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Highland Manor Inn & Conference Center

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7766 E Lamar Alexander Pkwy, PO Box 242, Townsend, TN 37882
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242 Reviews from our TripAdvisor Community

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There are newer reviews for Highland Manor Inn & Conference Center
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Showing 240: English reviews
Hamilton, Ohio
2 reviews
5 of 5 stars Reviewed June 15, 2016

This Hotel is family run and very clean and comfortable. The staff were very friendly and the grounds were well manicured. The mountain view rooms have a balcony that were an added bonus. The beds were clean and very comfortable. The rooms were updated and very clean.

Helpful?
Thank straushaus
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for your review of the Highland Manor Inn, in Townsend, TN. My husband and I built the Inn in 1982 and have operated it ever since. We enjoy providing a clean and pleasant place for visitors to the 'Peaceful Side of the Smokies' to enjoy. We plan to continue our operation for as many years as the Lord... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 14, 2016

The room was spacious and clean. Nicely landscaped with cute gardens. Staff was very friendly. They had the bible out and open on the desk which I thought was nice. Pool was ok. Clean just outdated. Could use a little updating but definitely not a deal breaker. WiFi & cell service was spotty at times but you're in the mountains... More 

Helpful?
Thank Tiffany F
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for your review of the Highland Manor Inn. We appreciate your comments. I do tell my housekeepers that I like the Bible out on the desk and they can open it to any verse, which ever one they like the best. God has been good to provide us the land and the ability to build the Inn and... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed June 14, 2016

I truly believe words can not be expressed in how much I really appreciated and enjoyed the Highland Manor Inn and its staff. If you want great customer service this is the place to stay !!! Our room was big and the 2 queen beds were oh so comfortable, the updates had a nice feel to it. My family and... More 

Helpful?
Thank Stacy F
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for your review of the Highland Manor Inn. It is our pleasure to have you as our guests. We enjoyed having all the scooters here for the Smoky Mountain Crawl and look forward to seeing you next year as well. God Bless and take care, be careful riding those bikes! More 

San Diego, CA
Level Contributor
45 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed June 13, 2016

If you're looking for a quieter and less congested alternative to Gatlinburg and Pigeon Forge to visit the Great Smokey Mountains National Park, then Townsend is the perfect location and Highland Manor Inn is the place to stay! It is the closest accommodations to much heralded Cade's Cove and offers comfortable and spacious rooms with air conditioning.They do offer a... More 

Helpful?
Thank SoCalWanderer
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for your review of the Highland Manor Inn. We have for years boasted that Townsend is "the peaceful side of the Smokies!" It is still true. Being just a couple of miles from the Western entrance to the Smokies National Park, the benefit of being so close to Cades Cove is huge. The next time you come be... More 

Rock Hill, South Carolina
1 review
5 of 5 stars Reviewed June 10, 2016

this place is a good Christian place for your family. always friendly and loveable to you and your family. We have been coming here for at least 15 years and love every minute of it. Hate to leave. God bless the owner Sandy and Don and staff. Thanks again for a awesome time. Love you all. Pat and Phyllis Gaston... More 

Helpful?
Thank deerhunter18
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for your review of the Highland Manor Inn and your kind words. Believing in the Lord Jesus, Don and I know God has blessed us and made possible that we can have the business we are in. For us to turn around and provide a clean, safe place for folks to come and relax and spend time with... More 

1 review
5 of 5 stars Reviewed June 8, 2016 via mobile

Celebrating our 10 year anniversary with my husband and our 5 kids. Went to Cade's Cove and Great Smokey National Park this week loved it all. Love coming back to warm fresh towels waiting after a long day and before heading to the pool. The kids loved the kiddie pool and the pool floaties. This has been our anniversary spot... More 

Helpful?
Thank Rebecca G
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for writing a review of the Highland Manor Inn. My husband and I appreciate that you spend your anniversary celebrations with us, and that you bring the whole family. I will pass your kind words on to my staff. We look forward to seeing you next year. More 

1 review
5 of 5 stars Reviewed June 2, 2016

Every Spring we teach a photo workshop in the Smokies and I always stay at the Highland Manor Inn. The staff is wonderful and the accommodation are reasonably priced and very clean! I always have my students stay here!

Helpful?
Thank Ed H
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Springtime is a wonderful time to be in the Smokies. Come to think of it, anytime is a good time to be here, in the Smokies! Thank you for writing a review for the Highland Manor Inn. We are always happy to have photographers stay with us, and will continue to provide you and your group excellent service and a... More 

Sweetwater, Tennessee
2 reviews
5 of 5 stars Reviewed May 30, 2016 via mobile

Very clean relaxing atmosphere. Needed a weekend of quiet rest. This place is perfect. The muffins are amazing and the staff is very friendly and courteous. This is my go to place from now on when I'm in the area. The view of the mountains from the private balcony was beautiful. The grounds are very well kept and gorgeous. They... More 

Helpful?
Thank tmorrow_00
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for your review of the Highland Manor Inn. My husband and I have been working hard for 34 years to create and maintain a comfortable, affordable, and enjoyable place for folks to come to. We are glad you had a good time. It is our desire to continue providing quality lodging for as long as God allows us... More 

Soddy Daisy, Tennessee
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 21, 2016 via mobile

Rooms are clean but could use a good upgrade in carpets and furnishings. Breakfast does not start till at 8 am. Served in lobby and very little space. One morning no one was in office to unlock for breakfast.

Helpful?
Thank Bullmoose9009
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for your review of the Highland Manor Inn. We do appreciate when folks comment about their stay with us. I am glad that you noticed how clean the rooms are ( I will pass that on to my Housekeeping Staff) and that we need to upgrade. We are in the process of selecting new fabrics, carpets, and TV's... More 

Tennessee
Level Contributor
5 reviews
5 of 5 stars Reviewed May 16, 2016

This was my second stay at Highland Manor Inn. Very clean with thicker towels than some places. Friendly office staff. My only negative comments would be that the bathtub was a little slippery and large pieces of furniture had to be rearranged to make use of the connecting doors.

Helpful?
Thank Photogirl2008
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for your review of the Highland Manor Inn. We are always pleased when folks tell us, and others, about their stay. Tub strips are used for safe footing in the bottom of our tubs. I will check to be sure all strips are placed correctly in each tub. Thanks for the heads up. We are working on the... More 

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Relax and feel at home while you're on vacation. The Highland Manor Inn was established in 1982 by Don and Sandy. They have provided fantastic, family lodging with a country-inn atmosphere for 30 years and counting. The peaceful, quiet hilltop setting is like no other. The Inn offers comfortable, exceptionally clean and well maintained rooms. Beautiful views. Refrigerators and microwaves are included in the amenities provided. Outdoor pool and kiddie pool. Playground. Firepit. Free Breakfast. Located in Townsend, TN. The Western Entrance to the Great Smoky Mountains National Park. Near Cades Cove. Access the Townsend Greenway Trail right from the Inn for a wonderful bicycling experience. Hiking, fishing, golf just minutes away. Relax and feel at home while you're on vacation. The Highland Manor Inn was established in 1982 by Don and Sandy. They have provided fantastic, family lodging with a country-inn atmosphere for 30 years and counting. The peaceful, quiet hilltop setting is like no other. The Inn offers comfortable, exceptionally clean and well maintained rooms. Beautiful views. Refrigerators and microwaves are included in the amenities provided. Outdoor pool and kiddie pool. Playground. Firepit. Free Breakfast. Located in Townsend, TN. The Western Entrance to the Great Smoky Mountains National Park. Near Cades Cove. Access the Townsend Greenway Trail right from the Inn for a wonderful bicycling experience. Hiking, fishing, golf just minutes away. ... more   less 

Additional Information about Highland Manor Inn & Conference Center

Address: 7766 E Lamar Alexander Pkwy, PO Box 242, Townsend, TN 37882
Location: United States > Tennessee > Townsend
Price Range: $113 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Highland Manor Inn & Conference Center 2*
Number of rooms: 49
Reservation Options:
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Also Known As:
Highland Manor Hotel Townsend
Highland Manor Inn And Conference Center
Highland Manor Motel
Hotel Style:
#3 Romantic Hotel in Townsend
#6 Family Hotel in Townsend
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