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The Preserve Resort

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336 Reviews from our TripAdvisor Community

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Showing 336: English reviews
Indiana
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed September 1, 2009

I picked the Preserve Resort to be my wedding destination. Well, it was the worst day ever. We arrived on Friday evening, two cabins, one for my now husband and I and the other cabin for our family. One cabin was a 1 bedbroom and the other was a 4 bedroom. $1300.00 for both. At first glance, these cabins are... More 

Helpful?
4 Thank bigal564
Cincinnati
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed August 31, 2009

Booked to 6 BR cabin for 2 nights for $1000 to relax and bond with my close friends over the weekend.. We faced following - 1. No water whatsoever for hours at times.. Many of us had to delay our plans because we couldnt get cleaned up. 2. Maintenance doesn't answer immediately.. Did I mention, NO WATER at all during... More 

Helpful?
1 Thank panku21
ramahoe
1 review
4 of 5 stars Reviewed August 26, 2009

We stayed at one of the one-bedroom cabins at the Preserve Resort. The view of the Smokey Mountains was unbelievable! The staff was helpful and very nice. The cabin and its amenities were far above my expectations. The cabin was clean, comfortable, and the area was very quiet. The other cabins were about 30ft apart, so if you looking for... More 

Helpful?
Thank ramahoe
boca raton, fl
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 18, 2009

If I could say just one thing about the Preserve Resort, I would say don't go. We contacted the resort's reservation department to inquire about one of their cabins we saw on their web site. We asked if it was in a private location, upscale with a fireplace and hot tub, close to everything. She said yes, it is one... More 

Helpful?
1 Thank travelingpenguin007
Boston, Massachusetts
Level Contributor
140 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
4 of 5 stars Reviewed August 13, 2009

We were a big family with children staying here over New Year's and there was plenty of room especially with the pullout couches- although those are best for kids, not older people. Everything was clean and cozy especially in the winter season, and the grocery store was a 15 min drive so not completely in the middle of nowhere. Great... More 

Helpful?
1 Thank occasionaltravels
Kentucky
1 review
5 of 5 stars Reviewed August 6, 2009

I looked at the reviews on this website after I had already booked the vacation to stay at The Preserve Resort. I was very nervous and was already looking for different places to stay before we even got down there. People are right about the ride up the mountian, it's kind of nerve racking and very hard on your car,... More 

Helpful?
Thank Kunts
Nashville
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed August 5, 2009

Arrived with partially eaten soap (rodent). Woke up the first night at 2am with a mouse trying to get into our food and mouse droppings all over the counters. Covered food. Woke up again at 4am with a mouse running laps inside the wall in the master bedroom. Woke up at 9am with mouse droppings one of the bathtubs and... More 

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3 Thank ctbrock
Florida
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed July 29, 2009

Wish I saw this website before I reserved our cabin at the Preserve Resort! The cabin was very nice from first glance but very dirty once we started looking around, food left on silverware, cobwebs, etc... Cabins are literally 30 feet apart, no privacy at all! But on night 2, we came back from being gone for 11 hours and... More 

Helpful?
2 Thank iwanagothere
Aurora, IL
Level Contributor
123 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
5 of 5 stars Reviewed July 20, 2009

I just returned from a week at The Preserve Resort. My family and I rented two cabins - Havens at Hedgewood II. Check-in was fast and easy. Our cabins were right next to each other as requested, and we had beautiful views of the mountains. The cabins were immaculate upon arrival and were as the pictures promoted. We had no... More 

Helpful?
Thank Cubsfan_1974
Pittsburgh, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 7, 2009

We loved this place. Cabin #2702. Everything was very neat and tidy. The pictures are taken at exactly the right angle. 3 bedroom was smaller than we thought it would be. great view. excellent customer service. no maintenance problems @ all! about a 15 minute ride to and from pigeon forge. not bad. easy access. wished it would have a... More 

Helpful?
Thank danzsir
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
Services
  • Free Parking

Additional Information about The Preserve Resort

Address: 3031 Hickory Lodge Dr, Sevierville, TN 37862
Location: United States > Tennessee > Sevier County > Sevierville
Number of rooms: 38
Also Known As:
The Preserve Hotel Sevierville
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