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Holiday Inn Express Hotel & Suites Smyrna-Nashville Area

#5 of 10 Hotels in Smyrna
Certificate of Excellence
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Holiday Inn Express Hotel & Suites Smyrna-Nashville Area
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103 Reviews from our TripAdvisor Community

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Showing 102: English reviews
A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

While driving back from Orlando to Chicago, we spent the night at this hotel. From the start the front desk person was kind and courteous. In the morning, the breakfast was excellent with so many options to choose from. And a special thanks to David, staff member, for continuously filling the breakfast items and providing fresh items. They even provided... More 

Helpful?
Thank A TripAdvisor Member
Livonia, United States
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed 5 weeks ago via mobile

Stayed there several times, my last stay was the week of June 6 for 4 nights. The staff at check in and breakfast were outstanding It is always nice to see breakfast being served early before the posted time for the people that need to catch a flight or start work at 6:00AM When the checking staff remember your name... More 

Helpful?
Thank Kevin R
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

Modern style hotel in Smyrna as you would expect a Holiday Inn express to be. Breakfast is as every Holiday Inn Express, hot and cold selections. Love those cinnamon rolls. It is also in a good location. There are a lot of choices to eat just across the Interstate. I recommend 'Famous Dave's' for some good BBQ. They also have... More 

Helpful?
Thank David P
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 5, 2016 via mobile

The staff was rude, when I checked in on Friday night they got my room wrong and when I asked them two behind the desk they were very rude did not apologize, did not offer anything to make up for it all I got was a "this is all we have take it or leave it" very rude. The rest... More 

Helpful?
Thank Matthew S
BNASM, General Manager at Holiday Inn Express Hotel & Suites Smyrna-Nashville Area, responded to this review

Dear Guest, We apologize for the inconvenience you experienced regarding your room type. It appears your reservation was booked through a non IHG booking site. This often can lead to errors in booking; including room types. We apologize that we were not able to accommodate with your preferences. Booking through IHG directly will insure you book exactly what you are... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 15, 2016 via mobile

The facility was nice but skip the breakfast buffet. The buffet area was just plain gross. Looked like it had not been cleaned in weeks. No coffee fixings, just a really sub-par Holiday Inn Express breakfast.

Helpful?
Thank Kevin C
BNASM, General Manager at Holiday Inn Express Hotel & Suites Smyrna-Nashville Area, responded to this review

Dear TripAdvisor Contributor, Thank you so much for taking the time to review our property. We take extreme pride in our facility and even more pride in our breakfast. We are taking your concerns to heart and will make sure this does not happen again. Again, thank you. We respect your feedback and will use it to make our service... More 

Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 8, 2016 via mobile

We reserved a suite but received a call the day we were to check in that something was wrong with the room & it was unavailable. They offered us another room (not a suite) which was fine. I appreciate their forthrightness in communicating ahead rather than waiting til we arrived. The cost of the room was reduced accordingly at our... More 

Helpful?
Thank CatsRFun
Panama City Beach, Florida
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 1, 2016

As soon as we drove up to this Holiday Inn Express, it seemed welcoming. Our check-in was quick and friendly. When we saw our spotless, roomy, modern room, I was so relieved. At hotels, all sorts of sanitation issues can kick my allergies into high gear. But this hotel was so clean and nice that I forgot I had allergies.... More 

Helpful?
Thank BonnieBrant
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 1, 2016 via mobile

Hi I had a great experience at Holiday Inn express w cont breakfast and professional services . Thanks will be back ; love the rewards program from IHG ! Bed felt good w easy wifi access and fitness services. All shops that was looking for were driving distance .

Helpful?
Thank JamaallovesGod
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 26, 2016

We were able to check in a bit early. 3rd floor room was wonderfully up kept. Slept great :) My favorite part was breakfast. Ivan, the breakfast manager, does a phenomenal job. Biscuits were good, sausage hot and loved the individual bottles of milk and they even had chocolate!! Others with me said the eggs were like being at home.... More 

Helpful?
Thank Irishjenn
Westland, Michigan
Level Contributor
84 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 20, 2016 via mobile

As far as hotels on business trips, this hire loved up to expectations. Rooms are comfortable with a nice central air system. Nice tv complete with a long list of channels from directv. The people at the desk were nice and very helpful in answering any questions. Overall I'd recommend this hotel for the price

Helpful?
Thank ryan144144
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Brand new addition to the Heart of Smyrna, is the Holiday Inn Express Hotel & Suites Nashville/Smyrna, Tennessee! We are conveniently located to I-24 at exit 66(A), just a short drive to downtown Nashville hotels and Murfreesboro, Tennessee. With our world class service and many Nashville/Smyrna businesses, restaurants and attractions within walking distance or minutes from our front door, you ll discover why our guests have selected us as their preferred hotel in Nashville/Smyrna! This state-of-the-art hotel features special in room amenities such as free high speed,T1 enhanced Internet access, 32 flat panel LCD TV and free local calls. Suites are available with microwave and refrigerators; Whether you are staying with us for business or pleasure, take time to relax and enjoy our indoor heated swimming pool, business center, wireless Internet access in all public areas and fitness center. Points of interest Companies:, Nissan Motors, Hewlett Packard, Square D Hospitals: StoneCrest Medical Center, Vanderbilt Medical College, MTMC Universities:Middle Tennessee State University, Vanderbilt University Local Attractions: Nashville Grand Ole Opry, Sam Davis Home, Home of the NFL Tennessee Titans Stay Smart at the Holiday Inn Express & Suites Nashville/Smyrna, Tennessee ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Smyrna-Nashville Area

Address: 2565 Highwood Boulevard, Smyrna, TN 37167
Location: United States > Tennessee > Smyrna
Price Range: $131 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Smyrna-Nashville Area 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Smyrna-Nashville Area
Holiday Inn Express Smyrna
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