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Resort at Governor's Crossing

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969 Reviews from our TripAdvisor Community

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There are newer reviews for Resort at Governor's Crossing
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Showing 967: English reviews
Christiansburg, Virginia
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 16, 2014

Have stayed at this resort before and always pleased! Spur of the moment trip was made especially easy by Brandon who took care of us at the check -in! 9 year old LOVED the proximity of the indoor pool . Was very clean and she enjoyed all the activities . Room was very clean and met all our needs .... More 

Helpful?
Thank Hornet1957
THeResort, Manager at Resort at Governor's Crossing, responded to this review

Thank you so very much for your kind words! Brandon will be so pleased to know that he made a lasting impression on you and your visit with us! Our number one goal is to provide a clean and comfortable room for all of our guests and it pleases us to know that we did just that for you! We... More 

Evarts, Kentucky, United States
2 reviews
3 of 5 stars Reviewed December 15, 2014

We had to leave the hotel at 3 am due to a fire alarm and it was very cold out side but all they could say was sorry but would not even give a discount.a d when it was time foe the pool to close they just turned the lights out on everyone that was in there

Helpful?
Thank Brenda N H
THeResort, Manager at Resort at Governor's Crossing, responded to this review

On behalf of the entire staff of The Resort, we are so very sorry that your visit with us was interrupted because of the fire alarm. We are committed to the safety of our guests and take alarms very serious. We are glad that there was no real danger and that everyone was able to return to their rooms rather... More 

Kingston, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 11, 2014

I wanted to look at this property prior to making reservations. Sally at the front desk greeted me, answered a multitude of questions, and gave me the opportunity to view the room type that I was interested in, as well as the property's amenities. I was impressed with the cleanliness of the room and the indoor water park. Thanks to... More 

Helpful?
1 Thank leffews
THeResort, Manager at Resort at Governor's Crossing, responded to this review

On behalf of the entire staff of The Resort, thank you for your kind words! Sally will be so pleased to learn that she made such an impression on you. Our number one goal is to become the premier vacation destination for everyone that comes to visit the Great Smoky Mountain area and it starts with providing excellent guest services... More 

Hickory, North Carolina
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed December 9, 2014

Stayed here 2 nights the weekend of Thanksgiving. Got checked in around 9pm or so, check in was painless and front desk staff friendly enough. I asked for location of luggage cart and was told they were around the corner near fire exit. I looked and found none, asked if they could be anywhere else and was told they must... More 

Helpful?
Thank david e
THeResort, Manager at Resort at Governor's Crossing, responded to this review

Thank you for taking the time to share your experience with us. Feedback from our guests is so important to us as we use it to better ourselves as well as our property. We are sorry that you were unable to utilize our luggage carts. This past weekend was a very busy one and the vast majority of our guests... More 

Cumming, Georgia
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 8, 2014

If you're planning on cooking, you need to bring everything with you. We stayed in two different rooms and neither had a full set of measuring cups or spoons. There were a number of lights bulbs out. One toilet ran constantly. The refrigerator's thermostat nob was gone so you could not change temp. We had milk and eggs freeze. Pool... More 

Helpful?
Thank Charlene P
THeResort, Manager at Resort at Governor's Crossing, responded to this review

We are so very thankful for your comments as we use them to better ourselves as well as our property! On behalf of the entire staff, please accept our apologies for failing to ensure that your unit was up to your standards. We all work very hard to ensure that our guests have a clean, comfortable unit with all of... More 

Culpeper, Virginia
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 3, 2014 via mobile

Water slides and pools are a great attraction. My son could almost skip the other stuff in the area and just swim here! Friendly staff, good value, fast internet, big rooms with great beds. Nothing not to like!

Helpful?
Thank William S
THeResort, Manager at Resort at Governor's Crossing, responded to this review

We are so very glad to know that you enjoyed your stay with us! Our number one goal is to provide clean and comfortable rooms for all of our guests along with ensuring that there is plenty for the whole family to do while here and it makes us all swell with pride to know that we are accomplishing just... More 

Davis, California
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 1, 2014

Just spent 5 otherwise very nice nights at this property over Thanksgiving, was generally happy with the room and amenities, enough so that without this other issue, I'd probably give it 3.5 stars. Great pool and indoor slide area for cold weather water sports for kids, rooms were reasonably spacious, kitchen utensils were a bit spartan for a condo providing... More 

Helpful?
3 Thank Mmrhone
THeResort, Manager at Resort at Governor's Crossing, responded to this review

Thank you for taking the time to share your thoughts with us! Feedback from our guests is very important to our staff and we value all that our guests have to share. We are sorry that the fee for the in room safe was not discussed with you during your check in process. The fees are explained in greater detail... More 

Level Contributor
42 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 27, 2014 via mobile

Stayed here couple of times. You can't beat it for price. We had a studio apartment and great view from our balcony. Nice pools indoor and outdoor. Always clean and staff helpful. Rooms where quiet and peaceful. Vary close to all attractions.

Helpful?
Thank CCLS l
THeResort, Manager at Resort at Governor's Crossing, responded to this review

Thank you for taking the time to share your experience with us! Feedback from our guests is so very important to our continuing commitment of providing excellent guest service to all of our patrons! We are looking forward to seeing you again and wish you and yours a very Merry Christmas and a Happy New Year! More 

Corpus Christi, Texas
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 26, 2014

this was one of the most amazing stays I have had in along time my mom met with her sisters after not seeing them for so long and we all stayed in a pretty cool room we used the pools like everyday and we were able to see our cars the whole time we stayed I honestly think the pool... More 

Helpful?
Thank rickyss782
THeResort, Manager at Resort at Governor's Crossing, responded to this review

On behalf of the entire staff of The Resort, please accept our heartfelt condolences on the passing of your Mother. It is never easy to say goodbye to a loved one but we are glad that you were able to make some wonderful memories with family. We hope to be of service to you again in the future and wish... More 

Fort Walton Beach, Florida, United States
2 reviews
5 of 5 stars Reviewed November 24, 2014

I would like to Thank the staff at Governor's crossing for making a near ruined vacation A very Memorable one!!!! Room was very nice and clean and the staff was very Friendly Brandan, NANA,Kelly, and Steve you guy's are the best!!!

Helpful?
Thank Dionne W
THeResort, Manager at Resort at Governor's Crossing, responded to this review

On behalf of Brandon, Nona, Kelly, and Steve thank you for the kind words! Our number one goal is to provide all of our guests with a clean comfortable place to make long lasting memories and it pleases us to know that our staff did just that for you! We are looking forward to your next visit and wish you... More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Resort at Governor's Crossing offers 165 units for the perfect vacation. Our guest units can sleep from 2 to 14 and are equipped with full kitchens, baths with jetted tubs, modern decor and DVD players. The whole family will enjoy our year round climate controlled indoor water park and our seasonal outdoor water park with 5 pools, two hot tubs, high speed water slides, sauna, and a 250 foot lazy river. Be it a family vacation, weekend getaway, or a business trip you can rest assured that you have made the right choice when selecting to stay at The Resort at Governor's Crossing when looking for accommodations in the Smokies. ... more   less 

Additional Information about Resort at Governor's Crossing

Address: 225 Collier Dr, Sevierville, TN 37862-6911
Location: United States > Tennessee > Sevier County > Sevierville
Price Range: $97 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Resort at Governor's Crossing 3.5*
Number of rooms: 165
Reservation Options:
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Also Known As:
Resort At Governor`s Crossing Hotel Sevierville
The Resort At Governors Crossing
Governors Crossing Resort
Governor's Crossing
Resort Governors Crossing
Hotel Style:
#1 Green Hotel in Sevierville
#7 Romantic Hotel in Sevierville
#8 Family Hotel in Sevierville
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