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Comfort Suites

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123 Reviews from our TripAdvisor Community

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Showing 121: English reviews
texas
Reviewed September 26, 2015

Room spacious, clean, nice .... Staff attentive to my requests. Very nice breakfast room, but there was very little to choose from food wise.... Only a egg patty with matching sausage patty, cereal, a little fruit... Coffee, that's it.

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Helpful?
Thank carlshafen
janissaPilgreen, Manager at Comfort Suites, responded to this review

Thank you for taking time out of your day. We are pleased you had a good stay. The staff will be thrilled to hear the kind words you shared. We are in the middle of revamping our breakfast and adding new items. Thank you for sharing and we hope to see you soon.

Alvarado, Texas, United States
Reviewed August 5, 2015

I arrived in Bay City not expecting anything other than average. I was so pleasantly surprised with this hotel. The young lady at the front desk (Allison) was not just personable, but she even knew that I was there for a wedding! When I checked out, she asked me how the wedding went and was truly interested. The suite was...

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Helpful?
Thank Kathleen M
janissaPilgreen, Manager at Comfort Suites, responded to this review

Hello Kathleen, Thank you for your review! Allison is the perfect example of what we do best! She is an asset to the company. We are glad you noticed how customer should be. We hope you had a great time at the wedding and truly hope next time you are in town you will visit us again. Take care, Janissa...

Lubbock, Texas
Reviewed June 20, 2015

This hotel is a great place to stay! It is very and the staff is so helpful!!! It is a great value and I highly recommend it! It was a great place to stay while I was back home for a week and I will definitely stay there again!

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Helpful?
Thank Carla W
janissaPilgreen, General Manager at Comfort Suites, responded to this review

Hello Carla W, Thank you for the review! We value and love to hear the feedback form consumers. Comfort Suites is pleased you had such a good time while you were here and our staff is quite helpful. We hope to have you stay with us again in the near future. Take Care, Janissa Sims Manager

Amarillo, Texas
Reviewed May 19, 2015

I went on to trip advisor to see which hotel as good reviews as I would be coming in to Bay City to work. I read the reviews on Comfort Suites and they were dead on. From the moment I walked in and was greeted to the day to day conversations as I was coming and going was amazing. This...

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Helpful?
1Thank Arthur a
janissaPilgreen, Manager at Comfort Suites, responded to this review

Hello Arthur, Thank you for taking time out of your day to say such nice things about our hotel. We appreciate your kindness and it will serve as more training tools. We are pleased you had such a great stay and are sending others to stay with us. We do hope to see you again in the future whether on...

Tulsa, Oklahoma
Reviewed April 26, 2015

We needed a room and everything online was booked, so I called and talked to them in person, we had to be in town for my Mother-in-laws funeral, so it was important we were close to be able to take care of things. We got a condolence letter on our coffee table, I thought that was very sweet. We were...

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Helpful?
1Thank SatisfiedPatron
janissaPilgreen, Manager at Comfort Suites, responded to this review

Good Morning! Thank you for such kind words. We are very sorry for the loss of your Mother in law. It was a difficult time and we wanted to make your hotel experience as easy as possible. The rooms were designed for quality and comfort and we are pleased you agree. Since breakfast is the most important meal of the...

Texas
Reviewed April 15, 2015 via mobile

The bed was fabulous and the room is Huge!!! Lots of space, couch with full-sized coffee table, fridge, desk, very roomy! The breakfast area is spotless! And it is kept well stocked. I could have easily stayed several days in this hotel. The staff were wonderful.

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Helpful?
Thank MsSarah
janissaPilgreen, Manager at Comfort Suites, responded to this review

Hello Ms Sarah, Thank you for taking time out your day to review our hotel. It is always delightful to hear wonderful things. The breakfast does have quite a Variety of items to choose from. The rooms have plenty of room for work space or just to relax. Comfort prides itself on the cleanliness in your room as well as...

Navarre
Reviewed April 10, 2015 via mobile

Love this hotel! April was our 3rd visit here, total 10 nights. The manager is awesome! The rooms, cozy and spotless and big! The staff very friendly:) Enjoyed hot tub after work and great breakfast hot and ready next morning:) 💛

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Helpful?
1Thank Cindy T
janissaPilgreen, Manager at Comfort Suites, responded to this review

Hello Painter~ Thank you for taking a few minutes to say such pleasant things about our hotel and staff. We are thrilled you enjoyed your stay again, and would love to have you back again. Comfort Suites tries very hard every day to make each one of our guest feel special, from the housekeeping team,breakfast team, guest service and everyone...

Houston, Texas
Reviewed April 7, 2015 via mobile

I stayed here for one night. I was pleasantly suprised by how clean this hotel was. Staff was very friendly. The rooms are a familiar set up to other comfort suites. It's a non-smoking hotel which is wonderful. Beds were clean and comfortable. It had a fridge and a microwave. A great desk area for your computer. Lobby was clean...

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Helpful?
Thank Kyle F
janissaPilgreen, Manager at Comfort Suites, responded to this review

Hello Kyle F Thank you for taking time to review our hotel. Comfort Suites takes pride in making sure the rooms and lobby and all public areas are kept clean. The beds are branded for quality and comfort, glad you enjoyed them. Breakfast is a great way to get the day started and we are thrilled you noticed. We hope...

Homerville, Georgia
Reviewed March 21, 2015 via mobile

This hotel was the best I have stayed in a long time. The service was top notch. Thank you for a great month. They have a hot full breakfast. And complimentary food twice a week in the evening. This is in a good area of town by Walmart.

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Helpful?
Thank patriotcrane2
janissaPilgreen, General Manager at Comfort Suites, responded to this review

Hello Glen Porter, Thank you for reviewing our hotel. We do strive everyday to make each guest family an experience they will remember. Great customer service is not just our job, its who we are and what we do. It was a pleasure to have you say with us and we do hope to see you stay with us again...

Santa Fe, New Mexico
Reviewed February 24, 2015

I had a one night stay that was perfect EXCEPT for the guest who parked right at the enterence I would have used with his beer and smoking...the room,bed,price,location....all great? They listened when I said I wanted top floor and quiet

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Helpful?
1Thank Cashelg13
janissaPilgreen, Manager at Comfort Suites, responded to this review

Thank you for your review. This means a lot that we can take things the guest do not like, change it, and make for better experiences. Comfort Suites tries to make every stay a memorable one. Sometimes we fall short of this goal. I apologize for the individual that was smoking / drinking at the end of the outside doorway....

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Multilingual Staff
Official Description (provided by the hotel)
The Comfort Suites® hotel provides business and leisure travelers with inviting accommodations close to all the best this area of Texas offers. Local points of interest like the Bay City Civic Center and Galveston Island are just minutes from this Bay City, TX hotel. Guests of this Bay City, TX hotel can enjoy features like: * Free full breakfast * Free wireless high-speed Internet access * Outdoor pool * Exercise room. Corporate travelers staying at this Texas hotel can take advantage of additional amenities like the on-site meeting room, and access to copy and fax service. ... more   less 

Additional Information about Comfort Suites

Address: 5100 7th St, Bay City, TX 77414-8709
Location: United States > Texas > Texas Gulf Coast > Bay City
Price Range: $100 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 68
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Questions & Answers

Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't go there, bad customer service, both GM and owner!”
surup2015, 2 weeks ago | Read review
“Roadside room was noisy, get one on the back of the hotel.”
749BillM749, Jan 17, 2017 | Read review
“Seems the lower level works best”
Rose6Ranch, Aug 26, 2016 | Read review
“First floor rooms have sidewalks right by the bedroom windows.”
pamme42, Jul 25, 2016 | Read review
“All rooms are nice. They are Suites”
angelkisses40, Apr 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question