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La Quinta Inn & Suites Smyrna TN - Nashville

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$109
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Traveler (52)
Room & Suite (49)
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Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
76 guest rooms all featuring mini fridge, microwave, 50" Flat Screen TV, complimentary WIFI, in room coffee makers. Bright Side Breakfast served each morning complimentary featuring Make Your Own Waffles, scrambled eggs, bacon and/or sausage, biscuits, assorted breakfast breads and pastries, assorted yogurts, fresh fruit, assorted cold cereals, coffee, hot tea and fruit juice. Outdoor Pool, fitness center, 24hr business center and complimentary free parking. Convenient to shopping and variety of restaurants. Located off of I-24 at Exit 66.
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Property amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Business Center with Internet Access
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Mid-range
Quiet
HOTEL CLASS
Location
Full view
Contact
2537 Highwood Blvd, Smyrna, TN 37167-9302
Getting there
Nashville Metropolitan Airport12 mi
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Reviews & more
611Reviews
89Photos
0Q+A
63Room tips
Traveler rating
  • 339
  • 152
  • 62
  • 31
  • 27
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  • English
Popular mentions
Where do I start. We we're quoted a rate of 140 with a discount and was told that was the best available rate. It was not. Advertised rate for our date of stay was 89.00. The room had sticky brownish red stains all over the door. They wiped off with just water by the way we had
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Response from 6293LaQuintaGM, Manager at La Quinta Inn & Suites Smyrna TN - Nashville
Responded yesterday
I recently received your review of La Quinta Smyrna TN - Nashville. It would appear we dropped the ball on meeting your expectations. While I regret this is the first time I am being made aware of your experience, I appreciate your feedback. This is definitely not the experience we want you to have when staying with us! I do have to advise you that our rates do fluctuate based on our occupancy and the market. Any time you book a hotel via a third party it's rates will always differ from the hotel's. I am at the hotel every day of the week and would have loved the opportunity to make things right for you while at the hotel. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again.
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There’s still construction and renovation going on at this property but it’s all behind the scenes and doesn’t interfere with the guests enjoyment. Everything was perfect including the check in process, breakfast and the comfort of the bed and room furnishings. LaQuinta is our
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Response from 6293LaQuintaGM, Manager at La Quinta Inn & Suites Smyrna TN - Nashville
Responded 4 days ago
Thanks for your awesome feedback! I am very pleased to hear that you had such an enjoyable experience here at the Smyrna/Nashville La Quinta despite our cosmetic updates. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.
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I LOVE this La Quinta! I have stayed here twice now, and it is one of my favorite La Quintas of all of them, and one of my favorite all-time hotels. It's so well-maintained and quiet, the staff is genuinely nice and accommodating, and the quality is right up there with the best
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Review collected in partnership with this hotel
Response from 6293LaQuintaGM, Manager at La Quinta Inn & Suites Smyrna TN - Nashville
Responded 1 week ago
Thanks for your awesome feedback and loyalty to our hotel and the La Quinta brand! I’m pleased to read that you had such an enjoyable experience here at the La Quinta in Smyrna/Nashville. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.
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Although the room was spacious and the bed was comfortable, the service was greatly lacking. We stayed 3 nights and had to ask each morning to have our room refreshed. The bed got made and fresh towels were left. Coffee and cups for the in-room coffee maker were not left (
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Review collected in partnership with La Quinta
Response from 6293LaQuintaGM, Manager at La Quinta Inn & Suites Smyrna TN - Nashville
Responded 1 week ago
I’ve received your review of your stay with us here at La Quinta Smyrna TN - Nashville. It looks like we dropped the ball on meeting your expectations with our housekeeping. Apologizing for all oversight by my housekeeping staff, I appreciate your feedback. This is definitely not the experience we want you to have when staying with us! At La Quinta good service is not optional. Your feedback will help us improve our operation. Rest assured your comments have already been shared with our team and changes have been made. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again.
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This hotel might as well be a pet hotel. Hotels like this ought to be required to have some kind of an alert flag so a person knows what they are singing up for before they check in. I don't like surprises like this and when you arrive then it is to late to cancel.
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Review collected in partnership with La Quinta
Response from 6293LaQuintaGM, Manager at La Quinta Inn & Suites Smyrna TN - Nashville
Responded 1 week ago
I recently received your review of your experience here at La Quinta Smyrna TN - Nashville. It appears we dropped the ball on meeting your expectations. We definitely are a pet-friendly hotel. I apologize for any confusion or misinformation. There was a surge in guests with pets the recently as there was a dog show in town. Rest assured your comments are taken very seriously and have already been shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again.
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All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event Rooms
The lighted switches were a nice touch.
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12345610
"If it had been warm the huge air conditioning units outside our window would have been very loud."
"Very pleased King Bed was the best hotel bed I have sleep in for years. Thanks "
"The blankets on the beds are way to heavy for the temperatures."
"hire enough housekeeping staff to adequately keep rooms cleaned and serviced"
"Ask for an even-numbered room to be away from the noise of the interstate, but then you hear the garbage service in the back of the hotel."
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12345613
PRICE RANGE
$104 - $186 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la quinta inn & suites smyrna hotel smyrnala quinta inn and suites smyrna
LOCATION
United StatesTennesseeSmyrna
NUMBER OF ROOMS
76
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