We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Wyndham Smoky Mountains

Show Prices
Certificate of Excellence
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Wyndham Smoky Mountains
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

697 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
There are newer reviews for Wyndham Smoky Mountains
See the most recent reviews
Showing 696: English reviews
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed June 13, 2015 via mobile

Beautiful resort in a great location, but you can only get your parking pass if you argue with someone about signing up for a meeting during your stay. Why? You do not get your parking pass from the same person you get your room keys from. Instead, you have to wait at the concierge desk and be grilled after a... More 

Helpful?
5 Thank snagee
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We believe that every single Owner & Guest is important. We apologize that your experience was not what you expected from Wyndham Smoky Mountains and assure you that we are working very hard to make... More 

Kansas
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed June 12, 2015 via mobile

We stayed in room 1748 which is top floor beside the pools on the entrance side(south side of Collier). The game room& fire pit sitting area are on the other(north) side. The pool on the northside is being repaired and will not be open until hopefully not any later than the end of June. They still have a hot tub... More 

Helpful?
Thank heather s
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We are constantly working hard to make Wyndham Smoky Mountains Resort standout from the rest. We need customers like you to make us successful! We are proud to be a Wyndham property, and we know... More 

Canton, Ohio, United States
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 10, 2015

Beautiful clean condo with everything we could want. Spacious with a great kitchen and two large bedrooms with adjoining bathrooms. I appreciated the washer and dryer too. The whole resort was enjoyable from the pools to mini golf for the kids and great views from our private balcony. We would definitely go back.

Helpful?
Thank Diane W
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We are constantly working hard to make Wyndham Smoky Mountains Resort standout from the rest. We need customers like you to make us successful! We are proud to be a Wyndham property, and we know... More 

Effingham, Illinois
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed June 10, 2015

We stayed in cabin #2842 called the Paradise Retreat in the Preserve Resort in Seviereville, TN. To say we are disappointed, would be an understatement. There were no instructions, welcome packet, maps or anything to help us with our stay. We had to call to find out where the pool was among other things, and when we Got to the... More 

Helpful?
4 Thank Lisa Z
United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 7, 2015 via mobile

We were there waiting in line to check in when we finally get to the front desk we were told the room was not ready. How do they not have the rooms ready when check out time is 10am? There were at least 15-20 other family's also waiting for their key. They need more help and better organization during check-in... More 

Helpful?
2 Thank JonandLacy F
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

We really appreciate the time you took to inform us on our strengths and weaknesses. It is always our highest priority to meet your check in time and your expectations. We understand that you want to get your vacation started! We work extremely hard to make that happen, and I am very sorry we did not meet that goal for... More 

mukwonago
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 6, 2015 via mobile

Stayed in a deluxe double bedroom condo. Condo was clean and well maintained. Everything working and beautiful. Only wish the 2nd outdoor pool was open. Staff was kind. 2nd time staying with Wyndham and pretty sure we won't go back to the hotel chains when you've had quality.

Helpful?
Thank marksbabydoll
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

Thank you so much for taking the time to give us feedback about your stay. We take pride in serving all our guests, and want to make sure that their experience is the best! We make every effort to ensure your trust and loyalty, and we truly appreciate your ownership. I am very sorry that our Elkmont Pool was down... More 

Dickson, Tennessee
Level Contributor
171 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed June 3, 2015 via mobile

Beautiful condo with 2 bedrooms and 2 bathrooms just about ten to fifteen minutes on the backroad four lane street with only a couple of traffic lights until you arrive at the gates to Dollywood. Large condos with washer and dryer, full kitchen, 3 televisions, outdoor and indoor pools (plural) with hot tubs. Recreational rooms along with workout rooms. Literally... More 

Helpful?
Thank TacoSwope
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

We truly appreciate your positive feedback; it is our goal to provide you with a great, memorable experience each and every time you stay with us. We are constantly working hard to make Wyndham Smoky Mountains Resort standout from the rest. It was a pleasure to serve you, and we need customers like you to make us successful! We are... More 

Atlanta, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 2, 2015

We arrived Tuesday, May 26th, and checked out on Friday, May 29th. PROS: Debbie assisted us at the check-in counter and that was a pleasurable experience. It was a very expeditious process, in and out in under 10 minutes. The layout of the unit flowed well, it had a full kitchen as well as beautiful mountain views. Two-bed, two-bed unit... More 

Helpful?
2 Thank Momoftwolovinglife
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

We truly appreciate your feedback about your stay. It is important to us that you and your family have a GREAT EXPERIENCE with us. I am very sorry that we fell short of some of your expectations. I ensure you, we work extremely hard to make sure our policies and procedures are consistent and reliable for our Owners and Guests.... More 

Charlotte, North Carolina
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 2, 2015

Seriously Wyndham, I would bet Motel 6 offers better internet connections. Yes, we travel with smart phones and tablets (to keep in touch with family) and expect to be able to connect from wherever we are. Not so at most Wyndhams. The Smoky Mountains resort now has in-room WiFi, but it is spotty at best. Other than this obvious problem,... More 

Helpful?
1 Thank Carolinian2013
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We believe that every single Owner & Guest is important. I truly apologize that the internet was not working properly for you. We are in the process of a full property upgrade to our internet.... More 

Tuscaloosa, Alabama
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 1, 2015

We have stayed at this resort several times, and we have always been pleased. The staff is attentive to the guests, and the units have always been clean, and comfortable. Location is great. Dollywood is close, and if you want to cook, Walmart is very close if you need to do some shopping. The Monday morning meet and greet is... More 

Helpful?
Thank dadavis35456
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

Thank you for taking the time to give us your feedback! We are very happy to hear that you enjoyed your stay with us. Owners like you make us successful, and we appreciate the opportunity to serve you. Please feel free to contact us at any time if you have any questions about your next trip. We look forward to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

409 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (367)
Viewed
Room/Suite (56)
Viewed
Hotel & Grounds (46)
Viewed
Dining (16)
Viewed
Pool/Beach Area (9)
Viewed
Bathroom (16)
Viewed
View from Room (32)
Viewed
Family/Play Areas (6)
Viewed
Business Center/Function Rooms (2)
Viewed
Other (184)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (42)
Viewed
Hotel & Grounds (9)
Viewed
Bathroom (1)
Viewed
Room/Suite (19)
Viewed
Pool/Beach Area (6)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Sevierville
0.2 mi away
Resort at Governor's Crossing
Resort at Governor's Crossing
#1 of 20 in Sevierville
4.0 of 5 stars 966 reviews
0.5 mi away
Holiday Inn Express & Suites Pigeon Forge - Sevierville
2.4 mi away
Margaritaville Island Hotel
Margaritaville Island Hotel
#8 of 93 in Pigeon Forge
4.5 of 5 stars 792 reviews
Show Prices
Show Prices
Show Prices
2.1 mi away
The Inn at Christmas Place
The Inn at Christmas Place
#1 of 93 in Pigeon Forge
5.0 of 5 stars 1,805 reviews
1.2 mi away
Comfort Inn Apple Valley
Comfort Inn Apple Valley
#5 of 20 in Sevierville
4.5 of 5 stars 416 reviews
3.0 mi away
Hampton Inn Sevierville
Hampton Inn Sevierville
#2 of 20 in Sevierville
4.5 of 5 stars 445 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry

Additional Information about Wyndham Smoky Mountains

Address: 308 Collier Dr, Sevierville, TN 37862-6926 (Formerly Fairfield)
Location: United States > Tennessee > Sevier County > Sevierville
Price Range: $150 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Smoky Mountains 3*
Number of rooms: 550
Reservation Options:
TripAdvisor is proud to partner with TravelClick, Booking.com, Hotwire, Expedia, Travelocity, Odigeo, Priceline, Orbitz and Hotels.com so you can book your Wyndham Smoky Mountains reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham Smoky Mountains Hotel Sevierville
Fairfield Smoky Mountains
Wyndham Sevierville
Sevierville Wyndham
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay