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Hampton Inn & Suites Nashville

#1 of 10 Hotels in Smyrna
Certificate of Excellence
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2573 Highwood Boulevard, Smyrna, TN 37167
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324 Reviews from our TripAdvisor Community

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Showing 316: English reviews
Kevil, Kentucky
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

Hotel was great, great room, bed was excellent. Hotel is close enough to downtown, but far enough away to stay out of the congestion. Shopping and resturants close by. Two resturants are with in walking distance.

Review collected in partnership with Hampton

Helpful?
Thank Matt W
Saint Louis, Missouri
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The service at this Hampton Inn & Suites was A#1. After long day getting here and then on construction site, Codi at the front desk last night and Pam this morning were your best examples of Southern Hospitality around. Friendly, smiled, made me feel welcomed. This hotel has been remodeled, it is first class - well thought out and done.... More 

Helpful?
Thank Davidllewis
KanaHotelGroup, Manager at Hampton Inn & Suites Nashville, responded to this review

We are pleased to hear you enjoyed your stay with us and look forward to seeing you again here at the Hampton Inn Nashville / Smyrna. Thank you for such a good review. More 

Atlanta, Georgia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Room was nice, upgraded bathrooms, glass shower, within walking distance to restaurants, shopping very close across expressway. Easy access to downtown Nashville. Employees were nice. I would try to stay off of the 2nd floor on pool side. They were unexpectedly working on the pool and it was very loud for several hours. Hotel was full and could not be... More 

Helpful?
Thank Diane G
KanaHotelGroup, Manager at Hampton Inn & Suites Nashville, responded to this review

We will take your comments into consideration. Thank you. We are glad you enjoyed the rest of your stay and hope you will return the next time you are in our area. More 

1 review
5 of 5 stars Reviewed 1 week ago

Excellent Hotel! It is in a very good location by food and shopping. Located right off of the interstate. Staff was great very helpful. This was one of the first hotels that was very clean that Ive been to in a long time

Review collected in partnership with Hampton

Helpful?
Thank preciousb674
KanaHotelGroup, Manager at Hampton Inn & Suites Nashville, responded to this review

We are glad to have given you such a good experience here at the Hampton Inn Nashville / Smyrna and we hope to be seeing you again soon. Thank you for such a good review. More 

Smyrna, United States
1 review
2 of 5 stars Reviewed 1 week ago

The staff argued with my husband and I about a billing issue. After another staff member corrected the issue we still never received an apology. We also were not given our HHonors points because we booked online. I've NEVER heard of such.

Review collected in partnership with Hampton

Helpful?
Thank Nicole B
KanaHotelGroup, Manager at Hampton Inn & Suites Nashville, responded to this review

I'm so sorry for your poor experience this week at our hotel. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best in lodging and service so our lapses during your stay are being taken very seriously. More 

Cocoa, Florida
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Our visit was horrible! We paid a premium price to stay here. The rooms are small, the pool is tiny, and the free breakfast is out of food very early (8:30 am). The worst part of our stay was our experience with housekeeping! Our room went completely untouched the first day (beds were not made, garbage was not emptied, supplies/linens... More 

Helpful?
Thank Shelly C
KanaHotelGroup, Manager at Hampton Inn & Suites Nashville, responded to this review

I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience an... More 

Hillside, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My stay at the Hampton Inn/Smyrna was very pleasant. The staff was very helpful with a smile. We had a suite that slept 2 adults and 2 children with room to spare. The breakfast was fantastic. I will definitely return. Thanks

Helpful?
Thank beverlyann2016
KanaHotelGroup, Manager at Hampton Inn & Suites Nashville, responded to this review

We are glad you and your family enjoyed staying here at the Hampton Inn Nashville / Smyrna and that you will return. Thank you for your good review. More 

Beverly, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Great hotel and a great location!! Easy access to highway and short ride to Grand Ole Opry and downtown Nashville ... Had a nice trip....Even went to the Parthanon, which is a replica of the one in Greece, very informative visit. This Hotel is in a very nice location and lots of shopping available down the street.

Review collected in partnership with Hampton

Helpful?
Thank Donna F
KanaHotelGroup, Manager at Hampton Inn & Suites Nashville, responded to this review

We are glad you enjoyed your stay her at the Hampton Inn Nashville / Smyrna and that you got to see some of our area. Thank you for your good review and we look forward to your next visit. More 

LaPorte, Indiana
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is beautiful! My wife, 2 daughters and I stayed here on our way home from Florida. This was the nicest hotel in Smyrna,TN we have ever stayed in. Beautiful, immaculate room, excellent bed,great breakfast. I wish all hotels along the65 route were this nice.

Helpful?
Thank Matthew D
KanaHotelGroup, Manager at Hampton Inn & Suites Nashville, responded to this review

We would like to thank you and your family for choosing our hotel the Hampton Inn Nashville / Smyrna while on your trip. Hopefully we will get the chance to host you again. You and your family are always welcome. Thank you for your good review. More 

Antioch, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Excellent Hotel And Great location. Near good restaurants and shopping malls. Staff was excellent. Stacy help me get a great rate and excellent room location. The morning breakfast was hot and fresh to get my family going in the morning

Review collected in partnership with Hampton

Helpful?
Thank Randall L
KanaHotelGroup, Manager at Hampton Inn & Suites Nashville, responded to this review

We are glad you and your family enjoyed your stay and your breakfast. Everyone here at the Hampton Inn Nashville / Smyrna would like to thank you for your good review and we hope you get to return again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Hampton Inn & Suites Nashville

Address: 2573 Highwood Boulevard, Smyrna, TN 37167
Location: United States > Tennessee > Smyrna
Price Range: $107 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Nashville 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Hampton Inn Nashville / Smyrna Hotel Smyrna
Hampton Inn Smyrna
Smyrna Hampton Inn
Hotel Style:
#1 Business Hotel in Smyrna
#2 Family Hotel in Smyrna
#3 Romantic Hotel in Smyrna
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