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Holiday Inn Express Brownwood

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Holiday Inn Express Brownwood
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97 Reviews from our TripAdvisor Community

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Showing 97: English reviews
California City, California
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 22, 2016 via mobile

Everything good about this place. Had microwave, fridge. Shower was nice, towels. Bed was comfortable, pillows great & covers nice. Breakfast was good. I can't say anything negative about this place. I will stay again when my travels take me n/ that area.

Helpful?
Thank ElizabethCCC
Brownwood-HIE-Staff, General Manager at Holiday Inn Express Brownwood, responded to this review

Thank you for taking the time to write a review, but most importantly, thank you for being our guest! We are pleased to hear you enjoyed your stay, and look forward to your return. Safe Travels, Shannon F. More 

Amarillo, Texas
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 25, 2016

I have stayed in many Holiday Inn facilities. This was by far the best, nicest, cleanest, with the most friendly helpful employees I have ever been in. Management should be proud. Nice small town feel. Hotel very clean. Room very spacious,very clean, king bed. Nice sitting area. Breakfast fine, very friendly lady overseeing it. Good coffee. Couldn't ask for a... More 

Helpful?
Thank Jawbreaker5
Alexandria, Virginia
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 20, 2016

My room was clean and somewhat spacious. The bed was very comfortable, with a choice of soft or firm pillows. The motel was easy to find--on a main road-- and within walking distance to several restaurants. There is plentiful parking. I recommend that visitors book in advance to lock in an acceptable (good?) price as last minute bookings can be... More 

Helpful?
Thank ricschwartz
Brownwood-HIE-Staff, General Manager at Holiday Inn Express Brownwood, responded to this review

Thank you for your review. We appreciate having you as our guest, and hope to see you again. Safe Travels, Shannon,F. More 

Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed April 9, 2016 via mobile

This holiday inn at Brownwood, TX was about an average hotel. When driving up to the hotel front parking lot, the area was clean. Check in process speed was ok. Front desk representative had a problem finding my reservation because she was searching through what looked like a rolodex. After the check in process, I went to my room. I... More 

Helpful?
Thank Steveh1993
Brownwood-HIE-Staff, Director of Sales at Holiday Inn Express Brownwood, responded to this review

Wow! What a review! Thank you so much for taking the time to give such thorough feedback on the Brownwood Holiday Inn Express! We are happy to hear that you enjoyed your stay overall. We do apologize for the few issues you encountered and we hope you will give us another chance. Thank you for being our guest and we... More 

Mansfield, Texas
1 review
1 of 5 stars Reviewed April 6, 2016

My wife and I had stood by her mothers bedside and watched her take her last breath that evening. We needed to stay in town in order to finalize paperwork with the funeral home the following morning. We stopped by to book a room at 0230 AM and were told that they has already given their allotted quota of bereavement... More 

Helpful?
Thank Jim M
Brownwood-HIE-Staff, Director of Sales at Holiday Inn Express Brownwood, responded to this review

We are so, so sorry for your loss. We can only imagine how difficult that must have been for you both. We also want to apologize for the rate issue that you encountered upon arrival. Unfortunately, when we do meet our limit for discount rates, there isn't much that we can do. We are terribly sorry for this inconvenience and... More 

Ames, Iowa
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 4, 2016

This is a wonderful place to stay. The staff was very friendly. The room was spacious, clean and comfortable. The bed had very soft linens, nice pillows and the bed was very comfortable. A recommended place for dinner was very good. Breakfast had many selections including hot and cold items. There are plenty of seat so it was easy to... More 

Helpful?
Thank singingaccordionist
Brownwood-HIE-Staff, Director of Sales at Holiday Inn Express Brownwood, responded to this review

Wow! What a review! We are so, so happy that you enjoyed your stay with us so much! We strive to provide cleanliness, friendliness, and comfort to all of our guests and we are so happy that that is exactly what you got during your stay! Thank you for being our guest and we hope to see you again very... More 

Dallas
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 23, 2016

Staff were good. Breakfast was good. Some furniture pieces were missing and cleaning wasn't as thorough as I'd have liked. The executive room was really big. Great for my 3 year old to not get too bored. Overall a good stay.

Helpful?
Thank GYWDallas
Brownwood-HIE-Staff, Director of Sales at Holiday Inn Express Brownwood, responded to this review

We are so happy to hear that you enjoyed your stay with us! It's always great to hear that a guest was pleased with our staff, breakfast, and the size of the room. We do want to apologize for the few issues you had, though, and we hope you will give us another chance. Thank you for being our guest... More 

Mabank, Texas
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 17, 2016

My son and I stayed there the night before a visit to Howard Payne University to check out their football program. The staff was probably in the top 3 of the friendliest, most welcoming and helpful of any hotel I have stayed in, and we have traveled a lot. The only reason I don't give it a five is that... More 

Helpful?
Thank kozzer90
Brownwood-HIE-Staff, Director of Sales at Holiday Inn Express Brownwood, responded to this review

We are so, so happy to hear that you enjoyed your stay so much and were so pleased with our staff! We hope to see you again very soon! Thank you for being our guest! Safe travels, Melanie Director of Sales More 

Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 28, 2015 via mobile

Our family of 4 stayed two nights here over Christmas break. The staff was friendly and helpful. I forgot toothpaste and they quickly replaced it for free. The room we stayed in had a mini fridge, microwave and kitchenette sink. It was a nice sized room with a nice TV and cable channels that were clear. It was quiet as... More 

Helpful?
Thank Tarrah L
Brownwood-HIE-Staff, Director of Sales at Holiday Inn Express Brownwood, responded to this review

We are so happy to hear that you enjoyed your stay with us! We do apologize for the pillow issue. Typically we have two firm pillows and two soft pillows on each of the beds. On your next visit, we will make sure to double-check that there are two soft pillows in your room so that you can get a... More 

Oklahoma City, Oklahoma
1 review
1 of 5 stars Reviewed December 21, 2015

This was one of the worst Holiday Inn's I have ever stayed in. My family and I first arrived and discovered lotion or some other substance smeared all over the ice bucket and countertop, so we asked to change rooms. Upon getting to our new room, the bathroom light did not work so we were forced to use the heat... More 

Helpful?
Thank Rrhinds
Brownwood-HIE-Staff, Director of Sales at Holiday Inn Express Brownwood, responded to this review

We are so, so sorry that you encountered such problems during your stay. We can assure you that this is not a recurring issue, and we will do our best to find out why it was overlooked during your time with us. We understand how frustrating it can be to find issues in your room, especially those of cleanliness. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

28 photos of this hotel

Management photos: Courtesy of the property manager

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Business Center/Function Rooms (1)
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Pool/Beach Area (2)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites - Brownwood Proudly introduces our newly renovated Hotel. Renovations include new carpeting throughout all public areas and guest rooms, new mattresses and furniture as well as a refreshed breakfast area and fitness center improvements. We provide all the amenities and technology of a full service hotel at a 'Stay Smart' price. We are conveniently located in the heart of Texas. The hotel includes a Business Center (24 hours free internet service) and Conference room. Our luxurious guest rooms are equipped with free high speed internet access. Guests will enjoy a deluxe, 'Stay Smart' complimentary breakfast bar, and free parking. All of our rooms have interior entrances, well lit work areas, Micro-Fridge, in-room coffee service and 27' TVs with over 120 digital cable channels including movie channels. In addition, we have a fully equipped fitness center and an outdoor swimming pool. ... more   less 

Additional Information about Holiday Inn Express Brownwood

Address: 504 W Commerce St, Brownwood, TX 76801-1704
Location: United States > Texas > Brownwood
Price Range: $110 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Brownwood 2.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Holiday Inn Express Brownwood Hotel Brownwood
Holiday Inn Brownwood
Brownwood Holiday Inn
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