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Best Western Boerne Inn & Suites

Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
Traveler (11)
Room & Suite (63)
Videos (1)
Certificate of Excellence

About

#5 of 8 hotels in Boerne
Location
Cleanliness
Service
Value
Certificate of Excellence
The Best Western Hotel is Located In Historical Town of Boerne, Texas. It is Located Within 10 Miles of La Cantera Mall and The Rim, 15 Miles to Six Flags Fiesta, 40 Minutes to The Seaworld, 10 Miles from Comfort Texas and 2 Miles from Historical District of Boerne and Local Restaurants. We are a Newly Renovated Hotel Staged as Best Western on Exit 539 Johns Rd. Easy on and Off to Interstate 10. We do serve a Free Hot Breakfast every Morning. Each Room Features Newly Decorated with Modern Amenities like In Room Coffee Maker, Hairdryer, Iron and Board, 42 Inch LCD Television, Brand New Beds and Free WI-FI. We have a Spacious Lobby to Relax, Big Pool, Fitness Room, Business Ctr and Hospitality Room.
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Property amenities
Pool
Free parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Business Center with Internet Access
Electric vehicle charging station
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Hotel links
Visit hotel website
Special Offer:BOOK DIRECT
Hotel deals
172Reviews
1Q+A
14Room tips
Traveler rating
  • 94
  • 38
  • 18
  • 10
  • 12
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Popular mentions
Hotel's Favorite
Last minute stay on our trip. Room and hotel were clean. Staff was efficient and friendly. Breakfast was good, but no sausage gravy for the biscuits. Check out was easy. Bathroom had soap dispensers in the shower, but the shampoo one was empty. A very pleasant stay.
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Review collected in partnership with Best Western
Response from Passenger11673693052, General Manager at Best Western Boerne Inn & Suites
Responded 1 week ago
Dear kschrader01: Thank you for reviewing your recent stay at the Best Western Boerne Inn & Suites. Your comments will be shared with the staff to help us improve every stay for every guest. We having taken note of your comments and will make appropriate adjustments. We look forward to your next visit. Sincerely, Tony H. General Manager
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It was a great, clean, quiet place with quick access to all main street has to offer. The breakfast was good and hot and of course they offered 2 flavors of batter for the famous Texas shaped waffle. We will stay again.
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Review collected in partnership with Best Western
Response from TonyH4228, General Manager at Best Western Boerne Inn & Suites
Responded 4 weeks ago
Dear FarAway: We appreciate you taking the time to review your stay at the Best Western Boerne Inn & Suites. We are pleased that you were able to enjoy our quaint town and that you had time to partake of our breakfast buffet. We look forward to your next visit. Sincerely, Tony H. General Manager
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After traveling 12 hours we still had 5 hours to drive home and were exhausted so we decided to find a hotel. The reviews for this hotel were good so I booked it. Many times reviews are not true and pictures are not what you get when you get to the property. However, that was not the case here. Check in was quick, room was clean, bed was comfortable, the best put of all the hotels we had stayed in recently so we got plenty of good rest before we made our way home the next day.
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Review collected in partnership with Best Western
Response from TonyH4228, General Manager at Best Western Boerne Inn & Suites
Responded 4 weeks ago
Dear Jet15312917734: I am so happy that we were able to provide some respite during your travels. The Best Western Boerne Inn & Suites is always available to those weary travelers who need a good night's rest. We hope you will stop by again during your next journey. Sincerely, Tony H. General Manager
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We arrived and the hotel was nice and clean, front desk staff was great upon check in. We requested extra towels and pillows which we did not receive. We stayed in a suite with king size bedroom and pull out couch in the living area. I went to the front desk to request bedding for the pull out couch. After returning to the room I realized they gave me only one pillow. My husband went down and requested another one. The woman at the front desk was rude and said didn’t I just give you one? My husband explained that our two daughters can not share a pillow. She huffed about it and came back with a pillow and said you can only have one more. We got the bed made up and the children went to bed, when we realized the toilet was not working properly. The toilet would not flush waste, only water then the water would come back up. We explained to the gentleman at the front desk the situation he handed me a plunger and told me he wasn’t a plumber. When we went out the next morning I stopped at the front desk to inform them the plunger was not fixing the situation. The woman at the desk was really nice and said she would send someone to take a a look at it. We went to the river walk which isn’t too far from the hotel, and returned later that night. The plunger was gone so we assumed the situation with the toilet had been resolved. Not only was the issue not fixed, now the toilet was leaking water also. I threw a towel down to avoid slipping and on our way out the next morning I informed the worker at the front desk about the toilet now leaking. We returned a few hours later and the plunger was back the toilet was working fine problem resolved. Now my only issue was house keeping had not stopped in to clean, empty trash or refresh the towels. Thankfully we brought our own towels for the pool or we wouldn’t have had any. The do not disturb sign was not out at all so that wasn’t not the reason for them not to clean. The pool is nice but cold, it was great to hang out at night after a long day out. Breakfast was good I was a little disappointed to they didn’t have a lactose free option like other Best Western locations. The orange juice was amazing, and I am a picky person when it comes to orange juice. The fitness room looked great but I didn’t have a chance to use it, they have a laundry room also which is good if you need to use it. Over all it was a nice place, 2 employees came across as rude or irritated but the rest were great. The hotel is in a great location for our needs, we were able to visit friends in Boerne and take several trips to San Antonio easy on and off for I-10
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Response from BOB P, Owner at Best Western Boerne Inn & Suites
Responded Jun 4, 2019
Dear Aflyte: Thank you for your review of your stay with us. I offer my sincerest apology for the issues you encountered during your stay. I was the one that "fixed" the toilet the first time and am sorry that it did not work when you returned since I flushed it multiple times and it seemed to work. We will discuss our expectations for customer service with our front desk staff to ensure issues such as yours do not reoccur and do the same with the housekeeping staff. I am sorry our new breakfast attendant was not aware that we do carry non-dairy products for breakfast upon request. Please let me assure you your experience was not typical and that we are committed to providing only the highest level of service and hospitality. Sincerely, Tony H. General Manager
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The room was very clean when we go there and it was very quiet in our room. The breakfast was excellent and had a good variety to choose from. Front Desk personnel where very hospitable and gave us good information when we asked questions. Overall I would recommend this Best Western to anyone who is traveling in this area and needs a place to stay,
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Response from TonyH4228, General Manager at Best Western Boerne Inn & Suites
Responded May 21, 2019
Dear Robin T: We appreciate your rating and review of your recent stay at the Best Western Boerne Inn & Suites. Our staff is dedicated to providing only the highest quality of service and hospitality and are always pleased when we are able to meet or exceed our guests' expectations. We look forward to your next visit. Sincerely, Tony H. General Manager
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PRICE RANGE
$81 - $172 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la quinta inn and suites, la quinta boerne, boerne la quinta
FORMERLY KNOWN AS
La Quinta Inn & Suites Boerne
LOCATION
United StatesTexasBoerne
NUMBER OF ROOMS
67
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