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Hilton Garden Inn Nashville/Smyrna

4.3 miles from Smyrna center
  • Free Wifi
  • Free Parking
  • Pool
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1 room, 2 adults, 0 children
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2631 Highwood Blvd, Smyrna, TN 37167-9303
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447 Reviews from our TripAdvisor Community

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Showing 443: English reviews
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Atlanta, Georgia
Reviewed 2 days ago NEW

This HGI is the same as all the others, very nice and comfortable (with a few exceptions). The AC is inconsistent, while awake and moving around the AC runs, at night it didn't kick-on once even though the temp was climbing (me no likey)! Shower stall needs to be scrubbed with some bleach and comet, it had a dark tinge...

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Helpful?
Thank DJ82184
Georgia
HOTEL’S FAVORITE REVIEW
Reviewed June 7, 2016

Great experience with this hotel. As a Diamond Honors members, my standards are rather high for all Hilton properties ( I am true Hilton Loyalist!). Candidly, this hotel set a high watermark for quality of service. Facilities are relatively new so what you get what you would expect. Management does a great job to keep all areas clean and presentable....

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4Thank TCSuwGA
About Hotel's Favorite Review
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Our associates pride themselves on providing excellent guest service and will be pleased to hear they exceeded your expectations! Your review will certainly be shared with them. Thank you for your great review and we hope to be seeing you again soon here at the Hilton Garden Inn Nashville/Smyrna.

Mundelein, United States
Reviewed 4 days ago NEW

We had a great stay at the Smyrna Hilton Garden Inn. We we in town to visit our son and really enjoyed our stay here. Clean rooms with nice amenities. Pool and spa area were always stocked with plenty of towels and kept clean. We enjoyed the breakfast and thought it was more than worth the additional cost. The staff...

Review collected in partnership with Hilton Garden Inn
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Thank jamiex2017
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We are glad you enjoyed your visit with your son and that you had a good stay here with us. We would like to invite you back again soon. Thank you for your good review.

Corinth, United States
Reviewed 5 days ago NEW

The hotel was right off Interstate 24. We liked the location it was well lit and safe. The lobby area was inviting and has an indoor pool which my daughter enjoyed. We had some issues with canceling a reservation and using our Hilton honors points but a manager was nice and helpful. We would probably stay her again.

Review collected in partnership with Hilton Garden Inn
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Thank Natalie K
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We are glad you and your family enjoyed your stay and that we were able to help with the problem you encountered. Thank you for your good review and we look forward to seeing you again.

Roseville, ca
Reviewed 1 week ago

Afternoon desk clerk very harsh and argumentative. Once triple charge was discovered there was no apology and refused to reverse the charges. I has to file a fraud complaint against the hotel to get my bank to recover the money.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank donmX915GA
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We appreciate your business and sincerely apologize that we did not provide you with the level of quality that you are accustomed to receive from us. Your business is important to us and I will definitely take your comments into consideration.

Reviewed 1 week ago

on-line, phone, and face-to-face interactions very pleasurable and accommodating. All the staff, even just passing in the hall greets and tells guests to have a nice day. The lobby very beautiful and welcoming. Nice beverage, snack table in the lobby in the afternoon. Everyone just acts like family. Beautiful hotel…resort amenities without the resort price!

Review collected in partnership with Hilton Garden Inn
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Thank A6383OLlindaf
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Thank you for taking the time to give our hotel the Hilton Garden Inn Charlotte / Mooresville such a good review. We are glad you had a good stay and hope to be seeing you again in the future.

Adairsville, Georgia
Reviewed 3 weeks ago via mobile

Exceptional staff at this hotel. They made us feel very welcome. Our granddaughter was traveling with us and the staff went out of there way to make her feel special. The rooms were clean and quiet and the restaurant area was very clean. Internet speeds were acceptable, but not blazing fast. The only negative thing was the orientation of the...

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Thank ddustin
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Thank you for bringing your granddaughter here to stay. We are glad you all enjoyed yourselves and we would like to thank you for your good review.

Cortez
Reviewed 3 weeks ago

a great place with great service, very clean with wonderful staff! Ladies at the front desk were extremely helpful upon arrival. Nice bar area for the evenings that goes great with their dinner services!

Review collected in partnership with Hilton Garden Inn
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Thank Kevlee1973
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Thank you for complimenting our staff here at the Hilton Garden Inn Nashville/Smyrna. We will be sure to let them know of your good review. Please return again soon.

Reviewed January 17, 2017 via mobile

This hotel is nice clean and comfortable. But a bit pricey. Then when you add on local, county and state taxes it's now overpriced. My suggestion stay in another county. It's kind of close to Nashville but the interstate getting there is horrible traffic. My advice stay in Nashville

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Thank DjgLaVergne
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We think our pricing is in line with similar properties in this area and we feel that we offer good value given our location and facilities. However, in your case it appears we failed to meet expectations, and for that I am truly sorry.

Chicago, United States
Reviewed January 11, 2017

I am extremely upset with your hotel and the professionalism of your staff. I called 20 minutes after I checked out on Saturday the 7th letting the front desk person, Becky, know we left our iPhone in our room #308. They called me back stating they found it and to call back on Monday the 9th to give our credit...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank raminap2017
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us, and I addressed these issues with our staff. Your feedback helps us improve. Thank you once again for your comments.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Garden Inn Nashville/Smyrna

Address: 2631 Highwood Blvd, Smyrna, TN 37167-9303
Location: United States > Tennessee > Smyrna
Price Range: $133 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Nashville/Smyrna 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
Hilton Garden Inn Nashville/Smyrna Hotel Smyrna
Hilton Garden Inn Smyrna
Hilton Smyrna
Smyrna Hilton
Hotel Style:
#2 Business Hotel in Smyrna
#4 Romantic Hotel in Smyrna
#4 Family Hotel in Smyrna
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Nashville/Smyrna staff and other travelers.
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Questions? Get answers from Hilton Garden Inn Nashville/Smyrna staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“get room away from freeway side.”
 of 5 bubbles nmata, Nov 20, 2016 | Read review
“They only have five floors recommend something on that level.”
 of 5 bubbles JEFFH263, Nov 14, 2016 | Read review
“Quiet environment.”
 of 5 bubbles GerryPhilippe, Aug 18, 2016 | Read review
“If you don't need 2 beds, get a king room b/c you will have more space inside the room.”
 of 5 bubbles JRees67, Jul 25, 2016 | Read review
“Be sure to note that Smyrna is on Central Time, since you've most likely been in the Eastern time zone on your trip there.”
 of 5 bubbles Sunshinier, May 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question