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Holiday Inn Bedford DFW Airport Area West

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Holiday Inn Bedford DFW Airport Area West
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166 Reviews from our TripAdvisor Community

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Showing 160: English reviews
Eudora, Kansas
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very very nice staff. Each person I interacted with was very helpful and friendly. I reserved 2 rooms. One room for my husband and me, the other for my son and his family. I had requested rooms away from the elevator knowing those rooms tend to be quieter. Our rooms were far from a the desk but also far from... More 

Helpful?
Thank Elizabeth M
YourGenManager, General Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello Elizabeth M, Thank you very much for the 5 star review! When our guests use the word "very" twice to describe how nice our staff was, we know that we've done our jobs. I'm thrilled to hear that every employee you interacted with was friendly and helpful. I am glad that our front desk team was able to accommodate... More 

Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is right off of Texas 183 with easy access and exit. The hotel provides a restaurant and bar, but is very close to several other restaurants in the immediate area. There is a nice pool, fitness center, and numerous computers throughout the lobby. They have a shuttle service, but it is limited to approximately 5 miles, which presents... More 

Helpful?
Thank Tom J
YourGenManager, General Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello Tom J, Thank you for choosing to stay with us and for taking the time to write a review about your baseball weekend experience. Despite flying into Dallas Love Field, I hope that you were able to reach our hotel easily. I appreciate your compliments about our amenities including our onsite restaurant, pool, fitness center and business area. I'm... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I've had a very nice week here! The hotel staff has been very attentive to any problem. I am handicapped andy original room was farther than I could manage to walk. Xavier secured a room that was much easier for me to manage. Excellent service!!

Helpful?
Thank RIA D
YourGenManager, General Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello RIA D, Thank you for choosing to stay with us and for taking the time to leave a review about your stay. I'm incredibly happy to know that you have a very nice stay with us and that our staff has been very attentive and accommodating. I will make sure to share your compliments with Xavier for providing excellent... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We had a wonderful stay at this Holiday Inn which is convenient to get to anything from the Dallas to the Fort Worth side of the Metroplex. They offer a nice restaurant and bar in the hotel Bluebonnet Bistro 3 where you will have the best salad ever The Market and great chicken fried steak, excellent service by David! The... More 

Helpful?
Thank TomCandice E
YourGenManager, General Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello TomCandice E, 5 stars! Thank you for writing such a kind review about your stay with us. I'm thrilled to read that you enjoyed a nice meal from our on-site restaurant, B3 Bistro, and that our front desk provided you with excellent service! I will make sure to let David, Carmen and Kevin know how great of job they... More 

San Benito, Texas
1 review
1 of 5 stars Reviewed 3 weeks ago

I want to be clear that the staff IS friendly, but that's where the "good" part of this review ends. The hotel is stuffy, in some areas, it's warm and smells old and needs to be aired out, or perhaps the a/c filters need to be changed, STAT! Also, we learned that the breakfast is NOT complimentary AND the shuttle... More 

Helpful?
Thank idlemind8
YourGenManager, General Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello idlemind8, First, I want to thank you for taking the time to leave an honest review about you stay with us. I'm very disheartened to read the long list of things you found negative about your stay from the quality of the rooms to our amenities to the reliability of the front desk. It is a common misconception that... More 

Seattle, Washington, United States
Level Contributor
80 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had a large group in for a conference and this hotel didn't have the staff to handle it. The wait in the bar was very long just to order a drink and the rooms were not ready at check-in time. On the plus side, the pool area was very nice and enjoyable and my room was spacious and comfortable,... More 

Helpful?
Thank cougski
YourGenManager, General Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello cougski, Thank you for leaving an honest review about your group's stay with us. I'm sad to hear that we did not have the appropriate staffing available, but I appreciate you letting us know. I'm glad that the enjoyable pool and your spacious, comfortable room helped make up for the service you did not receive at the bar. Despite... More 

yakima, United States
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed August 5, 2016 via mobile

Came here for my cousin's wedding. Took 3 calls and 47 min of waiting to get the shuttle to show up. Was told to speak to a guy there named Xavier. Got there and Xavier just pushed us off to our room. Then later was told by Xavier that we never had checked in and was gonna give the room... More 

Helpful?
Thank Kenneth S
YourGenManager, General Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello Kenneth S, First, I would like to thank you for taking the time to leave an honest review about your experience so far at our hotel. It's disheartening to know that the start of your stay has been so disappointing that you were inspired to write about it before checking out. All of the issues you mentioned above have... More 

Columbia, Maryland
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 24, 2016

Over the past few years I have stayed here while visiting family and been satisfied with everything. This time, the person at the desk was extremely rude. I guess it's a new thing to offer a bottle water or points. I opted for the points of course, but won't be using them to come back to this Holiday Inn. One... More 

Helpful?
1 Thank Ange Y
YourGenManager, General Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello Ange Y, I'd like to thank you for taking the time to write an honest review about your stay at our Holiday Inn. I'm sad to read that your most recent stay did not meet the expectations you come to expect from our service. I will address the issues you encountered with my staff, including the front desk interaction... More 

Dar es Salaam, Tanzania
1 review
5 of 5 stars Reviewed July 15, 2016

The hotel was great. The Hotel management was so good to me and my son. they made us feel at home and attended to our every need. They simply exceeded my expectations. I was overwhelmed by their hospitality and excellent service around the clock. I had to visit the Optometrist and they made sure I got there in time and... More 

Helpful?
Thank griffithprima
YourGenManager, General Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello griffithprima, 5 stars! Thank you for taking the time to leave a kind review about your experience at our hotel! I'm proud to hear that we make you and your son feel at home and exceeded your expectations. We really do care about each of our guests, and it makes me smile to read that my staff helped you... More 

Seattle, Washington
Level Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed July 14, 2016

This is one of our airline layover hotels, so I've stayed here often. One of the problems we have noticed are the strong smells of the rooms. We think it may be mold, but may have to bring a tester to make sure. I know they have these on the market, we've used them before at some of our other... More 

Helpful?
1 Thank west5er
YourGenManager, General Manager at Holiday Inn Bedford DFW Airport Area West, responded to this review

Hello west5er, Thank you for taking the time to leave an honest review about your stay at our hotel. I'm very sad to read that you are concerned about the smell of our rooms, but I want to assure you that our housekeeping team works hard to make sure each room is clean and safe for guests. I understand your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Business Center with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
The new Holiday Inn Hotel Bedford DFW Airport Area is located five miles from DFW Airport and provides complimentary shuttle service from 6am - 10pm 7 days a week to and from DFW Airport. We also shuttle guests within a five mile radius from the hotel to the local restaurants, shopping and other attractions. We have a full service restaurant, Blue Bonnet Bistro, that currently serves chef prepared breakfast and dinner. Our Gusher's Bar and Patio serves appetizers and cocktails. The hotel is centrally located between Dallas and Ft. Worth, on TX 183/Airport Freeway, connecting the two cities. American Airlines Conference Center is less than 2 miles away from the hotel. All guestrooms have coffee makers, irons and ironing boards, hair dryers, alarm clock/radio and complimentary high speed wired and wireless Internet access and outdoor swimming pool. Meeting space totals over 5,000sq. ft. The hotel has health facilities on property, 24 hour fitness, as well as nearby. The Holiday Inn Hotel Bedford DFW Airport Area is convenient to local shopping malls and restaurants within 5 miles. Easy access to Irving, Grand Prairie, Hurst, Euless, Bedford, North Richland Hills, Colleyville, Wautauga, Richland Hills and Las Colinas. Local area attractions include: Grapevine Mills Outlet Mall, Cowboy Stadium, Texas Motor Speedway, Six Flags, Stockyards of Fort Worth, Bass Hall, Ameriquest Field, Bass Pro Shops Outdoor World, Lone Star Park (horse racing in Grand Prairie), the Fort Worth Zoo, American Airlines Center, the West End and Sundance Square. For the business traveler, we are close to American Airlines Training Center, General Motors Flight Safety, Simuflite, Bell Helicopter ADP and Harris Methodist/HEB Hospital. We look forward to welcoming you at the brand new Holiday Inn Hotel Bedford DFW Area. ... more   less 

Additional Information about Holiday Inn Bedford DFW Airport Area West

Address: 3005 Airport Fwy, Bedford, TX 76021-6011 (Formerly Bedford Plaza Hotel)
Location: United States > Texas > Bedford
Price Range: $109 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Bedford DFW Airport Area West 3*
Number of rooms: 243
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Also Known As:
Holiday Inn Bedford Dfw Airport West Hotel Bedford
Super 8 Bedford
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