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Holiday Inn Express Hotel & Suites Brownfield

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410 Lubbock Rd, Brownfield, TX 79316-3540
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Traveler (3)
Room & Suite (18)
Dining (2)

About

#2 of 5 hotels in Brownfield
Location
Cleanliness
Service
Value
Relax on your next stay in Brownfield, Texas at our beautifully appointed Hotel. Situated between Fort Worth, TX and Ruidoso, NM, the fresh, contemporary Holiday Inn Express(R) Hotel & Suites Brownfield is the perfect stopping point for all travelers. The hotel's location in Brownfield, Texas is also just 30 miles from Lubbock and close to local points of interest.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
Parking
Free internet
Wifi
Internet
Hot tub
Indoor pool
Breakfast available
Breakfast buffet
Baggage storage
Non-smoking hotel
Shops
Dry cleaning
Laundry service
Self-serve laundry
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Good to know
  • HOTEL CLASS
    2.5 stars
  • HOTEL STYLE
    Mid-range
  • Languages Spoken
    English
  • NUMBER OF ROOMS
    69
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Popular mentions
I was visiting a friend and stayed at this location and enjoyed my stay. The rooms were clean and spacious. This location is probably the best hotel in the city. It is located next to most of the small quantity of restaurants in the city. The breakfast was limited offering cereal, toast, yogurt, sausage,fruit, and powdered eggs. Checking in and out was easy and hassle free. Overall my stay was a good stay. The staff at this location and the people of the city were friendly , and inviting.
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Been at this hotel several time traveling to Ruidoso. Not many choices for hotel but The room was great. Very quiet and clean for the age. Meal was typically the same as all Holiday Inn Express. Will return on the next trip
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We were on a road trip and spent one night here, we had requested a ground floor room but got a 3rd floor, no big deal, but it didn's seen they had that many folks there, but everything was OK, the room was good, quiet nice bed, got some good rest, the breakfast was your normal HI ex we are used to, breakfast staff was friendly and kept things supplied. The front desk experience was not the normal HI ex we are used to but we did get our room.
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This was absolutely the worst Holiday Inn Express I ever stayed at. The room was old, the fridge and tv did not work. The free breakfast offered downstairs was lacking as they were constantly running out of things. I stayed there a week and was never greeted when I walked in the door. Whenever I need something from the front desk the acted like I was bothering them.
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brownfield
Responded Apr 14, 2019
Hi Klmiller76, Thank you for taking the time to write a review of our hotel. It is regrettable that some of our amenities and services did not live up to your expectations. This is not how we deliver and I am sorry that we fell short. Please allow me to follow up on your concerns and have the opportunity to regain your faith in us. I have sent you a private message in an effort to obtain additional information. We value you as our guest and looking forward to your response. Thanks, Christian C. Case Manager IHGService
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I booked a reservation online like I have done the entire week (I travel for work), upon arriving at the Hotel the lady working the front desk was extremely rude, unhelpful and denied my reservation even after I showed her the confirmation email and I spoke to customer service and they confirmed my reservation was legit. It's hard to say if the lady working the front desk was the manager because she had no managerial skills and no empathy and she denied me my reservation after having it confirmed by IHG. She placed the blame on me and offered no assistance. She also said this has happened 3-4 times in 2 days and yet she still wanted to place the blame on me. Terrible experience, never again IHG.
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Response from holidayinnexpressbro, Hotel Manager at Holiday Inn Express Hotel & Suites Brownfield
Responded Nov 21, 2018
Dear Guest, We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We certainly empathize regarding the points you mention in your review you experienced. We will look into each issue that you have noted in an attempt to correct and improve our hotel. Sincerely, Hotel Manager
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PRICE RANGE
$111 - $138 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites brownfield
LOCATION
United StatesTexasBrownfield
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Frequently Asked Questions about Holiday Inn Express Hotel & Suites Brownfield
Which popular attractions are close to Holiday Inn Express Hotel & Suites Brownfield?
Nearby attractions include Terry County Heritage Museum (0.5 miles) and Kiddie Park (0.6 miles).
What are some of the property amenities at Holiday Inn Express Hotel & Suites Brownfield?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Holiday Inn Express Hotel & Suites Brownfield?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Hotel & Suites Brownfield?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Hotel & Suites Brownfield?
Conveniently located restaurants include Cub Drive In, Tencha's Lunch Box, and Bush's Chicken.
Are there opportunities to exercise at Holiday Inn Express Hotel & Suites Brownfield?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Holiday Inn Express Hotel & Suites Brownfield located near the city center?
Yes, it is 0.2 miles away from the center of Brownfield.
Are any cleaning services offered at Holiday Inn Express Hotel & Suites Brownfield?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express Hotel & Suites Brownfield?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express Hotel & Suites Brownfield offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Is Holiday Inn Express Hotel & Suites Brownfield accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.