... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
All or our rooms are full suites, which means each room comes with a large size refrigerator, microwave, stove top, dishes, dish washer, pot, pans and all dishes and silverware. Each room has DVD player, HDTV, free High speed internet access, plus may more amenities. We do not offer free breakfast but we have a wide variety of items in our cupboard to meet breakfast, lunch and dinner needs that guest can purchase. ... more   less 

Additional Information about Candlewood Suites Austin N-Cedar Park

Address: 1100 Cottonwood Creek Trail, Cedar Park, TX 78613
Location: United States > Texas > Cedar Park
Price Range: $95 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Candlewood Suites Austin N-Cedar Park 2*
Number of rooms: 80
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