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Holiday Inn Bedford DFW Airport Area West

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3005 Airport Freeway, Bedford, TX 76021 (Formerly Bedford Plaza Hotel)
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Holiday Inn Bedford DFW Airport Area West
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158 Reviews from our TripAdvisor Community

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Showing 152: English reviews
Dar es Salaam, Tanzania
1 review
5 of 5 stars Reviewed 1 week ago

The hotel was great. The Hotel management was so good to me and my son. they made us feel at home and attended to our every need. They simply exceeded my expectations. I was overwhelmed by their hospitality and excellent service around the clock. I had to visit the Optometrist and they made sure I got there in time and... More 

Helpful?
Thank griffithprima
YourGenManager, General Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello griffithprima, 5 stars! Thank you for taking the time to leave a kind review about your experience at our hotel! I'm proud to hear that we make you and your son feel at home and exceeded your expectations. We really do care about each of our guests, and it makes me smile to read that my staff helped you... More 

Seattle, Washington
Level Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 1 week ago

This is one of our airline layover hotels, so I've stayed here often. One of the problems we have noticed are the strong smells of the rooms. We think it may be mold, but may have to bring a tester to make sure. I know they have these on the market, we've used them before at some of our other... More 

Helpful?
Thank west5er
YourGenManager, General Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello west5er, Thank you for taking the time to leave an honest review about your stay at our hotel. I'm very sad to read that you are concerned about the smell of our rooms, but I want to assure you that our housekeeping team works hard to make sure each room is clean and safe for guests. I understand your... More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I came back to this hotel for the 2nd time because the last time was great. I have been here since noon and they still don't have a room for me. The pool was out of towels- I had to ask 3 different people to finally get clean towels to the pool after being there for over an hour. I... More 

Helpful?
Thank Advokelly
YourGenManager, General Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello Advokelly, Thank you very much taking the time to write a review about your stay at our hotel. I'm incredibly sad to see that your second stay with us was not good. Please know that I understand your frustration with your room not being ready in a timely manner and that there were no clean towels available at the... More 

A TripAdvisor Member
2 of 5 stars Reviewed 2 weeks ago via mobile

The lounge drink selection left a lot to be desired. Only served Woodbridge Cabernet and merlot, no premium brand. My martini was not that great. They need to jump on board with IHG beverage initiatives pronto! I would've thought the Bar Manager could've made a great martini.

Helpful?
Thank A TripAdvisor Member
YourGenManager, General Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Thank you for taking the time to leave an honest review about your experience in our lounge. I'm sad to see that our drink selection did not live up to your expectations, but I appreciate your comments and will utilize them as we make improvements to our hotel bar. I hope that you will give us a second chance to... More 

Shreveport, Louisiana
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I was not aware that Holiday Inns allow Dogs in every room not just assigned rooms. I am allergic to animal dander of any kind. I asked for a room where no animal had slept. They said they allow dogs in Every room on the property. I asked what about people with allergies. I was told they could spray air... More 

Helpful?
Thank elaine l
YourGenManager, General Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello Elaine, Thank you for leaving an honest review about your time at our hotel. I completely understand your frustrations with the situation and am sad that our front desk agent did not explain to you our post-stay cleaning procedure when a pet stays in a room. We charge a non refundable $75.00 pet fee that is used for our... More 

St Louis
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 16, 2016

Location was good. Had several rooms booked at the hotel for a 3 night stay. The friendliness of most staff helped make a bad experience a better one. Hotel lobby is nice, but rooms are a different story. Bathroom in 410 needs a lot of work & rooms needs a good cleaning. Tub peeling, area behind toilet-awful. Large bug found... More 

Helpful?
Thank lynn_e_bstl
YourGenManager, General Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello Lynn_e_bstl, Thank you for writing an honest review about your stay at our hotel. I value your feedback and am using it to make improvements around the hotel. I hate to hear that we didn't meet your expectations, but rest assured that we have been in touch with your group trip organizer. Even though you had a negative experience,... More 

Wake Forest, North Carolina
1 review
5 of 5 stars Reviewed June 14, 2016

Stayed for only one night, but an extremely pleasant and relaxing stay from driving all day. Checkin was easy and fast and they were very accommodating by getting a crib to use in our room. We also ate at the Hotel Restaurant, which was AWESOME! We definitely recommend the chicken parmesan and the classic burger, so tasty. Also be sure... More 

Helpful?
Thank joshengen
YourGenManager, General Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello Joshengen, Thank you for taking the time to write a kind review of your short, yet pleasant stay. Hearing that my staff provided quick and attentive customer service is music to my ears! I'm glad that you enjoyed your quiet room, our delicious hotel restaurant, and our convenient location. Thank you for also recommending us, and we hope to... More 

1 review
5 of 5 stars Reviewed June 4, 2016

Very courtious. They went out of thier way you make my stay very enjoyable. I got picked up at the airport by thier shuttle. The driver was very sweet and did whatever he could to make our ride to the hotel smooth. Once at the hotel theoutstanding customer servive continued until I left the next morning. I will stay at... More 

Helpful?
Thank Corinne F
YourGenManager, General Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello Corinne F, 5 stars! Thank you for the great review! I'm thrilled to hear that my staff provided exceptional customer service, and because of this we have earned your loyalty. Best wishes until the next time we see you! Sincerely, Mike Owen General Manager More 

Albany, Oregon
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 4, 2016

Hotel was clean and bed was great. Rhonda in registration was very nice. Patrick in the bar was super friendly and the food was great. Shuttle was good to and from the airport. The shuttle drivers were super friendly.

Helpful?
Thank moodyone74
YourGenManager, General Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello moodyone74, Thank you for writing a review about your stay at our hotel. I'm glad to hear that you enjoyed your meal in our restaurant, your room accommodations, and our shuttle service. I'll definitely pass on your compliments to Rhonda and Patrick, as I know they will be happy to hear them. Best wishes until the next time we... More 

Level Contributor
104 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 3, 2016

The hotel is 2-3 miles from the airport, they have a really good restaurant and relaxing area. Their drink menu at the bar is extensive and the bar tender I had could also make out of menu drinks, I had a Michelada. They have complimentary coffee and computer usage.

Helpful?
Thank Christian R
YourGenManager, General Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello Christian R, Thank you for taking the time to write a kind review about your experience at our hotel. I'm glad to hear that you liked our restaurant and lounge area - two aspects that we take great pride in! Please keep us in mind the next time you're traveling through DFW; we'd be honored to host you again.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
The new Holiday Inn Hotel Bedford DFW Airport Area is located five miles from DFW Airport and provides complimentary shuttle service from 6am - 10pm 7 days a week to and from DFW Airport. We also shuttle guests within a five mile radius from the hotel to the local restaurants, shopping and other attractions. We have a full service restaurant, Blue Bonnet Bistro, that currently serves chef prepared breakfast and dinner. Our Gusher's Bar and Patio serves appetizers and cocktails. The hotel is centrally located between Dallas and Ft. Worth, on TX 183/Airport Freeway, connecting the two cities. American Airlines Conference Center is less than 2 miles away from the hotel. All guestrooms have coffee makers, irons and ironing boards, hair dryers, alarm clock/radio and complimentary high speed wired and wireless Internet access and outdoor swimming pool. Meeting space totals over 5,000sq. ft. The hotel has health facilities on property, 24 hour fitness, as well as nearby. The Holiday Inn Hotel Bedford DFW Airport Area is convenient to local shopping malls and restaurants within 5 miles. Easy access to Irving, Grand Prairie, Hurst, Euless, Bedford, North Richland Hills, Colleyville, Wautauga, Richland Hills and Las Colinas. Local area attractions include: Grapevine Mills Outlet Mall, Cowboy Stadium, Texas Motor Speedway, Six Flags, Stockyards of Fort Worth, Bass Hall, Ameriquest Field, Bass Pro Shops Outdoor World, Lone Star Park (horse racing in Grand Prairie), the Fort Worth Zoo, American Airlines Center, the West End and Sundance Square. For the business traveler, we are close to American Airlines Training Center, General Motors Flight Safety, Simuflite, Bell Helicopter ADP and Harris Methodist/HEB Hospital. We look forward to welcoming you at the brand new Holiday Inn Hotel Bedford DFW Area. ... more   less 

Additional Information about Holiday Inn Bedford DFW Airport Area West

Address: 3005 Airport Freeway, Bedford, TX 76021 (Formerly Bedford Plaza Hotel)
Location: United States > Texas > Bedford
Price Range: $101 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Bedford DFW Airport Area West 3*
Number of rooms: 243
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Also Known As:
Holiday Inn Bedford Dfw Airport West Hotel Bedford
Super 8 Bedford
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