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Legacy Mountain Resort

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Legacy Mountain Resort
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326 Reviews from our TripAdvisor Community

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Showing 326: English reviews
Charlotte, North Carolina, United States
Level Contributor
3 reviews
2 of 5 stars Reviewed 2 days ago NEW via mobile

Grinder pump alarm went off for the first 48 hours and after it was turned off, raw sewage ran down our driveway the rest of the stay. The bathrooms by the pool were stopped up the entire visit and we had to walk back to our cabin every time our kids had to go to the bathroom .

Helpful?
Thank Kristi K
Boston, Massachusetts
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This place was just amazing. Something out of a movie. Beautiful views, amazing housing full of everything you need to enjoy the beauty of nature and make you feel like part of it. Great space and great staff.

Helpful?
Thank TravelboyJC
Management response:

Dear TravelboyJC, Thank you for taking the time to leave a review on your recent stay. We are thrilled we were able to meet your expectations and you enjoyed your time with us. We strive to make every stay a pleasant one and genuinely appreciate you choosing us for your Smoky Mountain vacation. We look forward to the opportunity to... More 

Saint Louis, Missouri
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Cabin was nice, needs a deep cleaning. Turned on the ceiling fans and dust went everywhere! The place just needs a light more of a quick clean between families showing up for vacation! Also the Legacy Mountain Resort might want to spend some time and clean up the pool area, looks a little run down and nothing like the pics... More 

Helpful?
Thank 328eric
Papeete, null, French Polynesia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Cabin was awesome, clean, brilliant view. hot tub, jacuzzi bath,2 bathrooms, loft bed. one king bed, one pull out couch,full kitchen No one office to check in or out but trusted us over the phone to finish up.wifi. AC ,just right

Helpful?
Thank Rosanna T
Management response:

Dear Rosanna T, We wanted to thank you for sharing such positive feedback regarding your recent stay. We’re honored to have shared the Smoky Mountain experience with you. Please do come back soon! Yours in hospitality, Amy P More 

Nauvoo, Alabama
Level Contributor
4 reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

Worse cabin stay we have ever encountered. All issues could have been avoided if housekeeping had reported all problems in a walk through of the cabin before we arrived. We requested another cabin and were told we were stuck with the one we were in. Air in main living quartered did not work. Temperatures ranged from 85 to 89 degrees... More 

Helpful?
Thank worden1957
Elvis' Homeland
Level Contributor
67 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed June 13, 2016

I booked Cabin 45 Legacy Views and a Theater through Gatlinburg Falls- cabinsofthesmokymountains.com. This was my second time booking through them, so they gave me a 10% discount, which was a nice bonus. This cabin faces Mt. LeConte. It is absolutely breathtaking. When you get to the resort, you do have to drive to the top of the resort, which... More 

Helpful?
Thank lilo723
Management response:

Dear lilo723, We wanted to thank you for sharing such positive feedback regarding your recent stay. The views are spectacular! We’re honored to have shared the Smoky Mountain experience with you. Please do come back soon. Yours in hospitality, Amy P More 

2 reviews
5 of 5 stars Reviewed May 29, 2016 via mobile

This was a very fun trip the guides were great and very friendly would highly recommend it for a family young and older my kids were not very excited at first but the first ones to go at the end of the trip felt very safe and had no complaints about anything

Helpful?
Thank Josh J
Management response:

Dear Josh J, Thank you for taking the time to review your recent experience with Legacy Mountain Ziplines. Unfortunately, we are not affiliated with them. Please leave your review on their page. They would love to hear you enjoyed your time with them. Best regards, Amy P. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 12, 2016

The views are amazing. I stayed in cabin #77 and loved it. There were 9 people staying for a fun getaway weekend. The kids loved all of the games throughout the cabin. The place was clean and close to Dollywood.

Helpful?
1 Thank Vanessa T
Management response:

Dear Vanessa T, Thank you for taking the time to leave a review on your recent stay at Legacy Mountain Resort. We are thrilled your and your party enjoyed all the cabin had to offer. We hope to have you back with us on a future stay. Yours in hospitality, Amy P. More 

1 review
4 of 5 stars Reviewed May 9, 2016

My wife and I stayed with our 19-month old son for 7 nights at cabin #36 - Imagine. Our experience was great, the accommodations were just like the pictures on the website, in great condition and everything was very clean. Be aware that each cabin is independently owned although the cleaning/maintenance is done by the resort, so other cabins might... More 

Helpful?
Thank Alejandro P
Management response:

Dear Alejandro P, Thank you for your review of #36 Imagine Cabin. With apologies, that cabin's management company is Gatlinburg Falls not Legacy Mountain Resort. We deeply regret that you experienced a maintenance issue complicated by this type of attitude and certainly hope you will return to our area and our resort, perhaps through our rental management company next time.... More 

Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 15, 2016 via mobile

The views from Moondancer are breathtaking! We enjoyed being a few miles of the parkway, and it's not too far away from activity. The living room furniture needs to be replaced. The power went out one night for a couple of hours which was no real problem. However, they would not answer the after hours telephone number they had given... More 

Helpful?
Thank jcbishop
Management response:

Dear jcbishop, Thank you for taking the time to share your recent experience with us. We appreciate your comments on the cabin and its views- we are sorry to hear that you were disappointed by some aspects of your stay. Please accept our apologies for what is certainly not indicative of the service levels that we pride ourselves on providing... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
Services
  • Free Parking

Additional Information about Legacy Mountain Resort

Address: 1735 Upper Middle Creek Road, Sevierville, TN 37876
Location: United States > Tennessee > Sevier County > Sevierville
Price Range: $159 - $289 (Based on Average Rates for a Standard Room)
Number of rooms: 800
Also Known As:
Legacy Mountain Hotel Sevierville
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