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Comfort Suites Smyrna

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Comfort Suites Smyrna
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128 Reviews from our TripAdvisor Community

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Showing 127: English reviews
Monroe, Michigan
Reviewed 1 week ago

Hotel was conveniently located within one mile of several restaurants. Service was good, hot breakfast was especially good; pool, hot tub and fitness room appeared to be open and in good working order but I did not use these amenities. Cleanliness was terrible. When I arrived Wednesday the floor had not been vacuumed, there was hair on the pillow and...

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Helpful?
Thank Martin48312
Chickamauga, Georgia
Reviewed 3 weeks ago

My husband and I decided to stay somewhere outside of Loud, and busy Nashville. Upon arrival, we were greeting by a wonderful desk employee. She checked us in, gave us wonderful suggestions for dinner.... Wonderful full hot breakfast! Loved the waffles!!!!! We will definitely stay here again!

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Helpful?
Thank wigley4rus
Comfort Suites S, Director of Sales at Comfort Suites Smyrna, responded to this review

Thank you for staying with us. We are glad that you enjoyed your entire stay. We hope to see you soon.

Tennessee
Reviewed November 29, 2016

Upon arrival in our room a large black bug was dead on the bathroom floor, there was a bathtub half full of water, dust was every where, no batteries in tv remote, someone's clothes in the drawers, bedspreads were dirty,and what looked like a sexual aid on the floor. When shower was turned on it flooded the floor. When all...

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Helpful?
Thank travelingmamaw123
Comfort Suites S, Guest Relations Manager at Comfort Suites Smyrna, responded to this review

I really appreciate your taking the time to share your recent experience. I want to personally apologize for your disappointment with the room. We want our guest to have the best stay possible where everything is Perfect. I am sorry if that was not the case during your stay. You can be Confident that we will follow-up on your that...

Reviewed November 25, 2016 via mobile

The room was comfortable and clean. The room looks to have been updated recently. The vent in the bathroom was not very clean but that was the only thing that seemed unclean. The breakfast was not good, but there was close eateries. Coffee was not really even drinkable.

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Helpful?
Thank Andy H
Comfort Suites S, Guest Relations Manager at Comfort Suites Smyrna, responded to this review

Thank you for taking the time to complete our online survey. We are glad that you enjoyed your stay. Your concerns regarding the vent is being rectified with our house keeping department. In reference to you breakfast issue we are updating our breakfast. We hope that you will give us another try again. Patricia McQueen

Reviewed October 23, 2016 via mobile

My daughter and I decided to choose Comfort Suites since we have stayed in one before in Omaha Nebraska. However, I was less than thrilled when room costed nearly 270 dollars. I talked to others that just happened to drive through and were offered a room were given their rooms for fraction of the price. Our room smelled like Urine...

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Helpful?
Thank Angel L
Comfort Suites S, Guest Relations Manager at Comfort Suites Smyrna, responded to this review

I would like to apologize for your experience at the hotel. We have looked in to all the areas of your concern and have addressed the rectifiction. We hope that you will give us another try again.

Libertyville Illinois USA
Reviewed October 12, 2016

Would highly recommend this hotel. It is a convenient location past Nashville if traveling South. Spacious comfortable room. Assorted choices for breakfast. Many restaurants in area. Staff very courteous.

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Helpful?
Thank SLS963
Comfort Suites S, Guest Relations Manager at Comfort Suites Smyrna, responded to this review

Thank you very much for staying with us. We are delighted that you enjoyed your stay in every aspect of your stay from the front desk staff to the breakfast staff to your room amenities. We hope that you will come back and stay with us home away from home. Sincerely Patricia McQueen Guest relations manager

Reviewed October 2, 2016

Good place to stay to avoid the high prices and traffic of Nashville. Better than the average Comfort suites. Nice eating area, pleasant stall. Management assured me bedding will upgraded within month. Great access to the Natchez Trace Parkway that avoids the Nashville traffic.

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Helpful?
Thank Pat M
Comfort Suites S, Director of Sales at Comfort Suites Smyrna, responded to this review

Thank you for staying with us. We are glad that you enjoyed your stay. See you next time when you are in Nashville.

Reviewed September 26, 2016

This was a clean, updated hotel. Staff friendly . Located next to Cracker Barrel which is important to us. Quiet. The lighting though needs to be improved. A women needs a good mirror and lighting. You won't be disappointed. Almost forgot the beds and pillows were excellent.

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Helpful?
Thank Carol J
Comfort Suites S, Director of Sales at Comfort Suites Smyrna, responded to this review

Thank you for staying with us. We are glad that you enjoyed your stay. See you next time when you are in the area.

Reviewed September 25, 2016 via mobile

My boyfriend and I chose to stay here last minute for a concert in Nashville. The hotel is about 15 minutes from Nashville, so it is perfectly located. There are a bunch of restaurants nearby (Cracker Barrel is right next door). The front desk staff don't have the greatest customer service skills. Most front desk usually say "hello" when you...

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Helpful?
Thank dcj1009
Comfort Suites S, Director of Sales at Comfort Suites Smyrna, responded to this review

Thank you for staying with us. We are glad that you enjoyed your stay. We will look into further of your concerns about the printer problem and the staff services. We hope that you can give us a try again.

Woodlawn, Illinois
Reviewed September 21, 2016 via mobile

We had an excellent visit, room was excellent and the staff was very helpful. Good hot breakfast to start the day. The hotel was very clean, and well lit in the parking area. We would stay here again.

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Helpful?
Thank Michael P
Comfort Suites S, Director of Sales at Comfort Suites Smyrna, responded to this review

Thanks for staying with us. We are glad that you enjoyed every facility and amenities that the hotel provides. Hope to see you next time.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms

Additional Information about Comfort Suites Smyrna

Address: 3001 Highwood Blvd, Smyrna, TN 37167
Location: United States > Tennessee > Smyrna
Price Range: $111 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Smyrna 2.5*
Number of rooms: 64
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Also Known As:
Comfort Suites Smyrna Hotel Smyrna
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Suites Smyrna staff and other travelers.
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Questions? Get answers from Comfort Suites Smyrna staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for the 3rd floor”
 of 5 bubbles wigley4rus, 3 weeks ago | Read review
“Quiet away from the highway”
 of 5 bubbles 245patm, Oct 2, 2016 | Read review
“Look for coupons at the Interstate reststops”
 of 5 bubbles CrestwoodChuck, Mar 25, 2016 | Read review
“Go some where else.”
 of 5 bubbles lonniel29, Dec 28, 2015 | Read review
“Go somewhere else.”
 of 5 bubbles evannap2015, Oct 16, 2015 | Read review
5 of 5
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