Holiday Inn Dallas DFW Airport Area West
255 reviews
#5 of 10 Hotels in Bedford
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3005 Airport Fwy, Bedford, TX 76021-6011
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$75
Free cancellation until 02/10/21
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Room & Suite (7)
Dining (2)
Travel safe during COVID-19
What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Dallas DFW Airport Area West
More questions?
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#5 of 10 hotels in Bedford
Location
Cleanliness
Service
Value
The new Holiday Inn Hotel Bedford DFW Airport Area is located five miles from DFW Airport and provides complimentary shuttle service from 6am - 10pm 7 days a week to and from DFW Airport. We also shuttle guests within a five mile radius from the hotel to the local restaurants, shopping and other attractions. We have a full service restaurant, Blue Bonnet Bistro, that currently serves chef prepared breakfast and dinner. Our Gusher's Bar and Patio serves appetizers and cocktails. The hotel is centrally located between Dallas and Ft. Worth, on TX 183/Airport Freeway, connecting the two cities. American Airlines Conference Center is less than 2 miles away from the hotel. All guestrooms have coffee makers, irons and ironing boards, hair dryers, alarm clock/radio and complimentary high speed wired and wireless Internet access and outdoor swimming pool. Meeting space totals over 5,000sq. ft. The hotel has health facilities on property, 24 hour fitness, as well as nearby. The Holiday Inn Hotel Bedford DFW Airport Area is convenient to local shopping malls and restaurants within 5 miles. Easy access to Irving, Grand Prairie, Hurst, Euless, Bedford, North Richland Hills, Colleyville, Wautauga, Richland Hills and Las Colinas. Local area attractions include: Grapevine Mills Outlet Mall, Cowboy Stadium, Texas Motor Speedway, Six Flags, Stockyards of Fort Worth, Bass Hall, Ameriquest Field, Bass Pro Shops Outdoor World, Lone Star Park (horse racing in Grand Prairie), the Fort Worth Zoo, American Airlines Center, the West End and Sundance Square. For the business traveler, we are close to American Airlines Training Center, General Motors Flight Safety, Simuflite, Bell Helicopter ADP and Harris Methodist/HEB Hospital. We look forward to welcoming you at the brand new Holiday Inn Hotel Bedford DFW Area.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Center with Internet Access
Conference facilities
Parking
Wifi
Hot tub
Outdoor pool
Restaurant
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Concierge
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
Location
Full view
44Car recommended
Grade: 44 out of 100
11Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
Contact
3005 Airport Fwy, Bedford, TX 76021-6011
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255Reviews6Q+A45Room tips
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Popular mentions
First of all, cleanliness is a big issue for this hotel to address. The rooms were down right gross. The carpets were clearly dirty and you can tell the housekeeping staff do not move furniture to vacuum crumbs. Chairs are stained as are the bed coverings. It made me wonder what else there is behind the scenes because it was so obvious how bad it was on the surface. I happened to read the reviews on Trip Advisor and they are spot on. I had no choice but to stay here based on it being a required travel hotel for a sports tournament. Second, I checked out and never was I asked how my stay was. I’ve traveled all over, for years, and think this may be a first. Again, a sign that perhaps there is little to no concern for customer experience. Third, I took the opportunity to give the hotel direct feedback before posting this review. I recommended they review their service procedures and make some improvements. I highly recommended change as it will impact their business down the line. The response I got from 'Front Desk Staff' was appalling. Not only was it full of excuses, they insulted me by stating I trashed their lobby. What an assumption to make! I sat in that lobby one time, at lunch, and even went to the rest room to get paper towels and clean off the table we sat at. So rude and offensive. Zero accountability or ownership on their part. My advice - avoid this hotel and inform sports tournament organizers about your experience (good and bad).…
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Date of stay: January 2021
Rooms
Service
Sleep Quality
Room Tip: If you have to stay here, inspect your room before you settle in. Make sure you request cleaning.
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Helpful
We were here for a youth sports event so had to stay here. Wi-fi was very intermittent. When we asked the front desk for help with wi-fi sign-in,she just shrugged and said it wasn’t good. Our student could not submit his homework. The bathtub was poorly patched. I couldn’t have taken a bath if I had wanted to as there was no stopper. They only clean the rooms if you stay 5 days. We weren’t told in advance that they did not have breakfast due to COVID. Other hotel chains have offered limited breakfasts during this time. TV reception was spotty and they did not include all major news outlets.
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Date of stay: January 2021
Helpful
I must preface this review with the fact that under normal circumstances I would not have stayed at this hotel and I made no complaints to management. The lobby is expansive and shiny however I cannot say the same about the room. I booked a double for one night. There were hairs in the sink and tub and the desk area was covered in dust. The bathroom door would not close properly and appeared to have gone under a poor repair job. The bathtub had large stops and the water did not drain properly. We decided to not bathe nor sleep under the covers. Thank goodness for wipes as we used them to wipe down all commonly touched services i.e., the remote. I am sad to report that we went through a lot of wipes as surfaces were filled with tons of dust and dirt. The carpets were stained and even a good vacuum would not have made a difference. It was difficult to keep the thermostat regulated. One minute we were cold and the next were hot. Never again. By the way front desk staff was not particularly welcoming.…
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Date of stay: December 2020
Value
Rooms
Service
Room Tip: Room208 window view would make you slit your wrists.
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Helpful
Response from IHG Service, Owner at Holiday Inn Dallas DFW Airport Area West
Responded 1 week ago
Hi 781latashan, Thanks for sharing your review of your most recent travel. We are dedicated to making our guest's stay exceptional, and I'm sorry about the letdowns with the uncleanliness of your room and amenities. I've shared your feedback with the local management for their reference. I trust that they will make the necessary actions to address this and make the future experience much better. I hope you would still consider us again and give us another chance to host you the next time you visit the area. Regards, Virgil N. Case Manager IHGService
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Rooms are cleaned well. However, this building needs some serious renovations from the ground up. Also, the staff could use some professionalism and hospitality training. No need to be disgruntled by customers asking you to do your job to help them out. Also, put on a UNIFORM. Or at least a name tags, or something that identifies you as an employee of the hotel.
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Date of stay: September 2020
Location
Cleanliness
Service
Helpful
Response from IHG Service, Owner at Holiday Inn Dallas DFW Airport Area West
Responded Oct 6, 2020
Hello Onewaywire97, Thank you for your stay and for taking the time to leave us feedback. I am sorry to learn that the level of service received fell below expectations. I have alerted the hotel management regarding your comments, and I trust that the actions that will be taken will avoid similar issues from happening again. I hope you give our hotel another try! Best regards, Clayton G. Case Manager IHGService
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Arrived - waited for my luggage and then called for a pick up. Was told 15 minutes. After 30 minutes I called back. Oh...they had to stop and get gas - should be there shortly. 47 minutes later I was picked up. No apology - no nothing. I had given my phone number when I called in - if they had to go get gas - call me and tell me to change my expectation. It was 7:40pm with I arrived and I was hungry and the van driver said - oh, we'll take you within a 5 mile radius. So I run up to my room...nothing special - but I will get back to that later. I run back down to catch a ride - since they told me it was the top and bottom of the hour for local eateries. I opted to go to Cheddars - hoping to get a bowl of soup and salad. I proceed to eat my dinner and call at 8:45 - in hopes of catching the 9pm back to the hotel Alas they tell me 45 minute wait. I am tired and don't want to wait the 45 minutes - so I decide to walk - it is probably 1.5 miles or less - but there are NO SIDEWALKs and it is 36 degrees with a wind chill taking it below 30. I was going to Uber but I had trouble connecting so I just continued to walk. As I said, the walk would not be bad were it NOT for the cars speedy by at 50+ mph. I finally arrive at the hotel to see two shuttles sitting there doing nothing. Really? My hands are freezing so I spend the next half hour in my room trying to thaw. The room is nothing special - but more importantly had things like - a tub that clearly had had a "skin" put over it and it was now peeling - the caulking looks like a 3 year old had done it and the faucet would not turn off. Coming from CA - leaky faucets - where water is so precious is annoying. My fitbit thanks the hotel for keeping me running up and down the stairs - 4 th floor as they have ONE very very slow elevator. The next night I get up to my room and my key does not work - I go back down to get a new key. No apology - no acknowledgement that this is not how it should work. Fitbit is running over time up and down the stairs. When I was waiting in the lobby I hear another customer complaining about the shuttle. Clearly there is lots of work to be done to get the shuttle working in a timely manner and teaching the front desk staff simple empathy and courtesy. Travel is not easy and the hotel should NOT make it harder. If I have a choice, I would not stay there again - too many other good properties with same cost and higher ratings in the area.…
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Date of stay: February 2020Trip type: Traveled on business
Value
Rooms
Service
Room Tip: just know that the elevator is painfully slow
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1 Helpful vote
Helpful
Response from YourGenManager, Manager at Holiday Inn Dallas DFW Airport Area West
Responded Feb 12, 2020
Hello, Thank you for taking the time to write a review and provide us with your feedback. I have passed on your feedback to our shuttle team to make improvements on your suggestions. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Safe Travels, Kinsey V Manager
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PRICE RANGE
$88 - $139 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn bedford dfw airport west hotel bedford, super 8 bedford
FORMERLY KNOWN AS
Bedford Plaza Hotel
LOCATION
United StatesTexasBedford
NUMBER OF ROOMS
243
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Claim Your Listing Frequently Asked Questions about Holiday Inn Dallas DFW Airport Area West
Which popular attractions are close to Holiday Inn Dallas DFW Airport Area West?
Nearby attractions include Conundrum Escape Adventures (0.3 miles), Martin United Methodist Church (0.5 miles), and Bowlero (0.3 miles).
What are some of the property amenities at Holiday Inn Dallas DFW Airport Area West?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Holiday Inn Dallas DFW Airport Area West?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Holiday Inn Dallas DFW Airport Area West?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Dallas DFW Airport Area West?
Conveniently located restaurants include Ice House, On The Border Mexican Grill & Cantina, and Whataburger.
Are there opportunities to exercise at Holiday Inn Dallas DFW Airport Area West?
Yes, guests have access to a pool and a fitness center during their stay.
Does Holiday Inn Dallas DFW Airport Area West have an airport shuttle?
Yes, Holiday Inn Dallas DFW Airport Area West offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Dallas DFW Airport Area West?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Dallas DFW Airport Area West offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn Dallas DFW Airport Area West?
Many travelers enjoy visiting Heritage Park (2.3 miles).
Is Holiday Inn Dallas DFW Airport Area West accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.