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Springfield Inn Hotel & Extended Stay

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Springfield Inn Hotel & Extended Stay
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60 Reviews from our TripAdvisor Community

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Showing 60: English reviews
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Housekeeping was terrible. Shower faucet is very loose in the wall. Fitness room equipment is in serious disrepair. Something dead in pool area garbage can & gagged us all. Complained to two people behind the front counter and was told that the person who does that job went home. On the third day it still hadn't been emptied. Pool was... More 

Helpful?
Thank Marina J
Springfield_inn, General Manager at Springfield Inn Hotel & Extended Stay, responded to this review

Marina: Thank you for informing me of these situations. There are no words to describe my sincerest of apologies. I will not make any excuses when none can apply. I will assure you that each of these situations will be investigated and corrective and disciplinary action will be taken. Again, thank you for your input and being a caring guest... More 

Charleston, South Carolina
Level Contributor
294 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
2 of 5 stars Reviewed August 10, 2016 via mobile

We came in very late and wanted to stay outside of Nashville. We had only a few hours to sleep and this seemed to be the ticket. The hotel staff were very nice. There was a mix up on the room for which they were very apologetic but extremely personable. The lobby is very nice and features a breakfast area.... More 

Helpful?
Thank Anthony P
Springfield_inn, General Manager at Springfield Inn Hotel & Extended Stay, responded to this review

Anthony; Thank you for taking the time and reviewing your stay with us. You have assisted me in making my job a little easier. As new GM, we have been working diligently at improving conditions within all of our guest rooms. We've come a long way since my assignment and I want you know that I am and the staff... More 

Travelers are raving about these Springfield hotels

Berea, Kentucky
Level Contributor
6 reviews
1 of 5 stars Reviewed June 26, 2016

Appalling rooms. We booked a family visit, 12 rooms or so for the first and last time at this vile excuse for a Hotel. Rooms that smelled dank and musty, hairs in the beds, stains on walls, carpets, and upholstry, soap scum in showers, whiskers around sinks, mold/mildew around faucets, and the STINK of dirty, neglected carpets. Unbelievable.

Helpful?
Thank Ascmac123
Springfield_inn, General Manager at Springfield Inn Hotel & Extended Stay, responded to this review

I most sincerely appreciate your review and additionally apologize for the conditions that you described. I will not make any excuses for this situation when certainly none can apply. I do assure you that your review will be reviewed at our weekly staff meeting and posted so that every one of our employees is made aware of how they let... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 8, 2016 via mobile

I was planning on staying at the Hampton in town without knowing there was a convention in town that had them booked. Forced to stay at the Springfield Inn. I had a "suite", TV didn't work in the suite so I was forced to sit in a not so comfortable chair by the bed to watch TV. While sitting there... More 

Helpful?
1 Thank Fswright
Springfield_inn, General Manager at Springfield Inn Hotel & Extended Stay, responded to this review

Thank you for your valuable input regarding your stay with us. I certainly cannot and will not make any excuses when none will apply. I most sincerely apologize and I will share your review with the housekeeping staff and I am very confident that the comforter has been replaced. The eggs that you commented on are not instant. Thank you... More 

Cleveland, Ohio
Level Contributor
14 reviews
5 of 5 stars Reviewed June 2, 2016 via mobile

Second time I stayed the staff is excellent except for some grumpy maintenance guy but he does his Job the place is clean breakfast is good and the cleaning crew is outstanding we stay here a month at a time people here are polite love the place

Helpful?
Thank Mike K
1 review
5 of 5 stars Reviewed May 12, 2016 via mobile

I wanna give a nice compliment on the front desk worker Tammy. This woman went above and beyond her job too make our stay wonderful. For us being out of State guest she really explained where we could fine Restaurants And gave is great directions on where we can find places too shop during our stay. Also told us about... More 

Helpful?
Thank Ruan62
Springfield_inn, General Manager at Springfield Inn Hotel & Extended Stay, responded to this review

Ruan62; Thank you for your compliments regarding Tammy, I am so pleased that she exemplifies our high standard of hospitality and friendliness to all of our guests. Comments like yours are our truest reward for all the efforts and training that we put in behind the scenes to please each and everyone of our guests. Chuck Douglas General Manager More 

Nashville, Tennessee
2 reviews
5 of 5 stars Reviewed May 10, 2016

Wanted to get away for the week-end. Found this hotel online. I reserved the Suite and it was very lovely and quit. The rate was great for the room. This hotel is in walk in distance of several restaurants and stores. Enjoyed the shopping. Breakfast was nice, I was surprised to see they have scrambled eggs and bacon. I will... More 

Helpful?
Thank Tammy C
Springfield_inn, General Manager at Springfield Inn Hotel & Extended Stay, responded to this review

Tammy C. Thank you for your review. I am pleased that you enjoyed your get away. Your comments are our true reward for the efforts that all of our employees put forth to ensure that all of our guests are happy and have enjoyed their stay. Our full hot breakfast that includes scrambled eggs and bacon is a new amenity... More 

1 review
5 of 5 stars Reviewed May 2, 2016

i was an extended stay guest for over a month and was plesantly suprised. clean, comfortable room, and the staff was always cordial and friendly. housekeeping came like clockwork andthe front desk was always helpful. waking up to a breakfast i had only to go downstairs the the commons area and enjoy a cup of coffee while catching the morings... More 

Helpful?
Thank Dni A
Springfield_inn, General Manager at Springfield Inn Hotel & Extended Stay, responded to this review

Dni A; Thank you for your review it is very much appreciated. We will continue to work diligently at continuing to improve for our guests. There is so much that goes on behind the scenes to ensure that every guest receives a very clean room; is serviced by a friendly and caring staff, and enjoys a good breakfast. We sincerely... More 

1 review
4 of 5 stars Reviewed April 28, 2016

I am an extended stay guest and found my room to be very nice. I have traveled most all my life and stayed in many hotels and will have to rate this as one of the best for the price. Amenities good, Staff great, Grounds beautiful .. From the breakfast every morning to the view of the pool , I... More 

Helpful?
Thank Rick S
Springfield_inn, General Manager at Springfield Inn Hotel & Extended Stay, responded to this review

Thank you for your review, it is very much appreciated. We are always pleased when we have done our jobs and made each of our guests happy. Also it pleasing to be recognized for the efforts and energies that we are expending to improve things. Chuck Douglas General Manager More 

A TripAdvisor Member
2 of 5 stars Reviewed April 22, 2016 via mobile

We booked a 3 night stay. The first night we seen a roach in our room. We requested to move rooms they agreed. Next room seemed cleaner. We were in a non smoking room and both room smelled like smoke. Staff did seem friendly. It was cold the weekend we came so we did not use the pool. They do... More 

Helpful?
1 Thank A TripAdvisor Member
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Springfield Inn offers the following amenities: deluxe complimentary breakfast bar...free WiFi...truck parking...cable TV with HBO...fitness center...coin-operated guest laundry. Pet friendly rooms...art gallery... in room hair dryers... outdoor pool, grill & picnic area...festaurants conveniently located next to hotel. ... more   less 

Additional Information about Springfield Inn Hotel & Extended Stay

Address: 2001 Memorial Blvd, Springfield, TN 37172-3947
Location: United States > Tennessee > Springfield
Price Range: $97 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Springfield Inn Hotel & Extended Stay 2*
Number of rooms: 77
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Also Known As:
Springfield Hotel Springfield
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