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Resort at Governor's Crossing

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1,066 Reviews from our TripAdvisor Community

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Showing 1,063: English reviews
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Reviewed yesterday NEWvia mobile

This is a nice place to stay with family. We have stayed here before with a large group of friends with their families. It has a lot of activities for all the kids and I really enjoy the water slide and pool.

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Helpful?
Thank robin a
Reviewed 2 days ago NEW

This resort has everything our room was fully equipped with everything you can imagine I packed extra things I thought I'd need and was amazed at the fact they had all of it fully stocked kitchen excellent staff all smiles and willing to help with everything 24/7

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1Thank Adrian L
Reviewed 4 days ago NEW

My whole experience with The Resort was A+. Greg at the front desk was the best. He was helpful in all aspects of the stay. The indoor water park was amazing. Rooms were VERY clean. My family will never stay anywhere else in Pigeon Forge.

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Helpful?
Thank Turby1978
TheResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for such a great review! We will pass on your kind words to all the staff and especially, Greg. It really helps to reassure them of what a great job they are doing. We look forward to seeing you again and glad you enjoyed the water park and found the rooms clean. Heather, General Manager

Newnan, Georgia
Reviewed 5 days ago NEWvia mobile

My wife and I had been looking for a place to come and stay for a few days with our 3 kids who vary in age greatly. 17, 7, and 2 year olds. We came across Governors Crossing and loved the things they offered! The indoor pool with water slides was a HUGE hit with the older boys and my...

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Helpful?
Thank TheWillHarless
TheResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for the great review! We are so glad that all your kids had a great time. Families making memories really is why we try to provide the best service and amenities in The Great Smoky Mountains. Glad you found the rooms large enough for all your family and we look for to having you return the Smoky Mountains....

Cincinnati, Ohio
Reviewed 1 week ago

I had looked and looked and looked for a last minute cabin for a trip back in Oct '16 and had no luck finding one for our family. I asked friends on FB for recommendations on places to stay when a friend directed me to the resort. Shortly after visiting their website, I knew we had found where we were...

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Helpful?
Thank Christy S
TheResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for the great review! October is a great time to visit the Smoky Mountains. Glad you found the amenities perfect and the rooms clean and spacious. The Kangroo Jumper (blob) will return this year for everyone to continue to enjoy! Again thank you and we look forward to seeing you again. Heather, General Manager

Reviewed 2 weeks ago via mobile

My kids had been out of school for 2 days due to sickness within the school system. Knox county eventually closed school for the remainder of the week. Now what can we do to stay busy and not bored? I venture to the Internet to only find out about THE RESORT AT GOVERNOR'S CROSSING !!! I'm so glad to have...

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Helpful?
Thank Michelle F
TheResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for such an awesome review, I will pass on your kind words to all the staff, they do go above and beyond to offer excellent customer service. We are glad you found everything here perfect for your stay in mountains and hopefully we will see you again very soon! Heather, General Manager

Cool Ridge, West Virginia
Reviewed 2 weeks ago

Stayed at this Resort multiple times. Excellent accommodations and friendly staff especially Greg and Grace, thank you so much for your assistance. Rooms are spacious and very clean. Would recommend this Resort to anyone.

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Helpful?
Thank denisermadden
TheResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for the great review. We appreciate positive feedback and will pass on the kind words to the great staff we have here. We are glad you found your room clean and spacious. We look forward to having you back. Heather, General Manager

Paintsville, Kentucky
Reviewed 3 weeks ago

We love staying at the Resort! We have to visit the area several times a month and stay here every time. The front desk staff, especially Kim, are friendly, courteous, and go above and beyond to make our stay perfect! The rooms are exceptionally clean and the pillows are the best! The amenities are awesome! We recommend this hotel to...

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Helpful?
Thank carolelb2017
TheResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for the great review. We appreciate positive feedback and will pass on the kind words to Kim. We are glad you found your stay perfect and the rooms clean, and the amenities perfect for your family. We look forward to having you back. Heather, General Manager

London, Kentucky
Reviewed 3 weeks ago via mobile

Always stay at this Hotel when in Gatlinburg. They have excellent rooms and a very friendly staff. Our visit this week was family having a new baby boy. Rooms have kitchen which makes trace more cost effective.

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Thank Bigjackbo
TheResort, Manager at Resort at Governor's Crossing, responded to this review

Thank you for a wonderful review and for making The Resort at Governor's Crossing your go to destination while visiting the Smoky Mountains. We enjoyed having you as our guests and we are looking forward to next time! Rebecka, Manager on Duty

Boone, North Carolina
Reviewed 4 weeks ago

Attended an event with a group and stayed on property. Information ahead of time was very clear and everyone was helpful in planning. Staff on site was amazing, rooms were spacious and clean. We will definitely be back again!

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Helpful?
Thank sarahstrickland3
TheResort, Manager at Resort at Governor's Crossing, responded to this review

Thank you for an incredible review of The Resort. We appreciate your comments and look forward to seeing you again soon! Rebecka, Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Resort at Governor's Crossing offers 165 units for the perfect vacation. Our guest units can sleep from 2 to 14 and are equipped with full kitchens, baths with jetted tubs, modern decor and DVD players. The whole family will enjoy our year round climate controlled indoor water park and our seasonal outdoor water park with 5 pools, two hot tubs, high speed water slides, sauna, and a 250 foot lazy river. Be it a family vacation, weekend getaway, or a business trip you can rest assured that you have made the right choice when selecting to stay at The Resort at Governor's Crossing when looking for accommodations in the Smokies. ... more   less 

Additional Information about Resort at Governor's Crossing

Address: 225 Collier Dr, Sevierville, TN 37862-6911
Location: United States > Tennessee > Sevier County > Sevierville
Price Range: $90 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Resort at Governor's Crossing 3.5*
Number of rooms: 165
Reservation Options:
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Also Known As:
Resort At Governor`s Crossing Hotel Sevierville
The Resort At Governors Crossing
Governors Crossing Resort
Governor's Crossing
Resort Governors Crossing
Hotel Style:
#1 Green Hotel in Sevierville
#7 Romantic Hotel in Sevierville
#8 Family Hotel in Sevierville
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Questions & Answers

Here's what travelers have asked, with answers from Resort at Governor's Crossing staff and other travelers.
16 questions
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Delton, Michigan
7 days ago
louisville, ky
6 months ago
alabama
Mount Airy, Georgia
2 months ago

See all questions (16)

Questions? Get answers from Resort at Governor's Crossing staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We traveled with 4 adults and 2 kids 6 yes and we had a 2 bed apartment with plenty of room.”
 of 5 bubbles J9923JJadrianl, 2 days ago | Read review
“Go for the higher floor so you can't hear people above you”
 of 5 bubbles christys252, 1 week ago | Read review
“Rooms with separate bedrooms include family room, kitchen and laundry facility.”
 of 5 bubbles sarahstrickland3, 4 weeks ago | Read review
“views are the best from the top floor, and very accessible for anyone”
 of 5 bubbles cherylwG51KN, Jan 19, 2017 | Read review
“You can get pool view - but we love the woods view!”
 of 5 bubbles 298kathyg, Jan 14, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question