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Hospitality House

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Hospitality House
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60 Reviews from our TripAdvisor Community

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Showing 60: English reviews
Reviewed October 8, 2016

We arrived around 4pm and checked in. We were given a room in the block at the back of the motel. The room was good, it was a decent size, plenty of natural light and very quiet. Everything appeared to be very clean - yes, the motel and the rooms are starting to look a little tired in places but...

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Helpful?
Thank Copsrule
HospitalityHouse, Manager at Hospitality House, responded to this review

Thank you for your kind review. Thank you for choosing to stay with us! Yes, we appreciate we have some wonderful breakfast hostesses, and it's good to hear how please people are with them. Thanks!

Grand Rapids, Michigan
Reviewed July 24, 2016 via mobile

Stayed at the Hospitality House for the past four years and must say the quality has slowly deteriorated over the years. Rooms should be refreshed as the decor, amenities are out dated. Also the room (119) had dark mold or mildew on the ceiling near the air conditioner register. Place used to be very nice, but now looks and feels...

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Helpful?
Thank Lemon W
HospitalityHouse, Manager at Hospitality House, responded to this review

Thank you for you recent stay with us! I'm sorry you had a bad experience with us for this last stay. Yes, we are an older motel, and being locally and independently owned, it is sometimes a struggle to keep up with newer motels, but we try! We are happy to report that we get very high marks on providing...

Reviewed May 11, 2016 via mobile

There were bugs all over my room I stayed there last night. I called the front desk at 11:30 pm and told him there were bugs all over the furniture in my room. The clerk was very polite, courteous, and helpful. We looked at two other rooms and they also had bugs all over the room. I was ready to...

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Helpful?
1Thank Bridget S
HospitalityHouse, Manager at Hospitality House, responded to this review

Yes, I remember speaking with you. I am sorry if you did not consider myself to be polite and helpful. I apologize if I came across as being unwilling to help or taking time to meet your needs. I will remind you that these were tiny, tiny bugs about the size of two dots on a page. They are called...

Reviewed April 18, 2016 via mobile

The beds are hard as a rock. The TV is literally 20 years old, fridge doesn't stay cold. They try to trick you by saying they have a hot tub but it's more like a warm tub with weak jets. The breakfast is not anything to write home about. The list goes on. Not recommended to anyone.

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Helpful?
Thank Zachary H
HospitalityHouse, Manager at Hospitality House, responded to this review

Sorry, we apparently did something to upset you. While I appreciate your candor in your review, I wish we could have known at the time to see what we could have done to alleviate your concerns. It is funny that while all our beds are identical, I often have people complain our beds are too soft, so I don't know...

Oxford, Mississippi
Reviewed April 2, 2016

My three granddaughters & I stayed here last week on our visit to the Discovery Center, which you can almost see from this hotel, so the location is great! Very friendly & welcoming staff. Though the furnishings are a little outdated, the room was very clean & equipped with a microwave & fridge. The complimentary breakfast was everything you would...

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Helpful?
Thank barbaramcintosh
HospitalityHouse, Manager at Hospitality House, responded to this review

Thank you for your review and kind words. Our goal is to provide exactly what you described. We are glad that so many visitors to the DPA are able to stay at our facility and that we can help make their visit enjoyable.

Reviewed March 3, 2016

We traveled with our grandchildren for the rodeo at UT Martin. All of the hotels were sold out in Martin so I looked to Trip Advisor for help. The reviews for this hotel were good so we gave them a try. This property far exceeded any expectation I had. Clean, Clean, Clean!!! The room had everything you would need. We...

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Helpful?
1Thank Brett H
HospitalityHouse, Manager at Hospitality House, responded to this review

I am glad to know that our staff and facility were able to exceed your expectations! I will pass this review on to our staff, which I know will be an encouragement to them in their work. Our goal is to be able to provide exactly what you described, and although I know we don't meet everyone's expectations, we are...

Brentwood, Tennessee
Reviewed December 25, 2015

I stay a few nights here every winter, during duck hunting season. It's a "dated", older hotel, but, it is very clean. Like any other family run business, like I believe this hotel is, you can't update everything all at once. That make the best with what they have and do the best with what they can immediately control, which...

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Thank ScottNBrentwood
Jackson, TN
Reviewed October 21, 2015

I stayed on a Saturday night. I was in the area for an event. I arrived late that night after informing them I would be a late check in. I checked in with no problem and went straight to my room. I found the room clean and comfortable. It's wasn't the Ritz but I wasn't paying the Ritz price either....

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Thank woodwerkman
Reviewed August 11, 2015 via mobile

Only stay here if it's you last option. The beds and pillows are hard as a rock and the entire hotel is like it's stuck in the 80's. The recliners just about fall apart you and the TVs are old tube style. Needs a serious updating. Only plus is that there's plenty of places to eat close by.

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Helpful?
Thank Lsutgrs
HospitalityHouse, Manager at Hospitality House, responded to this review

Thank you for your comments, and I'm sorry we did not meet your expectations. Yes, we are just a locally-owned property, but we try hard to give our guests a very clean and comfortable room, while trying to keep our costs reasonable. Sorry, we do not have flat-screen TV's yet, and we are updating our recliners (which most motels do...

Corinth, Mississippi
Reviewed August 2, 2015

The ONLY reason I booked this hotel was becasue the website said the checkout time was 12 noon (we were in town for a 3 pm funeral and I thought this would keep us from having to kill an extra hour)......for starters, my girlfriend arrived earlier than I, they would only let her check into one of two rooms. When...

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Helpful?
1Thank JimMc83
HospitalityHouse, Manager at Hospitality House, responded to this review

Thank you for your stay, and sorry for the death in your family. Yes, I checked the website, and it does mistakenly say check out is 12:00. Thank you for bringing this to our attention: I will get that changed soon. We do offer later checkouts, often without any penalty, if we are able. All you have to do is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Hospitality House

Address: 1221 W Reelfoot Ave, Union City, TN 38261-5503
Location: United States > Tennessee > Union City
Number of rooms: 73
Also Known As:
Hospitality House Hotel Union City
Hospitality Hotel Union City
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Questions & Answers

Here's what travelers have asked, with answers from Hospitality House staff and other travelers.
2 questions
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Questions? Get answers from Hospitality House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room at the back”
 of 5 bubbles Copsrule, Oct 8, 2016 | Read review
“We had a non-smoking room on the lower level on the backside of the building away from the road, it was very quiet. No road noise at all.”
 of 5 bubbles loralee58, Jun 13, 2015 | Read review
“Our room was quiet except for very loud traffic. We were on the highway parking lot side.”
 of 5 bubbles 2HappyTasters, Mar 26, 2015 | Read review
“Only tip I have is that they have one full suite on the property so if you need a suite, call early.”
 of 5 bubbles carolannb476, Aug 11, 2014 | Read review
“Rooms in the back of the property were quiet and away from the traffic entering and leaving the hotel.”
  • Room
 of 5 bubbles cruisetmc, Jul 25, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question