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BEST WESTERN Palace Inn & Suites

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122 Reviews from our TripAdvisor Community

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Showing 122: English reviews
Canyon Lake, Texas
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

I want to lead this off with the fact that this is a very nice facility. Our initial interaction from the booking while we were on the road in far northwest Texas, to the check-in was very pleasant. The room was adequate and the beds very comfortable. The main problems we encountered started the next morning. When ready to shower,... More 

Helpful?
Thank Canyonite
Clearwater, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Room was clean and property was neat. Front desk staff was very accommodating. Breakfast wasn't anything special, but made for a quick departure. I'd stay here again when in area. Slight design flaw in shower for accessible room. No place to place soap or shampoo, shower drain wasn't set to allow for quick drain so water built up in stall.

Review collected in partnership with Best Western

Helpful?
Thank al s
Greenville, Texas
Level Contributor
73 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Been staying here for 3 years on and off. Some of the other places seem to be running down. This one is still good. Nice rooms quit and clean. Staff is friendly. The location is convenient to I20 or downtown There is now a couple of restaurants pretty close.

Helpful?
Thank LINEMAN_20
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed August 20, 2016

My experience was terrible. I booked this hotel thru priceline. Tamy, the front desk who attend, said there is NO reservations in my name, and not just enough, she said the hotel was full, and told me to go next door. It was late, after 10pm, and me and kids was very tired. I thought it was very strange, since... More 

Helpful?
Thank SouthFloridaMAMA
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 1, 2016 via mobile

Our stay at the Best Western Palace Inn exceeded expectations. Shae at check in was friendly and thorough. We have two small kids, and she let us know that the juice and fruit in the breakfast area would be available all evening/night and even offered us bottled water to take to the room. There's also a water cooler in the... More 

Helpful?
Thank roadtripinmomma
San Jose, California
1 review
5 of 5 stars Reviewed July 5, 2016

I always have a good experience at BW hotels and this was no different. Stay here. The beds were nice. The rooms were very clean and the staff was very helpful. I would recommend staying here if you have the opportunity.

Review collected in partnership with Best Western

Helpful?
Thank Rico7676
Raleigh, North Carolina
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 1, 2016

When staying in the West Texas area, I'm never sure what I might get "sight unseen." Fortunately, I trusted TripAdvisor and booked my stay! The room was clean, safe, and comfortable. The breakfast was GREAT and the internet was super-fast!

Review collected in partnership with Best Western

Helpful?
Thank Elizabeth Z
Hurst, Texas
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 27, 2016

Nice new hotel, close to the hiway. Rooms are clean with all the amenities and a nice large bath! The pool was closed during our visit. The area is quiet and close to dining and downtown. The staff is very pleasant and the breakfast was great! Thank Eva for that. She does a great job.

Helpful?
Thank JS243
San Angelo, United States
1 review
5 of 5 stars Reviewed June 12, 2016

This hotel is very clean, everyone is very friendly and helpful, and is close to the interstate. Our family has suffered a loss of a father and brother 7 months apart. We booked several rooms at this hotel for out of town family. The staff was very generous in allowing a very late check out to accommodate us with the... More 

Review collected in partnership with Best Western

Helpful?
Thank Priscilla M
Arroyo Grande, California
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 11, 2016

Front desk check in girl was very friendly and suggested a great little cafe for dinner. I would say she was the highlight of our visit though. The room was clean but the bathroom had several cracked and chipped floor tiles. The dryer didn't work and the towels were like paper towels. The complimentary breakfast was not the greatest and... More 

Helpful?
Thank Jeff Cathy M
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Center with Internet Access
Official Description (provided by the hotel)
Come stay with us and you will be treated like family! ... more   less 

Additional Information about BEST WESTERN Palace Inn & Suites

Address: 915 Lamesa Hwy, Big Spring, TX 79720-1109
Location: United States > Texas > Big Spring
Price Range: $76 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Palace Inn & Suites 2.5*
Number of rooms: 61
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Also Known As:
Best Western Palace Inn And Suites
Best Western Palace Hotel Big Spring
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