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Wyndham Smoky Mountains

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696 Reviews from our TripAdvisor Community

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Showing 695: English reviews
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

This resort is nice; however, the rooms are dated and worn. There was mold in the shower and the carpet was well worn in places. The kitchen and living rooms were clean. The bed wasn't overly comfortable. Decent resort, but could use a refurbishment.

Helpful?
Thank Brock M
Friendswood
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

I took my daughter and her family (6-2 adults and 4 children) and we stayed at the resort. It was a good experience. The condo was clean, nice balcony, master had a king bed separate area for jetted tub sink and the shower area with toilet and vanity. The second bedroom had two full beds and a tradition bath. We... More 

Helpful?
Thank laurafosterk
ToniOwnerCare, Owner Care at Wyndham Smoky Mountains, responded to this review

Hello laurafosterk, we thank you for your review of our Wyndham Smoky Mountains resort. We are thankful for the opportunity to be a part of your families great vacation to our beautiful resort this summer. We are pleased to see you enjoyed your fully stocked unit and the wonderful amenities inside and outside of your unit. Our location close to... More 

Ellicott City, Maryland
Level Contributor
70 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is our third time staying here. We had a 2-bedroom and it slept 8 people by using the queen sleeper sofa! It was quite comfortable. 2 full bathrooms. Had a full kitchen, stocked with everything we needed-- just like home. Washer/dryer, jacuzzi tub, wifi, wonderful view. About 1,000 square feet. Pools were wonderful. Smaller and larger units available.

Helpful?
Thank karenronhoge
ScarletteOwnerCare, Owner Care at Wyndham Smoky Mountains, responded to this review

Thanks for visiting us karenronhoge! We thank you for your loyal visit to our property. We are happy you had a great lodging experience at our resort. We are happy to hear you were satisfied with your unit and the accommodations it provided. We are happy you enjoyed all of our resort's amenities and took advantage of them. We thank... More 

Atlanta, Georgia, United States
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Just spent a few days at this property. The unit was spacious and we had plenty of room in the 3 BR for 5 adults and two kids. Lots of stuff for the kids to do. Close to shopping. It was so hot that week, but fortunately the A/C was awesome. Traffic, of course, was awful, but that's expected this... More 

Helpful?
Thank Peggy M
ScarletteOwnerCare, Owner Care at Wyndham Smoky Mountains, responded to this review

Thanks for your visit Peggy M. We are thrilled to hear you had a wonderful lodging experience at our resort. We are happy to know you were satisfied with your unit and the accommodations it provided. We are glad to hear our ideal location was convenient to your travel plans due to its proximity to local attractions as well as... More 

Pigeon Forge, Tennessee
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here with out three children for a weekend vacation. The place looks nice and we had a nice view of the field behind us. The two bedroom condo was roomy. The washer/dryer was nice. Kitchen was in good condition. It was however, dated and needs new lighting and upgraded bathroom fixtures. We were on the ground floor and... More 

Helpful?
Thank crisg60
ScarletteOwnerCare, Owner Care at Wyndham Smoky Mountains, responded to this review

Thanks for visiting us crisg60. We are glad to hear you a nice stay overall at our resort. We are happy to hear you were satisfied with your unit's accommodations and view, however, we regret to hear about the maintenance issues encountered and how these impacted your stay. We sincerely would had hoped you had brought this concerns to our... More 

Maryland
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Unfortunately, to no fault of Wyndham, we ran into a snafu and instead of a 2bdrm we stayed in a 1bdrm suite. With that being said, my sleeping quarters was the sofa bed. Very very uncomfortable. Had to wait 45 minutes for a set of sheets to be brought to the room the first night and when they did arrive,... More 

Helpful?
Thank HotelStayMatters
ScarletteOwnerCare, Owner Care at Wyndham Smoky Mountains, responded to this review

Hello HotelStayMatters, We thank you for your review on our Wyndham Smoky Mountains Resort. We sincerely apologize for your recent experience at our property. As a resort with amazing resort team members and amenities, this type of experience is uncommon. In order to best assist you and shall you wish to have these concerns addressed further, please do not hesitate... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

Highly recommend. We had a three bedroom condo great location and friendly staff. Staff was very attentive and met all of our needs with questions. Large condo close to Dollywood. The complex is split into two sections. We stayed at the second complex across from the check in building and we were very pleased with the pool size and quiet... More 

Helpful?
Thank A TripAdvisor Member
Augusta, Illinois
Level Contributor
56 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Highly recommend this location for your Smokey mountain vacation .... Close enough to all the attractions but off the beaten path....our room had excellent view of the mountains and nightly fireworks display from Dollywood...Facilities clean and accommodating...A great relaxing week with friends!

Helpful?
Thank JRing2016
Wilmington, Ohio
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

My husband, 11 year old son and I are currently staying here through this Sunday. We're regulars and are already aware that these condos could use some updating and are not perfect, so we already knew what to expect. We have no issues as far as that goes. The only issue we're having is with the people in the condo... More 

Helpful?
1 Thank stephanieh31
ScarletteOwnerCare, Owner Care at Wyndham Smoky Mountains, responded to this review

Hello stephanieh31, We thank you for your review on our Wyndham Smoky Mountains Resort. We sincerely apologize for your recent experience at our property. As a resort with amazing resort team members and amenities, this type of experience is uncommon. We apologize for the noise disturbance and how this impacted your stay. In order to best assist you and shall... More 

Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visited here for a week and found this resort to be a great pick. The rooms were immaculate and the service was great. They give free laundry soap, dishwasher soap, paper towels and deliver them to your room upon request. They have an outdoor pool, indoor pool, and even a 9 hole miniature golf course that you can play... More 

Helpful?
Thank aces1202
ScarletteOwnerCare, Owner Care at Wyndham Smoky Mountains, responded to this review

Thanks for staying with us aces1202. We are thrilled to hear you had a great lodging experience at our property. We are happy to hear you were satisfied with your units and the accommodations it provided. We appreciate the positive mentions of our on site amenities and we are glad they were of great use to you. Our location is... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry

Additional Information about Wyndham Smoky Mountains

Address: 308 Collier Dr, Sevierville, TN 37862-6926 (Formerly Fairfield)
Location: United States > Tennessee > Sevier County > Sevierville
Price Range: $149 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Smoky Mountains 3*
Number of rooms: 550
Reservation Options:
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Also Known As:
Wyndham Smoky Mountains Hotel Sevierville
Fairfield Smoky Mountains
Wyndham Sevierville
Sevierville Wyndham
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