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Comfort Suites Smyrna

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Comfort Suites Smyrna
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121 Reviews from our TripAdvisor Community

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Showing 120: English reviews
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was a clean, updated hotel. Staff friendly . Located next to Cracker Barrel which is important to us. Quiet. The lighting though needs to be improved. A women needs a good mirror and lighting. You won't be disappointed. Almost forgot the beds and pillows were excellent.

Helpful?
Thank Carol J
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

My boyfriend and I chose to stay here last minute for a concert in Nashville. The hotel is about 15 minutes from Nashville, so it is perfectly located. There are a bunch of restaurants nearby (Cracker Barrel is right next door). The front desk staff don't have the greatest customer service skills. Most front desk usually say "hello" when you... More 

Helpful?
Thank dcj1009
Woodlawn, Illinois
Level Contributor
96 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had an excellent visit, room was excellent and the staff was very helpful. Good hot breakfast to start the day. The hotel was very clean, and well lit in the parking area. We would stay here again.

Helpful?
Thank Michael P
1 review
1 of 5 stars Reviewed August 14, 2016 via mobile

My fiancé travels due to work and his company put him in this hotel for 3 weeks. I visited him since I was close to the area, was a nice hotel and very clean I never interacted with the staff so I have no comment on that. My problem was what happened when my fiancé lost his key card to... More 

Helpful?
Thank Kirsten F
Comfort Suites S, Guest Relations Manager at Comfort Suites Smyrna, responded to this review

We are so sorry to hear about your loss of possessions. The police detective that came to the hotel to investigate this case found no forced entry to the guest room door. No hinges to the door was found tampered with. Again we apologize for your situation. Nonthless if the hotel find any clues or missing items, we will contact... More 

Travelers are raving about these Smyrna hotels

Parsons, Kansas
1 review
3 of 5 stars Reviewed July 19, 2016

Are first night had kids playing and so loud after 10:00 pm went to front desk and they told me I would have to deal with it myself. The front desk person was on there personal phone and did not seem want to be bothered.

Helpful?
Thank lewism223
Comfort Suites S, General Manager at Comfort Suites Smyrna, responded to this review

We are so sorry for the problem. And we will look in to this. Thank you for the feed back.. and you have a wonderful day. Thanks Patricia More 

Miami, Florida
2 reviews
5 of 5 stars Reviewed June 16, 2016 via mobile

Overall my experience at Comfort Suites was excellent - in particular the staff were extremely helpful and friendly. The rooms were clean and the bed extremely comfortable. I give 5 stars for this hotel.

Helpful?
Thank TRANEE B
Comfort Suites S, Guest Relations Manager at Comfort Suites Smyrna, responded to this review

Thank you very much for hosting your birthday party at our hotel. We appreciate your business. I am glad that your event was a success at our hotel. Thanks for a positive review. Hope to see you again in future. Patricia Mcqueen Guest Relations Manager More 

Linn, Missouri
Level Contributor
336 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
3 of 5 stars Reviewed May 21, 2016 via mobile

Stopped here after a day of driving and thought the hotel looked new and nice. Area was well lit and appeared to be safe. Rooms were a little pricey for what they are, $139 for a double queen. Front desk staff in both the morning and evening were lacking social skills. Rooms were spacious and clean - didn't hear much... More 

Helpful?
Thank Wolfeaj
Comfort Suites S, Guest Relations Manager at Comfort Suites Smyrna, responded to this review

Thank you for your review. We sincerely apologize for the front desk staff social skills. We are currently working to replace some staff members. In reference to the breakfast choice, we have implemented Comfort Suites standards. WE hope that you can give us another try. More 

jones ok.
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 14, 2016 via mobile

Not a good stay . Site was impressive on a hill above other establishments. "Back view is trucking warehouse " Keep window closed you won't see it . Thought oh well need a place for the night tired one hour before dark . Again impressive look about the place from three sides . I do appreciate a safe place for... More 

Helpful?
Thank ronniem574
Comfort Suites S, Guest Relations Manager at Comfort Suites Smyrna, responded to this review

I really appreciate your taking the time to share your recent experience. I want to personally apologize for your disappointment with the front desk and the room. We want our guest to have the best stay possible where everything is Perfect. I am sorry if that was not the case during your stay. You can be Confident that we will... More 

Tennessee
Level Contributor
171 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed March 30, 2016

Having lived in Smyrna since 2008 I was getting married and choose to spend my last single night here with my best man, place was clean and so was our room, unfortunately we overslept and missed breakfast so can comment but overall the Hotel was clean and tidy, front desk was polite and we encountered no problems with anything

Helpful?
Thank MEB505
Comfort Suites S, Guest Relations Manager at Comfort Suites Smyrna, responded to this review

We are delilghted that your stay was comfortable. Our beds are very comfy may be the reason you slept over. We also have a very delicious breakfast. We hope next time you visit you get to enjoy our breakfast. More 

Crestwood, Illinois
Level Contributor
57 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed March 25, 2016

We picked up a roadside coupon for the motel and found it to be a great place to stay at a good price! The room was nicely furnished and beds were comfortable. The pool and hot tub were clean and a perfect temperature. The complimentary breakfast included excellent biscuits and sausage gravy. Kudos to the food attendant. We were sorry... More 

Helpful?
Thank CrestwoodChuck
Comfort Suites S, Guest Relations Manager at Comfort Suites Smyrna, responded to this review

Thanks for a great review. We hope you can come visit again. More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Comfort Suites Smyrna

Address: 3001 Highwood Blvd, Smyrna, TN 37167-9400
Location: United States > Tennessee > Smyrna
Price Range: $125 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Smyrna 2.5*
Number of rooms: 64
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Also Known As:
Comfort Suites Smyrna Hotel Smyrna
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