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Resort at Governor's Crossing

GreenLeadersSilver level
225 Collier Drive, Sevierville, TN 37862
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935 Reviews from our TripAdvisor Community

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Showing 933: English reviews
Anderson, Indiana
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Very nice family fun place. Very helpful staff! Liked the air hockey game. Would like to see a family eating place close (walking distance). Enjoyed indoor water park, kids liked lazy river, and the slides were big hit! Log roll was fun when attendant was around, otherwise rules weren't followed and some bullying occured by older kids.

Helpful?
Thank Heff5
Cincinnati, Ohio
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our room was clean. It had a kitchen, washer, dryer and separate area for bedroom. It is a perfect size for families. With being a family hotel I would have expected to hear noise in the hallways. Our room at the end of the hall, close to an elevator and was quiet. I think the bedroom being separate helped with... More 

Helpful?
Thank Tars57
THeResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for your very positive review of your time with us. We value all that our guests share with us and look forward to having you stay with us again in The Great Smoky Mountains.We will pass on your encouraging words to our staff, especially Alie. We are glad that you found your time with us to be pleasurable... More 

Hyden, Kentucky, United States
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

the kids loved the indoor and outdoor water park ,Our room had a kitchen so we couldve cooked if we had wanted to ..but we didnt .The lady at the front desk was so friendly and helpfully .Plan on going back real soon .

Helpful?
Thank Polly S
THeResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for your positive review of your time with us. We value all that our guests share with us and look forward to having you stay with us again in The Great Smoky Mountains. We are glad that you found your time with us to be pleasurable and your group was able to enjoy staying at The Resort at... More 

Proctorville, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our Youth Group came to Pigeon Forge for the Hearts on Fire retreat from Ohio. We stayed here, and what a great place! Super friendly staff, very accommodating when our bus broke down, and so easy to work with! The kids had a great time!

Helpful?
Thank Teacher20105
THeResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for your positive review of your time with us. We value all that our guests share with us and look forward to having you stay with us again in The Great Smoky Mountains. We are glad that you found your time with us to be pleasurable and your group was able to enjoy staying at The Resort at... More 

Cleveland, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We've stayed here multiple times, the most recently the last week of June 2016. It's always been great. Any issues we've ever had (and they've always been minor!) have always been resolved quickly and efficiently. Not only are the employees super friendly but so are the other guests. Everyone always greets each other in the hallways and the kids all... More 

Helpful?
Thank Jessica K
THeResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for your positive review of your time with us. We value all that our guests share with us and look forward to having you stay with us again in The Great Smoky Mountains. We are glad that you found your time with us to be pleasurable and you continue to return to The Resort at Governor's Crossing. Again,... More 

Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great location! Just a short drive to attractions and outlet. Walking distance to great restaurants. Great place for kids. Arcades indoor and outdoor pools with slides. Other activities as well. Condo was nice only complaint there was the corner unit has to share a door and a small hall with neighbor which caused the noise from the neighbors to really... More 

Helpful?
Thank rayray216
THeResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for your positive review of your time with us. We value all that our guests share with us and look forward to having you stay with us again in The Great Smoky Mountains. We are glad that you found your time with us to be pleasurable and you were able to enjoy the water slides and arcade areas... More 

Rocky Top, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

Best family vacation in a long time!. Beautiful condo facility. Great indoor pools. Great outside pools and lazy river. Alie and Jen at the front desk were very helpful with all our needs. I highly recommend this place!

Helpful?
Thank 752jopj
THeResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for your positive review of your time with us. We value all that our guests share with us and look forward to having you stay with us again in The Great Smoky Mountains. I will be certain to pass on your positive comments to Alie and Jen! Again, we thank you for sharing your thoughts with us and... More 

2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Very good place to stay especially with kids. They love the indoor water park and the lazy River at the outdoor pool. We stay here everytime with the grands. Very friendly staff and attentive to needs. Only drawback we encountered was the lack of handicapped parking spaces or even parking in general. That's why I have it a 4.

Helpful?
Thank onthegonan
THeResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for your positive review of your time with us. We value all that our guests share with us and look forward to having you stay with us again in The Great Smoky Mountains. We are glad that you found your time with us to be pleasurable and we apologize that parking was not accommodating to your needs. Again,... More 

Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Great family vacation everyone was very helpful and nice look forward to our next trip lots of things to do for children and adults very clean thought the resort was brand new you can walk to eat or shop or play Walmart right across the street good prices for food to eat in the full kitchen in your suite .

Helpful?
Thank Tinameana
THeResort, General Manager at Resort at Governor's Crossing, responded to this review

From all of us, thank you for the kind words regarding your stay with us! Our staff love hearing about their hard work being recognized and appreciated and we thank you for sharing that with us. Heather, General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

Great location, room, water park and staff. Have stayed at this resort numerous times and each stay seems to get better. Kudos to Alie and Mary, both do a really super job, very friendly, professional and helpful to any request we had. Looking forward to next stay.Would highly recommend this resort.

Helpful?
Thank tw62
THeResort, General Manager at Resort at Governor's Crossing, responded to this review

From all of us, thank you for the kind words regarding your stay with us! Our staff love hearing about their hard work being recognized and appreciated and we thank you for sharing that with us. We will certainly pass on the great praise to Mary and Alie and can't wait to have you as our guest again at The... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Resort at Governor's Crossing offers 165 units for the perfect vacation. Our guest units can sleep from 2 to 14 and are equipped with full kitchens, baths with jetted tubs, modern decor and DVD players. The whole family will enjoy our year round climate controlled indoor water park and our seasonal outdoor water park with 5 pools, two hot tubs, high speed water slides, sauna, and a 250 foot lazy river. Be it a family vacation, weekend getaway, or a business trip you can rest assured that you have made the right choice when selecting to stay at The Resort at Governor's Crossing when looking for accommodations in the Smokies. ... more   less 

Additional Information about Resort at Governor's Crossing

Address: 225 Collier Drive, Sevierville, TN 37862
Location: United States > Tennessee > Sevier County > Sevierville
Price Range: $99 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Resort at Governor's Crossing 3.5*
Number of rooms: 165
Reservation Options:
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Also Known As:
Resort At Governor`s Crossing Hotel Sevierville
The Resort At Governors Crossing
Governors Crossing Resort
Governor's Crossing
Resort Governors Crossing
Hotel Style:
#1 Green Hotel in Sevierville
#7 Romantic Hotel in Sevierville
#8 Family Hotel in Sevierville
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