We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Highland Manor Inn & Conference Center

Certificate of Excellence
Hotel website
7766 E Lamar Alexander Pkwy, PO Box 242, Townsend, TN 37882
Offers & Announcements
35% OFF THIRD NIGHT!
Book on TripAdvisor
in partnership with
Trusted partner. We work with getaroom to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Highland Manor Inn & Conference Center
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

242 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 240: English reviews
Rockvale, TN
Level Contributor
86 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Hotel and grounds are very quiet and clean. Nice outdoor pool (3-8 ft deep) and play ground (swings, slide, fort) - our 5-year-old loved these! Wifi worked in part of the room and seemed a bit slow (our last night it extended further into the room and seemed to be working better). Nice view of the Smokies from our balcony.... More 

Helpful?
Thank jpmorg
Calhoun, Georgia
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

Decided at the last minute to get a way for the night, saw the review for this hotel and decided to give it a try, was very glad we did. Sandy was so pleasant to work with in scheduling our overnight adventure. The hotel was clean and the bed was comfortable.

Helpful?
Thank asatterfield2016
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for your review of the Highland Manor Inn. We are very glad that you enjoyed your last minute trip to Townsend. We appreciate that you came to stay with us and hope you will return when you can stay longer. More 

Bardstown, Kentucky
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Owners are so pleasant and caring. Great comfy beds. Only 20 mins to Cades Cove. Great spot to swim and relax in pool that overlooks the mountains! Less busy and hectic than cities. Close to all tubing businesses!

Helpful?
Thank bbadgett
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for the review of the Highland Manor Inn that you posted. We are happy to be on 'the Peaceful side of the Smokies'. We enjoy providing you all with a quiet place to relax for your vacation. You are right about the less hectic atmosphere. There is enough to do around here with horseback riding, the Tuckaleechee Caverns,... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

This place had so much for our whole family to do from the 5 year olds to the 70 year olds. Conveniently located to local businesses, the National Park, Pigeon Forge and Maryville we found everything we needed. Customer service was excellent and housekeeping staff paid close attention to detail when cleaning. We will return for future family gatherings. Thanks... More 

Helpful?
Thank Nannycarolina
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for giving a review of the Highland Manor Inn. We run the Highland Manor Inn as a family and are pleased when other families come together for a reunion and have a good time. It is good for you all and for us. We appreciate the business, but more we appreciate that we have been able to be... More 

Montgomery, Alabama
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had not planned to spend the night in Townsend, Tennessee, so we had not made reservations. We had gone to restaurant which had a wait. We decided that we should book a room so we could park our rental truck before dark. We spotted the Highland Manor from the road. The grounds were impeccably manicured and the lobby was... More 

Helpful?
Thank Vonnie C
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for your review of the Highland Manor Inn. I am glad that you spotted us from the road and could park your truck before it got dark. My husband and I built the Inn in 1982 and have operated it ever since. It is our labor of love for all the folks who come to visit. Please plan... More 

Findlay, Ohio, USA
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

we stayed here sat june 18th. when checking in, there was someone complaining about ac. the lady at the front desk gave him a fan and tried to help him. check in was quick, and easy. she was very nice worried about our ac. got to room, it was cool and very very clean. we had asked for the coffee... More 

Helpful?
Thank jefffE1270YG
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for your review of the Highland Manor Inn. In a perfect world nothing would stop working, but since it's not, we do try our best to handle what comes. We keep spare units because air conditioners do fail sometimes. I am glad that yours was working and I appreciate the comments how my Front Desk person handled the... More 

Chatsworth
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Great location, the staff is great. The rooms are a little out dated, but are clean beds are comfortable. Even though during our visit the hotel was fully booked, it was very quite. The pool area is very clean. Breakfast was the basic. I will decently stay here again!

Helpful?
Thank Pamela R
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for your review of the Highland Manor Inn. We want to provide our guests with a clean place to rest and relax on their vacation or other trip, and we like to hear that we have done that for another traveler. We are working on updating the rooms now. My what a task!, but I am making progress.... More 

Baton Rouge, Louisiana
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is a great place to stay if you intend on a visit to Cade's Cove. Rooms were clean, comfortable and affordable. Wifi worked great in our room. Pool was clean. Convenient to restaurants, shops and the Smokies. Grounds were well kept. Staff is very friendly and helpful. Will definitely stay here again.

Helpful?
Thank greyhaus
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for the review you offered for the Highland Manor Inn. Since we are located in Townsend, TN at the western entrance to the Great Smoky Mountians National Park, we are the perfect place to stay when visiting Cades Cove. Cades Cove is visited by close to, and maybe even more than, 2 million people every year. It is... More 

Trussville, Alabama
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 18, 2016 via mobile

Our second stay at Highland Manor Inn. We reserved the kitchenette unit. It was a clean, comfortable, affordable place to use as our vacation headquarters. The grounds are well kept, the beautiful pool was perfect for our kids, a short distance to several restaurants ( some even walking distance), a short drive to the National Park. Staff is super nice... More 

Helpful?
Thank ralfmalph
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for your review of the Highland Manor Inn, and thank you for coming back to stay with us. We appreciate both. Yes, Townsend is a great place to establish a vacation base camp, and we too believe Highland Manor Inn is the perfect place to stay. We love for families to come and stay with us and create... More 

Highland, California
Level Contributor
167 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed June 15, 2016

The rooms are decent and clean. We paid the extra $10 to have a view and a balcony. In the room, you get a refrigerator and a microwave. There is no coffee maker in the room which we thought was odd, given the other amenities. Coffee is available in the lobby when they are open (along with cider packets, tea,... More 

Helpful?
Thank somrtravl
SandyB242, Owner at Highland Manor Inn & Conference Center, responded to this review

Thank you for your review of the Highland Manor Inn. We appreciate the comments very much. We do not have coffee pots in every room, but we do have coffee pots that we loan out to guests that would like one to have coffee early in the mornings or late in the evenings before and after office hours. Otherwise we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

119 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (16)
Viewed
Hotel & Grounds (7)
Viewed
View from Room (4)
Viewed
Room/Suite (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (103)
Viewed
Hotel & Grounds (29)
Viewed
View from Room (3)
Viewed
Room/Suite (26)
Viewed
Business Center/Function Rooms (6)
Viewed
Pool/Beach Area (5)
Viewed
Family/Play Areas (6)
Viewed
Bathroom (1)
Viewed
Other (27)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Townsend
1.2 mi away
Townsend Gateway Inn
Townsend Gateway Inn
#1 of 11 in Townsend
4.5 of 5 stars 418 reviews
0.2 mi away
Tremont Lodge and Resort
Tremont Lodge and Resort
#8 of 11 in Townsend
4.0 of 5 stars 136 reviews
0.2 mi away
BEST WESTERN Cades Cove Inn
Show Prices
Show Prices
Show Prices
19.3 mi away
Historic Tapoco Lodge Resort
Historic Tapoco Lodge Resort
#2 of 6 in Robbinsville
5.0 of 5 stars 535 reviews
12.2 mi away
The Lodge at Buckberry Creek
24.7 mi away
Microtel Inn & Suites by Wyndham Robbinsville
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Relax and feel at home while you're on vacation. The Highland Manor Inn was established in 1982 by Don and Sandy. They have provided fantastic, family lodging with a country-inn atmosphere for 30 years and counting. The peaceful, quiet hilltop setting is like no other. The Inn offers comfortable, exceptionally clean and well maintained rooms. Beautiful views. Refrigerators and microwaves are included in the amenities provided. Outdoor pool and kiddie pool. Playground. Firepit. Free Breakfast. Located in Townsend, TN. The Western Entrance to the Great Smoky Mountains National Park. Near Cades Cove. Access the Townsend Greenway Trail right from the Inn for a wonderful bicycling experience. Hiking, fishing, golf just minutes away. Relax and feel at home while you're on vacation. The Highland Manor Inn was established in 1982 by Don and Sandy. They have provided fantastic, family lodging with a country-inn atmosphere for 30 years and counting. The peaceful, quiet hilltop setting is like no other. The Inn offers comfortable, exceptionally clean and well maintained rooms. Beautiful views. Refrigerators and microwaves are included in the amenities provided. Outdoor pool and kiddie pool. Playground. Firepit. Free Breakfast. Located in Townsend, TN. The Western Entrance to the Great Smoky Mountains National Park. Near Cades Cove. Access the Townsend Greenway Trail right from the Inn for a wonderful bicycling experience. Hiking, fishing, golf just minutes away. ... more   less 

Additional Information about Highland Manor Inn & Conference Center

Address: 7766 E Lamar Alexander Pkwy, PO Box 242, Townsend, TN 37882
Location: United States > Tennessee > Townsend
Price Range: $113 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Highland Manor Inn & Conference Center 2*
Number of rooms: 49
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Orbitz, Odigeo, Travelocity and Agoda so you can book your Highland Manor Inn & Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Highland Manor Hotel Townsend
Highland Manor Inn And Conference Center
Highland Manor Motel
Hotel Style:
#3 Romantic Hotel in Townsend
#6 Family Hotel in Townsend
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay