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Holiday Inn Express Hotel & Suites Smyrna-Nashville Area

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Traveler (73)
Room & Suite (33)
Dining (15)
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Overview
  • Excellent54%
  • Very good24%
  • Average10%
  • Poor7%
  • Terrible5%
Travelers talk about
“front desk”(20 reviews)
“cinnamon rolls”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness center
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Smyrna-Nashville Area
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Offers from Holiday Inn Express Hotel & Suites Smyrna-Nashville Area
Special Offer: Book Direct and Save
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (138)
There are newer reviews for Holiday Inn Express Hotel & Suites Smyrna-Nashville Area
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Traveler rating
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LanguageEnglish
73
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10
7
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All reviewsfront deskcinnamon rollsfull length mirrorbed was comfortablewould stay here againthese folksturkey sausagegreat hotel to stayrewards programhotel staffcracker barrel restaurantnashville areamicrowave and refrigeratorupon checkgreat breakfastfree breakfastlocation is great
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41 - 45 of 137 reviews
Reviewed June 5, 2016 via mobile

The staff was rude, when I checked in on Friday night they got my room wrong and when I asked them two behind the desk they were very rude did not apologize, did not offer anything to make up for it all I got was...More

Thank Matthew S
Response from BNASM, General Manager at Holiday Inn Express Hotel & Suites Smyrna-Nashville AreaResponded June 6, 2016

Dear Guest, We apologize for the inconvenience you experienced regarding your room type. It appears your reservation was booked through a non IHG booking site. This often can lead to errors in booking; including room types. We apologize that we were not able to accommodate...More

Reviewed May 15, 2016 via mobile

The facility was nice but skip the breakfast buffet. The buffet area was just plain gross. Looked like it had not been cleaned in weeks. No coffee fixings, just a really sub-par Holiday Inn Express breakfast.More

Thank Kevin C
Response from BNASM, General Manager at Holiday Inn Express Hotel & Suites Smyrna-Nashville AreaResponded May 17, 2016

Dear TripAdvisor Contributor, Thank you so much for taking the time to review our property. We take extreme pride in our facility and even more pride in our breakfast. We are taking your concerns to heart and will make sure this does not happen again....More

Reviewed May 8, 2016 via mobile

We reserved a suite but received a call the day we were to check in that something was wrong with the room & it was unavailable. They offered us another room (not a suite) which was fine. I appreciate their forthrightness in communicating ahead rather...More

Thank CatsRFun
Reviewed May 1, 2016

As soon as we drove up to this Holiday Inn Express, it seemed welcoming. Our check-in was quick and friendly. When we saw our spotless, roomy, modern room, I was so relieved. At hotels, all sorts of sanitation issues can kick my allergies into high...More

Thank BonnieBrant
Reviewed May 1, 2016 via mobile

Hi I had a great experience at Holiday Inn express w cont breakfast and professional services . Thanks will be back ; love the rewards program from IHG ! Bed felt good w easy wifi access and fitness services. All shops that was looking for...More

Thank JamaallovesGod
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Center with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Center with Gym / Workout Room
Pool
Heated pool
Indoor pool
Hot Tub
Details
Price range
$117 - $199 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$117 - $199 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (73)
Room & Suite (33)
Dining (15)
Pool & Beach (2)
Business Center & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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_paatyt
April 28, 2017|
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Response from BNASM | Property representative |
We will be happy to receive your packages at no charge to you. Just make sure the guest name is on the package. Hopefully this was helpful, please fill free to reach out to us for any more question. E.Preston General... More
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Room Tips
"We were on the 4th floor, facing north (odd numbers) and it was very quiet. Never heard a peep from any other..."
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"Maybe try Sleep Inn or Comfort Suites? There are a lot of hotels nearby."
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"for noise, choose a room facing away from the street/interstate."
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"I always get a room away from the elevator for less traffic."
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