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Comfort Suites Smyrna

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Comfort Suites Smyrna
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117 Reviews from our TripAdvisor Community

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Showing 116: English reviews
Parsons, Kansas
1 review
3 of 5 stars Reviewed 1 week ago

Are first night had kids playing and so loud after 10:00 pm went to front desk and they told me I would have to deal with it myself. The front desk person was on there personal phone and did not seem want to be bothered.

Helpful?
Thank lewism223
Comfort Suites S, General Manager at Comfort Suites Smyrna, responded to this review

We are so sorry for the problem. And we will look in to this. Thank you for the feed back.. and you have a wonderful day. Thanks Patricia More 

Miami, Florida
2 reviews
5 of 5 stars Reviewed June 16, 2016 via mobile

Overall my experience at Comfort Suites was excellent - in particular the staff were extremely helpful and friendly. The rooms were clean and the bed extremely comfortable. I give 5 stars for this hotel.

Helpful?
Thank TRANEE B
Comfort Suites S, Guest Relations Manager at Comfort Suites Smyrna, responded to this review

Thank you very much for hosting your birthday party at our hotel. We appreciate your business. I am glad that your event was a success at our hotel. Thanks for a positive review. Hope to see you again in future. Patricia Mcqueen Guest Relations Manager More 

Linn, Missouri
Level Contributor
319 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
3 of 5 stars Reviewed May 21, 2016 via mobile

Stopped here after a day of driving and thought the hotel looked new and nice. Area was well lit and appeared to be safe. Rooms were a little pricey for what they are, $139 for a double queen. Front desk staff in both the morning and evening were lacking social skills. Rooms were spacious and clean - didn't hear much... More 

Helpful?
Thank Wolfeaj
Comfort Suites S, Guest Relations Manager at Comfort Suites Smyrna, responded to this review

Thank you for your review. We sincerely apologize for the front desk staff social skills. We are currently working to replace some staff members. In reference to the breakfast choice, we have implemented Comfort Suites standards. WE hope that you can give us another try. More 

jones ok.
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 14, 2016 via mobile

Not a good stay . Site was impressive on a hill above other establishments. "Back view is trucking warehouse " Keep window closed you won't see it . Thought oh well need a place for the night tired one hour before dark . Again impressive look about the place from three sides . I do appreciate a safe place for... More 

Helpful?
Thank ronniem574
Comfort Suites S, Guest Relations Manager at Comfort Suites Smyrna, responded to this review

I really appreciate your taking the time to share your recent experience. I want to personally apologize for your disappointment with the front desk and the room. We want our guest to have the best stay possible where everything is Perfect. I am sorry if that was not the case during your stay. You can be Confident that we will... More 

Tennessee
Level Contributor
162 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed March 30, 2016

Having lived in Smyrna since 2008 I was getting married and choose to spend my last single night here with my best man, place was clean and so was our room, unfortunately we overslept and missed breakfast so can comment but overall the Hotel was clean and tidy, front desk was polite and we encountered no problems with anything

Helpful?
Thank MEB505
Comfort Suites S, Guest Relations Manager at Comfort Suites Smyrna, responded to this review

We are delilghted that your stay was comfortable. Our beds are very comfy may be the reason you slept over. We also have a very delicious breakfast. We hope next time you visit you get to enjoy our breakfast. More 

Crestwood, Illinois
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed March 25, 2016

We picked up a roadside coupon for the motel and found it to be a great place to stay at a good price! The room was nicely furnished and beds were comfortable. The pool and hot tub were clean and a perfect temperature. The complimentary breakfast included excellent biscuits and sausage gravy. Kudos to the food attendant. We were sorry... More 

Helpful?
Thank CrestwoodChuck
Comfort Suites S, Guest Relations Manager at Comfort Suites Smyrna, responded to this review

Thanks for a great review. We hope you can come visit again. More 

Lawrence Ks
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 17, 2016

As I expect from a Comfort Suites, the room was spacious, comfortable, and well laid out. I don't know if the walls were thinner or the guests louder, but it was noticeable. We were on the top floor. No outside noise, otherwise. The bathroom was showing signs of needing some work, like grout and needing new paint or wallpaper. Breakfast... More 

Helpful?
Thank John K
Comfort Suites S, Director of Sales at Comfort Suites Smyrna, responded to this review

I really appreciate your taking the time to share your recent experience. I want to personally apologize for your disappointment with the front desk and the room. We want our guest to have the best stay possible where everything is Perfect. I am sorry if that was not the case during your stay. You can be Confident that we will... More 

Skowhegan, Maine
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed February 16, 2016

Having never been to Nashville, I called to inquire about location of hotel to downtown, Grand Ole Oprey, etc. I was told very quickly that they were not located downtown and then the man at the front desk hung up on me! In disbelief, I called back and asked his name, which he said was John. I told him that... More 

Helpful?
Thank MCLUKEY
Comfort Suites S, Director of Sales at Comfort Suites Smyrna, responded to this review

I really appreciate your taking the time to share your recent experience. I want to personally apologize for your disappointment with the front desk and the room. We want our guest to have the best stay possible where everything is Perfect. I am sorry if that was not the case during your stay. You can be Confident that we will... More 

Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 9, 2016

Our grandson was bowling in a tournament at Smyrna. The team went up on Wednesday and we followed on Friday. They were all staying at the Comfort Suites in Smyrna. We checked and they had a vacancy. The young man that checked us in was not very personable. I don't think he spoke English very well. We got to our... More 

Helpful?
Thank Retiredgrammy
Comfort Suites S, Guest Relations Manager at Comfort Suites Smyrna, responded to this review

Thanks for your review. We are delighted that you enjoyed your stay and a sleep over. We are currently working on training front desk staff members to better over social skills. We hope that you can give us another try. More 

Mexico, Missouri, United States
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 5, 2016

The staff was nice enough, and the rooms were clean. Generally, that's all we're looking for in a quick stay on a road trip. The beds were firm, but that's really a preference thing. It was also pretty inexpensive considering we had to walk in instead of making a reservation.

Helpful?
Thank Chris C
Comfort Suites S, Director of Sales at Comfort Suites Smyrna, responded to this review

Perfect. See you next time. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Comfort Suites Smyrna

Address: 3001 Highwood Blvd, Smyrna, TN 37167-9400
Location: United States > Tennessee > Smyrna
Price Range: $120 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Smyrna 2.5*
Number of rooms: 64
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Also Known As:
Comfort Suites Smyrna Hotel Smyrna
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