We had a difficult time finding a room in Townsend but luckily we stumbled onto Highland Manor Inn. The front staff was very friendly and was very helpful when asked for good dining options around town when we arrived late in the evening. We were pleasantly surprised to have a refrigerator and microwave in the room for our snacks and... More 

I arrived late and the office was very accommodating for a late check-in. The room was clean and comfortable. It was a little dated- kinda reminded me of a 90s Jersey Shore motel, but nonetheless...it was clean and worked very well for me! Mini fridge worked great for me. I would stay again. I missed breakfast because I slept in,... More 

This is our second stay at this hotel and both times have been very pleasant. The Inn has a great staff and both times the rooms have been very clean. The location is perfect for spending time in the park and the price is very affordable.

We stayed in Townsend to spend time in the Smokey Mountain National Park. We just wanted a basic place to stay at a decent price. We booked Highland Manor for the view. I get up a couple of hours before my husband and I need a place to sit and read. This room had a balcony with a view that... More 

My family and I stayed here for the weekend while we were visiting Gatlinburg and I was extremely satisfied with the service and quality of the hotel. Our room had a nice view of the mountains and the visit includes a complementary breakfast each morning. I would come back every time we are visiting the area!

Planned on staying two nights and extended for a third night. Highland Manor Inn is clean with a hospitable staff. Townsend is just the way I remembered it from over 20 years ago. Had a great breakfast on the creek and a nice steak dinner just about a block away. Some minor changes but it's still what I always called... More 

At first sight, my teenaged daughters were charmed. They called it "cute"--high praise, indeed. They loved the pool and diving board, the charming play/swing set in a small yard, and the overall atmosphere. The two-queen bed room looked clean and serviceable. It had a fridge, microwave, and a flat screen TV, but strangely, no coffee maker. You had to wait... More 

Hotel and grounds are very quiet and clean. Nice outdoor pool (3-8 ft deep) and play ground (swings, slide, fort) - our 5-year-old loved these! Wifi worked in part of the room and seemed a bit slow (our last night it extended further into the room and seemed to be working better). Nice view of the Smokies from our balcony.... More 

Decided at the last minute to get a way for the night, saw the review for this hotel and decided to give it a try, was very glad we did. Sandy was so pleasant to work with in scheduling our overnight adventure. The hotel was clean and the bed was comfortable.