We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western Palace Inn & Suites

Visit hotel website
Traveler (18)
Room & Suite (17)
Dining (6)

About

Location
Cleanliness
Service
Value
Come stay with us and you will be treated like family!
Read more
Property amenities
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free Parking
Spa
Breakfast included
Business Center with Internet Access
Concierge
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair access
Show more
Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Safe
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:BOOK DIRECT & SAVE
Hotel deals
149Reviews
41Photos
1Q+A
17Room tips
Traveler rating
  • 66
  • 29
  • 22
  • 15
  • 17
Time of year
Traveler type
Language
  • Filter
  • English
Popular mentions
On our way from Texas Gulf Coast to New Mexico. This was a convenient stop on our way. Hotel is undergoing renovation but is looking great. Friendly staff, clean room, comfy bed. Grabbed some coffee, yogurt and fruit on our way out. We used BW points to pay for our room.
Read more
Review collected in partnership with Best Western
Hotel's Favorite
We called while we were still on the road to make sure there were rooms available. The woman on the phone was very friendly and she was there when we checked in. We asked for food options in the local area and she gave us a few and even told us some of her favorite dishes at
Read more
Review collected in partnership with Best Western
Located just off of the highway with a very easy off and on, This hotel provides one with a comfortable stay. The two queen bedded room was sufficient for four, The beds were quite comfortable, The pillows ( in the author's humble opinion ) are too soft, however, the travelling
Read more
I wasn't sure what to expect in this little town, but the Best Western was a nice surprise. The lady at the front desk was so friendly and offered lots of great ideas for where to go for dinner. The room was nice, although one of the pillowcases was not clean. We just put that
Read more
Mgr cancelled my reservation without asking then told me she would put usin upgraded room but she changed her mind then said we had to pay difference after all and when we said she offered it at same price due to her cancelling our room while we were standing in the lobby then
Read more
Review collected in partnership with Best Western
Response from Tanya A, General Manager at Best Western Palace Inn & Suites
Responded Aug 1, 2018
We are sorry about the problems you encounter Ed at our property, and we do apologize that you were promised something through Expedia that was not offered at our property. But we do hope to see you again.
Read more
Previous
Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event Rooms
Ripped office chair
Soap dish boken off
Sloppy silicone repair around shower granite.
Holes in blackout curtains
Grated cheese on floor - not vacuumed
PreviousNext
1234
"Just save your $120 and stay elsewhere."
"Has an elevator but only one baggage cart."
"The first floor is quieter, according to the staff."
"All rooms seem to be in good locations."
"Ask for and be firm and polite about the room to be cleaned, no bugs,"
PreviousNext
1234
PRICE RANGE
$118 - $250 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western palace hotel big springbest western palace inn and suites
LOCATION
United StatesTexasBig Spring
NUMBER OF ROOMS
61
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing