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Quality Inn Union City

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Quality Inn Union City
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242 Reviews from our TripAdvisor Community

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Showing 242: English reviews
Reviewed 3 weeks ago

If you want 5-star accomodations, look elsewhere. However, if you are in town and just need a place to stay that is quiet and comfortable, try this Quality Inn. We stayed two nights, and enjoyed the breakfast each morning. I was really impressed with the size of the room. The ceilings are very high, which makes it seem like the...

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Helpful?
Thank Jonathan T
FrontDesk_GM, General Manager at Quality Inn Union City, responded to this review

Dear Jonathan - Although we are not a 5-star resort, we appreciate your 5-star review and we are very glad to hear that we were able to provide a superior level of service and accommodations at a great value for your two night stay. It is great to hear that you found your room to be comfortable and that you...

Hendersonville
Reviewed 3 weeks ago via mobile

Don't know that there are a lot of hotel choices in Union City but this Quality Inn is well appointed. It is a motel type with doors facing outside. Room is very comfortable and spacious. Fridge, microwave, coffee maker and a desk to work from. Breakfast is complementary and was good. We have a basketball team here and they were...

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Helpful?
Thank Robert C
FrontDesk_GM, General Manager at Quality Inn Union City, responded to this review

Dear Robert - On behalf of our team, we would like to thank you and your team for the kind words and positive review. We are happy to know that we were able to provide everyone enough food for breakfast to hopefully have a winning day. We are also glad to know that our comfortable rooms and in-room amenities made...

Memphis, Tennessee
Reviewed 4 weeks ago

The staff here could give lessons to everyone else about customer service and how to do it right. Their hospitality wasn't fake or insincere, it was genuine and gracious. Ms. Lynda makes you feel welcome and takes every opportunity to make sure that you are fed in the morning. The front desk was most helpful when I thought I lost...

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Helpful?
Thank Ivanagohome
FrontDesk_GM, General Manager at Quality Inn Union City, responded to this review

It is pleasing to hear that you felt well cared for throughout your stay with us. Our team strives to accommodate our guests in every way possible and they will appreciate your recognition of their dedicated service. We are thrilled you also enjoyed the complimentary breakfast and comfortable room. We are already looking forward to your return and will continue...

Nashville, Tennessee
Reviewed 5 weeks ago

Great rooms! Great staff and terrific breakfast. All the staff was extremely helpful during my stay. Thank you to Ms. Lynda for the great breakfasts and thank you to all the staff for being so nice. Don't miss this hotel if you are in the area.

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Helpful?
1Thank 100,320
FrontDesk_GM, General Manager at Quality Inn Union City, responded to this review

It was a pleasure hosting you during your recent visit to the area! Your praising comments are extremely appreciated. Mr. Lynda will be happy to know her kindness and excellent level of service did not go unnoticed. Thank you for sharing your wonderful review and for choosing Quality Inn Union City. We will continue to provide the same level of...

Bowling Green, Kentucky
Reviewed December 11, 2016 via mobile

We stayed here visiting for a funeral . I paid through Priceline and got a great deal. Just FYI they don't tell you but there's a funeral rate. My rate was cheaper due to Priceline though. The staff very friendly . Desk clerk and food workers. The room very nice. The bathroom outdated needed work. The rooms go from hot...

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Helpful?
Thank Kitha L
FrontDesk_GM, General Manager at Quality Inn Union City, responded to this review

Kitha, We appreciate you taking a moment of your valuable time to provide us with your feedback. We are sorry for the circumstances that brought you here and hope you accept our condolences. Your kind words in regards to our friendly team will be passed along to ensure they receive your encouraging recognition. While we are pleased to know we...

Memphis, Tennessee, United States
Reviewed November 27, 2016

I will start with the only two complaints I really had with my stay and really not much of a complaint. One there were no local channels on tv ( but plenty other channels much more than other hotels). Two the free wi fi was very weak and slow in our room connecting and disconnecting. Now for the Good. I...

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Helpful?
Thank Clayton AndStef... W
FrontDesk_GM, General Manager at Quality Inn Union City, responded to this review

Clayton - We consider it an honor to hear we were able to impress you during your stay! Thank you for trusting Quality Inn Union City to deliver the accommodations you expected and deserved. We are happy to hear you received excellent service throughout your stay and we will be sure to pass along your compliments to our staff. Your...

Houston, Texas
Reviewed October 28, 2016

First of all, I will suggest that this hotel is surely one of the top in this chain, whereas it exceeded my expectations! From the over-the-top breakfast to one of the most comfortable king-size bed I've ever slept in at any hotel. Second, the staff are quality people, they sincerely seem to care about their hotel meeting your needs. Many...

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Thank Jesse R
Reviewed October 21, 2016 via mobile

This hotel was very nice. Employees were very nice. The bed was very comfortable. Breakfast was excellent with great service. Will definitely stay here again. It was a good location for visiting Discovery Park of America.

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Thank Bonnie J
Reviewed October 20, 2016 via mobile

Comfortable room, customer service is very good, our only concern is that room doors open to the outside. We prefer rooms inside a building. Rooms are clean, beds are pillow top and comfortable. Thank you.

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Thank GaryBonnie1987
Fredericktown
Reviewed October 14, 2016

Booked this hotel thru Booking.com. My confirmation said it had disability access which it did not. Yolanda and Zach quickly gave us a different room and went out of their way to make sure all of our needs were met. The room was great and the bed very comfortable. In the morning Linda, the breakfast lady was super sweet and...

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Thank Carolyn C
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Quality Inn Union City

Address: 2201 W Reelfoot Ave, Union City, TN 38261-5546 (Formerly Hampton Inn Union City)
Location: United States > Tennessee > Union City
Price Range: $89 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Union City 2.5*
Number of rooms: 85
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Choice Hotels and Priceline so you can book your Quality Inn Union City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Union City Hotel Union City
Union City Hampton Inn
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Questions & Answers

Here's what travelers have asked, with answers from Quality Inn Union City staff and other travelers.
3 questions
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Questions? Get answers from Quality Inn Union City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Good for large meetings”
 of 5 bubbles 357dtaylor, Sep 22, 2016 | Read review
“All rooms are exterior rooms. Some face face the pool while the others face the parking spots.”
 of 5 bubbles GlennR336, Sep 7, 2016 | Read review
“Ask to look at the room before you take it”
 of 5 bubbles williamo419, Jun 14, 2016 | Read review
“we stayed in room 114. it was nice and quiet, but i think when summer come, it will be loud because it is right by the pool.”
 of 5 bubbles aeropindula, Mar 14, 2016 | Read review
“The hotel had an elevator. It was closer to our room by taking the stairs.”
 of 5 bubbles ahenry1908, Oct 14, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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