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Tremont Lodge and Resort

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7726 E Lamar Alexander Pkwy, Townsend, TN 37882-4039
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Traveler (115)
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Room & Suite (251)

About

#9 of 10 hotels in Townsend
Location
Cleanliness
Service
Value
GreenLeaders Platinum level
A new resort experience awakens on the peaceful side of the Smokies named Tremont Lodge & Resort. Open and accepting reservations, we are focused on providing each guest with a finely appointed room and the utmost care and service. Tremont Lodge & Resort is a unique 10 acre property with 132 hotel rooms, comprised of standard rooms as well as one and two bedroom suites. A total renovation is underway, with attention to every detail to make our guests welcome and comfortable. Each Deluxe room and suite boast furnishings, carpeting, fixtures, flat screen televisions, a Keurig coffeemaker, fine linens, bedding and much more! Standard rooms, which have not yet been remodeled. Book your Group - as small as 10 for a Family Reunion or as large as 500 for a Convention or Wedding! The property encompasses a Grand Lodge for events, featuring the original bar from the 1892 Chicago World's Fair. Our Meeting Facilities are equipped with state of the art audio/visual capability, as well as the high
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Vending machine
Hiking
Children Activities (Kid / Family Friendly)
Kids pool
Pets Allowed ( Dog / Pet Friendly )
Wifi
Indoor pool
Outdoor pool
Heated pool
Kids' outdoor play equipment
Conference facilities
Banquet room
Meeting rooms
BBQ facilities
Outdoor fireplace
Outdoor furniture
Picnic area
Sun loungers / beach chairs
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Room features
Housekeeping
Private balcony
Flatscreen TV
Room types
Bridal suite
Good to know
HOTEL CLASS
HOTEL STYLE
Family
255Reviews11Q+A62Room tips
Traveler rating
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Pelicanman wrote a review Oct 17
Marietta47 contributions30 helpful votes
Dated, tired room. Room smelled, we aired it out by leaving all doors open which helped. Outlets for charging phones not easy to find, no phone in room, don't know what service they use for tv but couldn't find cbs to watch a football game. Drop tile ceiling tiles were discolored. But not a lot of choices in Townsend.
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Date of stay: October 2021Trip type: Traveled as a couple
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Allison J wrote a review Aug 2021
2 contributions2 helpful votes
They don't clean the rooms till after you leave, trash, replace toiletries, towels, nothing. Getting towels, was hit and miss. AC did not work, they fixed it, didn't make it a day. Heat at 9PM was 88, but hey, no AC. On the day before we were to leave they offered another room upstairs but no pets. We had pets so I guess we were supposed to just leave them in the car. Oh and my Mom, 82 can't go upstairs but hey, just leave her in the car too. TV did not work in one room Toilet rocked everytime you sat on it. OH and it was stopped up on day one and they unplugged it but didn't clean it. I had to do that. And take out the trash. We were told no smoking on porch or property. Found cigarette butts on patio and employees smoked all around us. Customer service is a joke. Stay in a tent but not here.
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Date of stay: August 2021
Cleanliness
Service
Sleep Quality
Room Tip: Anyplace but here.
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1 Helpful vote
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sheri wrote a review Aug 2021
8 contributions7 helpful votes
we booked for a 10 night stay. when we checked in the tub was full of brown soap scum, the toilet had a yellow slime in the bowl and dribbles down the front, there was a brown liquid spill on the bathroom floor i hope it was coffee, there was coffee and sugar all over the counter, the tile floor was covered in sugar and more coffee spills, the carpet had crumbs everywhere. the micro and fridge had hand-prints on them. we had to wait til 5: 15 to check in so " housekeeping could mop and give us clean towels". not mopped but we got clean towels. I had to clean the room when we arrived because we called the office 3 times with no answer and the office was closed at 5pm. after 2 days stay we left a note asking if we could please have the carpet vacuumed? You do not get the room cleaned during your stay. you have to fill out a request card for clean towels, and toilet paper or coffee supplies daily. they will not enter your room. they ask you to put your towels and garbage outside your door and then your requested items will be put just inside your door. on the last day of our trip we woke up to 1000s of ants all over the counter. we went to the office to request a room change... at first she told us she was booked and didnt think there was a room available... I replied firmly that i was not staying in a room with that many ants... they gave us an upgraded room however it was just as dirty as the last room was when we got there...i did not clean it i was not going to clean all their rooms for them. the room was cleaner when we left after 9 days then when we arrived. I just closed my eyes and took a shower in the am right before we checked out. they did refund one night of our stay. I will not stay there again, nor will i recommend it to anyone... one last thing...we wanted to use the outdoor pool but it was murky and had lots of green algae on the walls...we looked at it the next couple times we went by...still green ,,,one other patron saw us and said the pool guy was there that day (Wednesday) and the pump isn't circulating. he said the ph and chlorine were good. i replied i am not going in a green pool..when we mentioned it to the office when we changed rooms 4 days later she said the pump stopped working this morning (Sunday) and she put a sign up.
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Date of stay: July 2021
Rooms
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2 Helpful votes
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Tara S wrote a review Jul 2021
1 contribution
For a quick mountain getaway, I booked a two-queen bed room for me and my spouse five days before arrival July 23. We already knew the property was aged but beautifully landscaped and rather quiet. We did not expect such a cramped room in the 8000's room number with a musty odor as we did, however. The odor actually followed us home through our worn clothing and rested in our CPAP tubing as well. We reported the odor but were not offered a different room...seems the property was "booked." This all the while the rooms above us one floor were untouched, and several balcony rooms were unused across the property where folks were staying. We likely won't return here for the price of $182 a night including taxes. Also note that there are few places to eat in Townsend, and the town rolls up the sidewalks at nine p.m. Cell service is very limited as well.
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Date of stay: July 2021
Rooms
Service
Sleep Quality
Room Tip: Air conditioner ran all night to cool the room. Noisy.
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travelbug102376 wrote a review Jun 2021
Versailles, Kentucky54 contributions14 helpful votes
The grounds are beautiful, there was unfortunately a lot of trash everywhere, not sure if it was blown in or not. The staff was great!! The rooms could use a lot of repairs, but seemed clean when we came in.This is our second stay here and it hasnt changed much in the few years in between. I would recommend it if with animals or children.
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Date of stay: June 2021Trip type: Traveled with family
Room Tip: The place runs pretty smoothly.
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PRICE RANGE
$89 - $182 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
valley view hotel townsend
FORMERLY KNOWN AS
Valley View Lodge
LOCATION
United StatesTennesseeTownsend
NUMBER OF ROOMS
132
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Frequently Asked Questions about Tremont Lodge and Resort
Which popular attractions are close to Tremont Lodge and Resort?
Nearby attractions include Cades Cove Gallery (0.4 miles), The Little River Railroad and Lumber Company Museum (0.09 miles), and Dark Island Swinging Bridge (0.3 miles).
What are some of the property amenities at Tremont Lodge and Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and free parking.
What food & drink options are available at Tremont Lodge and Resort?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Tremont Lodge and Resort?
Yes, free parking is available to guests.
What are some restaurants close to Tremont Lodge and Resort?
Conveniently located restaurants include Trailhead Steak & Trout House, Black Bear Cafe, and Smokin Joes.
Are there opportunities to exercise at Tremont Lodge and Resort?
Yes, guests have access to an indoor pool during their stay.
Is Tremont Lodge and Resort located near the city center?
Yes, it is 0.1 miles away from the center of Townsend.
Are pets allowed at Tremont Lodge and Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Tremont Lodge and Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Tremont Lodge and Resort?
Many travelers enjoy visiting Little Greenbrier School (6.4 miles) and Walker Sisters Place (7.0 miles).
Does Tremont Lodge and Resort have any great views?
Yes, guests often enjoy the mountain view available here.