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Highland Manor Inn & Conference Center

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7766 E Lamar Alexander Pkwy, Townsend, TN 37882-4039
E-mail hotel
Lowest prices for your stay
Booking.com
$140
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Free cancellation until 07/07/22
Expedia.com
$130
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Free cancellation until 07/07/22
Hotels.com
$130
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Free cancellation until 07/07/22
Travelocity$130
Priceline$140
Trip.com$143
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Traveler (75)
Room & Suite (24)
Videos (7)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 05/17/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Highland Manor Inn & Conference Center
Updated 05/17/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 10 hotels in Townsend
Location
4.8
Cleanliness
4.7
Service
4.7
Value
4.5
Travelers' Choice
Relax and feel at home while you're on vacation. The Highland Manor Inn was established in 1982 by Don and Sandy. They have provided fantastic, family lodging with a country-inn atmosphere for 30 years and counting. The peaceful, quiet hilltop setting is like no other. The Inn offers comfortable, exceptionally clean and well maintained rooms. Beautiful views. Refrigerators and microwaves are included in the amenities provided. Outdoor pool and kiddie pool. Playground. Firepit. Free Breakfast. Located in Townsend, TN. The Western Entrance to the Great Smoky Mountains National Park. Near Cades Cove. Access the Townsend Greenway Trail right from the Inn for a wonderful bicycling experience. Hiking, fishing, golf just minutes away. Relax and feel at home while you're on vacation. The Highland Manor Inn was established in 1982 by Don and Sandy. They have provided fantastic, family lodging with a country-inn atmosphere for 30 years and counting. The peaceful, quiet hilltop setting is like no other. The Inn offers comfortable, exceptionally clean and well maintained rooms. Beautiful views. Refrigerators and microwaves are included in the amenities provided. Outdoor pool and kiddie pool. Playground. Firepit. Free Breakfast. Located in Townsend, TN. The Western Entrance to the Great Smoky Mountains National Park. Near Cades Cove. Access the Townsend Greenway Trail right from the Inn for a wonderful bicycling experience. Hiking, fishing, golf just minutes away.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Horseback riding
Fishing
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Wifi
Pool / beach towels
Outdoor pool
Fence around pool
Vending machine
Meeting rooms
BBQ facilities
Non-smoking hotel
Outdoor furniture
Picnic area
Express check-in / check-out
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Microwave
Refrigerator
Bath / shower
Complimentary toiletries
Private balcony
Seating area
Telephone
Clothes rack
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Family
Languages Spoken
English
414Reviews9Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Mom_Dad Here wrote a review Jun 2022
1 contribution
We chose this hotel because of the beautiful and serene setting, and the fact that it is only a 16 mile scenic drive to Pigeon Forge. My husband and I drive to Pigeon Forge, enjoy the activities we like, and then leave that madhouse to return to peace and quiet. The owner is a lovely lady who cares that her customers are satisfied with the accomodations. And, also, very, very importantly, it is immaculately clean. the continental breakfast is very adequate as well, saving us from exorbitant prices in the restaurants. Any time we need a place to stay in the area, we will stay there.
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Date of stay: June 2022
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Response from Sandy Headrick, Owner at Highland Manor Inn & Conference Center
Responded 6 days ago
Thank you for writing a review of your stay at the Highland Manor Inn and for your comments. We look forward to seeing you again one day.
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Rebecca B wrote a review Oct 2021
Paris, Tennessee4 contributions1 helpful vote
Hotel's Favorite
My husband and I spent 3 nights at this quiet little motel. It was exactly what we were looking for in a place to stay where we could access the Smokey Mtn National Park quickly and easily while avoiding all of the Gatlinburg traffic. This little motel was simple and dated, but our room was absolutely spotless and the king size bed was super comfy. The staff was friendly and very helpful. The free continental breakfast was the typical cereal, muffins, coffee, and juice. It was not fancy, but it was clean and comfortable, and that was exactly what we needed. We will definitely stay here again when we return to the mountains!
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Date of stay: October 2021Trip type: Traveled as a couple
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Response from Sandy Headrick, Owner at Highland Manor Inn & Conference Center
Responded Oct 22, 2021
Thank you for writing a review of your stay at the Highland Manor Inn. We are hearing more and more from folks who come to Townsend they like the peace and quiet of our little town, and the fact that there isn't the heavy traffic to deal with. When you want to visit the Smoky Mountains again, give us a call and comeback and see us.
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Jeannie133 wrote a review Jun 2022
Charleston, West Virginia42 contributions15 helpful votes
First time staying outside of Pigeon Forge or Gatlinburg, Certainly won’t be the last time , If you like the crowds and the traffic & the long waits at restaurants , then you won’t like Townsend. I hope the secret never gets out about Townsend because I would hate to see it become overly commercialized like the other areas i mentioned . I chose Highland Manor & it did not disappoint, I loved pulling my car right up to the door to carry my things in , all rooms might not be that way . The beds are comfy , the shower has great pressure, the AC works great, it was quiet & clean & beautiful grounds to walk around on or sit and relax. I luv it here & I luv the area .
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Date of stay: June 2022Trip type: Traveled as a couple
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Response from Sandy Headrick, Owner at Highland Manor Inn & Conference Center
Responded 6 days ago
Thank you for writing a review of your stay at the Highland Manor Inn. We agree with you about loving the peace and quiet that Townsend affords its visitors and residents. It is okay for you to tell your friends about Townsend, they won't let our secret out! We look forward to when you will return to stay with us again.
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VAW wrote a review Jun 2022
1 contribution
Can't say enough good things. My husband and I came here to relax. It was perfect. It was close to good food and all the staff were very accommodating. It's far enough away from the hustle and bustle of the Gatlinburg area to be peaceful, but only a short distance to get there. We will definitely stay here the next time we vacation in the area.
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Date of stay: May 2022
Value
Service
Sleep Quality
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Response from Sandy Headrick, Owner at Highland Manor Inn & Conference Center
Responded 3 weeks ago
Thank you for writing a review of your stay at the Highland Manor Inn and for your comments. We look forward to seeing you again.
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GR B wrote a review May 2022
1 contribution
Highland Manor is a gem in the mountains. We go there often, some for quick trips, and for as much as a week. It sits up on a hill with great views. Miss Sandy and staff work very hard to make an older facility a pleasant place to stay. We feel safe and secure. The beds are a little hard, but doable. But overall this a great place to stay.
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Date of stay: May 2022Trip type: Traveled as a couple
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Response from Sandy Headrick, Owner at Highland Manor Inn & Conference Center
Responded May 17, 2022
Thank you for writing a review of your trip to the Highland Manor Inn and the Smoky Mountains. Our beds are firm, and I am glad they are 'doable' for you. Come back to see us when you can!
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GrandTour56453396374 wrote a review Apr 2022
2 contributions
My sister and I stayed for five nights in mid-April and thoroughly enjoyed the motel. We try to reserve the same room Spring and Fall. It has a balcony and it is very clean. We can drive up to the room. The staff is friendly and they provide a continental breakfast. Always a nice stay.
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Date of stay: April 2022Trip type: Traveled with family
Room Tip: Reserve ahead of time of you are interested in a particular time of year and/or room.
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Response from Sandy Headrick, Owner at Highland Manor Inn & Conference Center
Responded May 17, 2022
Thank you for writing a review of your stay at the Highland Manor Inn. We appreciate you coming back each year and we will reserve "your room" for your next trip, call us early so we will have it for you. See you again soon.
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SissyGreenville wrote a review Apr 2022
Greenville28 contributions14 helpful votes
This is an older Inn but we enjoyed our stay so much. Nicest people in charge and just a quiet, clean spot to stay. .Very reasonably priced and a great location! Small area for children to play - Would reserve again when in the area.
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Date of stay: November 2021
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Response from Sandy Headrick, Owner at Highland Manor Inn & Conference Center
Responded Apr 20, 2022
Thank you for writing a review of the Highland Manor Inn. My husband and I built the Inn in 1982 and have operated it ever since. Highland Manor Inn is an older property and so are my husband and I, but we are well taken care of and take good care of our property. I am glad you had a good time here and look forward to seeing you again.
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463vicki wrote a review Apr 2022
Springfield, Ohio63 contributions62 helpful votes
We stayed here before and were looking forward to another stay. We requested the same room, #219. We were not disappointed! Our room was on the end of the building and the view was wonderful. The view included the mountains in addition to looking at the town of Townsend This is an older hotel, but very clean. Bed was comfortable. Breakfast is continental style. You can take your breakfast back to your room or eat in the breakfast area. This visit, we ate in the breakfast area. You get the same wonderful view. Everyone is so friendly. We have already reserved a room for our next visit.
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Date of stay: April 2022
Rooms
Cleanliness
Service
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Response from Sandy Headrick, Owner at Highland Manor Inn & Conference Center
Responded Apr 20, 2022
Thank you for writing a review of your visit to the Highland Manor Inn. I appreciate your comments and will tell my housekeeping staff you noticed the good work they do to keep our rooms clean and sanitized. We look forward to seeing you next time you visit the Smokies.
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emyjoemaxx wrote a review Apr 2022
emyjoemaxx156 contributions22 helpful votes
We always stay here when visiting Townsend, the hotel is always clean. The only downfalls I have is No ice machines - you must buy the bag ice they have onsite, No vending machines and the shower heads need desperately replaced! The staff is nice and the rooms are clean.
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Date of stay: March 2022
Value
Service
Sleep Quality
Room Tip: The queen bed rooms that are in the same building as the office are small but cozy
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Response from Sandy Headrick, Owner at Highland Manor Inn & Conference Center
Responded Apr 15, 2022
Thanks for writing a review of your visit to the Highland Manor Inn. I appreciate that you come back and stay with us. Thank you. We do have an Ice dispensing machine right next to the big, bagged Ice freezer. If you come during freezing weather, the dispenser is turned off so as not to freeze up. When that occurs, we have our guests help themselves to Ice from one of the big bags for their room use. Sorry we did not communicate that to you. I wonder about your comment concerning the shower heads. I wish you would have talked with us when you were here, and I wish I knew which room you were in. I did not realize one wasn't working, and I am sorry. We will check them out. We look forward to seeing you again!
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Johnnyvvv wrote a review Apr 2022
Wilton Manors, Florida12 contributions14 helpful votes
+1
If you're looking for a great little family run place to stay that is literally minutes from the Great Smokey Mountain Park entrance, Highland Manor is the place... We stayed a week with the plan to hike in the mountains daily...from the moment we checked in, the service was just perfect. We got a room on the top floor with a jacuzzi and fireplace...after a long day hiking, it was just what we needed. the place was super clean with lots of fluffy towels and extra blankets. the beauty was in the simplicity. We sat outside in one of the gazebo and had some wine one night before dinner at a great restaurant just across the street...felt like we owned the place...! If you want to see the mountains, and enjoy the outdoors, Townsend is where you go...and if you want an experience that is right in the midst of the locals, without all then tourist trap stuff, stay at Highland Manor. Sandra Hendrick and her husband own the place and run it brilliantly. Friendly welcoming staff who care about making your stay comfortable made our visit well worth it. Thanks Sandra for a fantastic place to stay for our vacation...!!!
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Date of stay: April 2022
Location
Cleanliness
Service
Room Tip: you're literally 3 minutes from the park entrance
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1 Helpful vote
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Response from Sandy Headrick, Owner at Highland Manor Inn & Conference Center
Responded Apr 15, 2022
Thanks for writing a review of your visit to the Highland Manor Inn. We are so very glad we could make your visit enjoyable. We try to provide excellent accommodations for folks coming to the Smokies and it makes us feel good when we hear we have succeeded. I will also share your comments with my staff. We will be looking for you to come back and see us again.
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PRICE RANGE
$143 - $160 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
highland manor hotel townsend, highland manor inn and conference center, highland manor motel
LOCATION
United StatesTennesseeTownsend
NUMBER OF ROOMS
49
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Frequently Asked Questions about Highland Manor Inn & Conference Center
Which popular attractions are close to Highland Manor Inn & Conference Center?
Nearby attractions include Smoky Mountain River Rat Tubing (1.1 miles), Tuckaleechee Caverns (1.8 miles), and Foothills Parkway (2.7 miles).
What are some of the property amenities at Highland Manor Inn & Conference Center?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Highland Manor Inn & Conference Center?
Top room amenities include air conditioning, a refrigerator, and a desk.
What food & drink options are available at Highland Manor Inn & Conference Center?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Highland Manor Inn & Conference Center?
Yes, free parking is available to guests.
What are some restaurants close to Highland Manor Inn & Conference Center?
Conveniently located restaurants include The Artistic Bean, Dancing Bear Appalachian Bistro, and Trailhead Steak & Trout House.
Are there opportunities to exercise at Highland Manor Inn & Conference Center?
Yes, guests have access to a pool during their stay.
Is Highland Manor Inn & Conference Center located near the city center?
Yes, it is 0.3 miles away from the center of Townsend.
Does Highland Manor Inn & Conference Center offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to Highland Manor Inn & Conference Center?
Many travelers enjoy visiting Little Greenbrier School (6.2 miles) and Walker Sisters Place (6.9 miles).
Does Highland Manor Inn & Conference Center have any great views?
Yes, guests often enjoy the mountain view available here.