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Wyndham Smoky Mountains

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GreenLeadersSilver level
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308 Collier Dr, Sevierville, TN 37862 (Formerly Fairfield)
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678 Reviews from our TripAdvisor Community

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Showing 677: English reviews
Delaware
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Overall, I like the Wyndham here, the room was very clean, had recent appliances, most items seemed to work really well. My issues were the following. 1. The bed. I swear a hippo had recently sat on the bed in the master suite, because I felt like I was falling into a pit when I layed on this bed. Definitely... More 

Helpful?
1 Thank anton73
Collinsville, Illinois
Level Contributor
13 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

We had 18 members of our immediate family together at the Wyndham Smoky Mt. Resort for a week. During the week members of the family went hiking in the Smokie Mts., spent 4th of July at Dollywood riding all of the rides, went to Hardford,Tn for a two hour whitewater rafting, a great experience. We went Zip-lining in the Smokie... More 

Helpful?
Thank Elbert E
ToniOwnerCare, Owner Care at Wyndham Smoky Mountains, responded to this review

Hello Elbert E, we thank you for your review on our Wyndham Smoky Mountain resort. Wow, what a fun filled and adventurous vacation you guys had! We’re so happy that you all were able to enjoy the local attractions and sightseeing tours. We’re sure this review will aide in future travelers decision making on what all you can enjoy while... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed in a 3 BR condo. It was bigger than my own 3 BR apartment. All beds were cozy and the staff was awesome. Lots of activities for the kids and the view is beautiful. There is mini golf 2 pools outside 2 pools inside and planned activities. They provided everything you need down to coffee filters. I would... More 

Helpful?
Thank Olivia L
ToniOwnerCare, Owner Care at Wyndham Smoky Mountains, responded to this review

Hello Olivia L, we thank you for your review on our Wyndham Smoky Mountain resort. We’re happy to know that you all had a wonderful experience in our fully equipped 3 bedroom condo. Glad our onsite amenities and activities were enjoyable for you all. Our staff does an amazing job at offering an awesome experience and we’re glad that you... More 

Clarkston MI
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We just came back from a week at The Wyndham Smoky Mountains. Our two bedroom unit was very nice and clean. No complaints at all about cleanliness or room accommodations. As other reviewers have stated pool areas are much to small for the size of the resort. There is one small outdoor pool off of the main check in building... More 

Helpful?
Thank travelswithbrandon
ScarletteOwnerCare, Owner Care at Wyndham Smoky Mountains, responded to this review

Hello travelswithbrandon, We thank you for your review on our Wyndham Smoky Mountains. We’re happy to know that you had a great vacation and lodging experience with us. We are glad you were satisfied with your unit and the accommodations it provided therefore making your stay a comfortable and pleasant one. We regret to hear that the amenities and activities... More 

Belleville, Illinois, United States
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

First off, the location of the resort is perfect. It is just off the strip yet close to many things to do. We rented a condo through airbnb. Check in was easy and the timeshare workers were still kind to us, even after our rejection of their presentation. The unit was very clean. The resort is sprawling, too. The condos... More 

Helpful?
Thank Jenkita
ScarletteOwnerCare, Owner Care at Wyndham Smoky Mountains, responded to this review

Hello Jenkita, We thank you for your review on our Wyndham Smoky Mountains. We are glad to hear you had a great lodging experience with us. We are excited you were satisfied with your units accommodations. We are happy to learn the resort's location worked perfectly with your travel plans due to its proximity to local attractions as well as... More 

Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here last week with our 2 teens through our vacation club. The rooms and property are nice, and the location is great for getting to all of the local attractions. The downside is that amenities are not sufficient for the size of the resort. The pool and hot tubs were always overcrowded, there was not much to the... More 

Helpful?
Thank sharon c
ToniOwnerCare, Owner Care at Wyndham Smoky Mountains, responded to this review

Hello sharon c, we thank you for your review on our Wyndham Smoky Mountains resort. We’re glad to hear that you all loved our condos and property. As mentioned our location is pretty awesome as local attractions, outdoor activities and eateries are within the surrounding community. We are sad to hear that you felt the amenities and activities onsite were... More 

Port Orange
Level Contributor
76 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here 4 nights using Wydham points. Beautiful resort, close to all activities in the area. However, the resort is so big, we were too far from the pool and activity room to walk. Facility consists of multiple buildings on both slides of a busy road. Each building has 4 levels, with elevators. The units are attractive and well maintained.

Helpful?
Thank JanetT1817
ToniOwnerCare, Owner Care at Wyndham Smoky Mountains, responded to this review

Hello JanetT1817, we thank you for your review on our Wyndham Smoky Mountains resort. We’re so glad that you enjoyed our resort. Glad you loved your condo unit and its amenities. As you mentioned, we are a larger resort, so we do apologize that some of our onsite amenities and activities were a bit of distance in proximity to your... More 

Petersburg, Virginia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We used my father's timeshare points to get a 3BR condo for a week long stay in Pigeon Forge, TN. This resort is very hilly and by hilly I mean it's on a big mountain! There is half of the resort on one side of the road (Greenbrier side), and half of the resort is on the other side of... More 

Helpful?
Thank kd6408
ToniOwnerCare, Owner Care at Wyndham Smoky Mountains, responded to this review

Hello kd6408, we thank you for your review on our Wyndham Smoky Mountains resort. By the sound of it, you may still be onsite. I hope all is still going well. We’re glad that your condo unit met your expectations. We hope that it’s comfortably sleeping your family of five. Hopefully you all are enjoying our amenities and activities onsite,... More 

Rome, Georgia
Level Contributor
135 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have been an owner with Wyndam for 10 years. Ive stayed at several locations and the staff was always friendly and helpful but here at the Smoky mountain resort staff are like vultures hovering in for the kill. Any time you go to check in they hassle you with listening to their "buy more time share" presentatiios. If you... More 

Helpful?
Thank Ed H
ScarletteOwnerCare, Owner Care at Wyndham Smoky Mountains, responded to this review

Hello Ed H, We thank you for your review on our Wyndham Smoky Mountains. We sincerely apologize for your recent experience at our property. Please know presentations are not mandatory as they are designed to introduce our guests to the Wyndham concept as well as update our existing owners on new available benefits and programs, however, should you not be... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

No complaints! Our room was clean and beautiful and equipped with anything you could possibly need. We did not have any problems. This is our fourth year staying here. We cannot wait to return. Staff very helpful!

Helpful?
1 Thank Pamela1977racefan
ToniOwnerCare, Owner Care at Wyndham Smoky Mountains, responded to this review

Hello Pamela1977racefan, we thank you for your review on our Wyndham Smoky Mountains resort. It’s so amazing to hear that you’ve came to vacation with us four times now and each experience leaves wanting more. We’re so happy that you love our amenities and condos. We’ll look forward to seeing you on your next vacation with us! Again, we thank... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Wyndham Smoky Mountains

Address: 308 Collier Dr, Sevierville, TN 37862 (Formerly Fairfield)
Location: United States > Tennessee > Sevier County > Sevierville
Price Range: $161 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Smoky Mountains 3*
Number of rooms: 550
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Also Known As:
Wyndham Smoky Mountains Hotel Sevierville
Fairfield Smoky Mountains
Wyndham Sevierville
Sevierville Wyndham
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