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Americas Best Value Inn

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Americas Best Value Inn
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31 Reviews from our TripAdvisor Community

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Showing 31: English reviews
San Antonio, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 20, 2016

Stayed for 2 nights in the Jacuzzi suite, Room was nice spacious clean and the staff was great they really went out of there way to make me feel like a valued customer. I will defiantly be coming back to stay here .

Helpful?
Thank Laura L
abvicaldwell, Manager at Americas Best Value Inn, responded to this review

We would like to thank you for your positive review and hope to see you again. More 

Houston, Texas
2 reviews
1 of 5 stars Reviewed June 6, 2016

BE ADVISED- This hotel does not honor any Loyalty programs offered by Hotels.com and its affiliates. Upon arrival my credit card was immediately charged from the cc number saved through the website. When i told them i had a free night through Hotels.com and was not to be charged they said they couldnt see where the booking said so (they... More 

Helpful?
Thank Alex Y
abvicaldwell, Manager at Americas Best Value Inn, responded to this review

I was sorry to hear that your experience was anything but excellent, we have taken steps to ensure that there will no longer have any mistakes overlooked in housekeeping. as far as your room charge is concerned, that is something hotels.com will need to address as that has nothing to do with us here. I would like to thank you... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed March 23, 2016 via mobile

My husband and I stayed here for two nights with our two young boys. Our stay was nice and quiet except for our boys. Lol. But they loved the pool of course and my husband and I enjoyed it as well. It was def the better hotel in the area.

Helpful?
Thank Alicia W
abvicaldwell, General Manager at Americas Best Value Inn, responded to this review

on behalf of the entire staff, we would like to thank you for taking time out of your busy schedule, to let us know how much you enjoyed your stay. we strive to make every guests stay as enjoyable as possible. we look forward to serving you again. again thank you. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 13, 2016 via mobile

We stayed for a few hours and the staff understood we were tired. She lowered the rate for our short stay. The rooms were clean, very large beds, and friendly service. She also allowed us to check out around 1. Very nice. Not to mention great waffles. I would recommend.

Helpful?
1 Thank Joshua M
abvicaldwell, General Manager at Americas Best Value Inn, responded to this review

We would like to thank you for such a positive review . It pleases us when we hear from someone who had a good experience. again thank you for your comments and we look forward to serving you in the future. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 8, 2015 via mobile

I'm not sure why the poor reviews. This hotel is not a Hilton, nor does it represent itself as so. For those who are expecting plush linens & an extravagant continental breakfast -hit another hotel where you will be expected to pay for those extras! This hotel is basic, clean & reasonably priced with comfortable beds and basic, CLEAN linens.... More 

Helpful?
1 Thank Jessica T
abvicaldwell, General Manager at Americas Best Value Inn, responded to this review

We are so pleased you had a positive experience and actually took the time to let us know . So many of our guests that have a good experience, don't write in, so people only see the few that are unhappy and that is unfortunate. We strive to give all of our guests a positive experience every time. again thank... More 

A TripAdvisor Member
3 of 5 stars Reviewed September 10, 2015 via mobile

I didn't have a problem with the staff. Actually stayed there a while so I had a few packages delivered but one arrived late and they called me to say it was there even though I was hundreds of miles away. There a small town hotel, in rural Texas so expect that! Good people, decent room.

Helpful?
Thank A TripAdvisor Member
abvicaldwell, General Manager at Americas Best Value Inn, responded to this review

Thank you for taking time to write a positive review. On behalf of the entire staff we thank you for your kind words. we do our best so that every guest is treated with courtesy and respect. More 

North Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed September 8, 2015

I stayed here for two nights for a wedding. You would think that the hotel mostly being booked full due to the wedding over the weekend, they would have taken care of checking the hotel prior to guest arriving but this is highly incorrect. First, the front desk girl was none to welcoming or helpful. Second, once my husband and... More 

Helpful?
Thank scw_travels
abvicaldwell, General Manager at Americas Best Value Inn, responded to this review

We would like to apologize that your stay here was anything but pleasant. We appreciate all comments both positive and negative so that we may learn and grow. We strive to provide the best service to our guests possible. As far as the rates goes if you book online with a travel agency you will always pay more than if... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 23, 2015 via mobile

We stayed at this hotel for a weekend sporting event. We had 12 rooms blocked for the weekend. Nine of the rooms were used. After the weekend the hotel billed us for the unused rooms. We made several attempts to visit with them regarding this and was told there was nothing they could do to remedy the situation and we... More 

Helpful?
1 Thank Sballpadre
abvicaldwell, resident manager at Americas Best Value Inn, responded to this review

Sorry your experience was anything but pleasant. We do have a strict policy of a 24 hour cancellation notice, however like we stated if you had called us that day we would have cancelled the remaining rooms. This is an unfortunate situation and we greatly apologize. Have a nice day. More 

Victoria, Texas
2 reviews
1 of 5 stars Reviewed April 19, 2015

First let me say this is an old nursing home converted into a hotel. It had that smell when we walked in. We did not have a choice but to stay because it was the closest hotel to college station for a major event weekend. The mattress was too small for the wooden bed frame creating a hazard to get... More 

Helpful?
Thank Amanda W
abvicaldwell, Manager at Americas Best Value Inn, responded to this review

We would like to apologize that your stay here was anything but pleasant. We appreciate all comments both positive and negative so that we may learn and grow. We strive to provide the best service to our guests possible. Again we are very sorry , for your experience and hope you will give us another chance to serve you in... More 

Austin, Texas
1 review
1 of 5 stars Reviewed February 20, 2015

I'll start with the kind words, the front desk ladies were kind and helpful. That being said my first concern after walking through the front door that did not seem to close securely was that they didn't ask for my I.D. or the card I reserved the room with. I just gave them my name and they handed me my... More 

Helpful?
Thank Joanns_Trip_Advice
abvicaldwell, Manager at Americas Best Value Inn, responded to this review

Thank you for helping us improve by noting those areas we need to pay more attention to. My team will address these areas today. we are truly sorry your experience was anything but enjoyable. have a wonderful day. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Americas Best Value Inn

Address: 1108 W Highway 21, Caldwell, TX 77836-1199
Location: United States > Texas > Caldwell
Price Range: $90 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Americas Best Value Inn 2*
Number of rooms: 43
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