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Holiday Inn Express & Suites Pigeon Forge - Sevierville

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Holiday Inn Express & Suites Pigeon Forge - Sevierville
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392 Reviews from our TripAdvisor Community

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Showing 392: English reviews
Beckley, West Virginia
Reviewed 1 week ago

This hotel is better than most we have stayed in the past, except the breakfast it was terrible. Pros: This place is clean and comfortable. The hallways are well lit. The room was very clean and wonderful decorated. The location is awesome and very close to all the activities. 4th floor was very quiet. Cons: skip breakfast, it is absolutely...

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Helpful?
1Thank 981keithy
Erek B, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

Dear 981keithy, Thank you for submitting a review on TripAdvisor regarding your most recent stay at our Award Winning Holiday Inn Express & Suites near Tanger Outlets. I am pleased to hear you thought so highly of the hotel in regards to the cleanliness and furniture. I would like to apologize for the inconvenience of our breakfast not being up...

Lexington
Reviewed 2 weeks ago

We checked in on a late Sunday afternoon and Peggy took great care of us. Very friendly and personable and we were in our room in no time. There are 2 elevators for the hotel so I can see that it probably can be a long wait in a peak vacation time. We went just last week so it wasn't...

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Helpful?
Thank Walkermama
Erek B, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

Dear Walkermama, Thank you for taking the time to submit a review regarding your most recent stay at our Award Winning Holiday Inn Express & Suites near Tanger Outlets in Sevierville, TN. I am pleased to hear that the check in process with Peggy went very well and you thought very highly of the hotel cleanliness. I have shared your...

Murfreesboro, Tennessee
Reviewed 4 weeks ago via mobile

This holiday Inn location has great curb appeal. I stayed here on business and my stay was pretty good. The staff was friendly. They have a breakfast buffet with meat, eggs, pancakes, Yogurt, cold cereal, hot cereal mixes and juices. Pretty much the standard for a Holiday Inn Express. I stayed on the fifth floor which is the highest floor....

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Helpful?
Thank Vetskidog
Erek B, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

Dear Vetskidog, Thank you for taking the time to submit such a great review regarding your stay at our Award Winning Holiday Inn Express & Suites in Sevierville, TN. I am pleased to hear that you thought so highly of our hotel and staff. I have shared your review and kind comments with the staff to ensure a job well...

Kentucky
Reviewed December 12, 2016

This was our third stay and will not be our last. This time our room was first floor and could walk out to the car. I found this so convenient. They rooms are so large. love the way the two rooms are separate. We had a pack and play with us and had plenty room for it. The front staff...

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Helpful?
Thank 1,771
Erek B, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

Dear 1771, First and foremost I am pleased to hear our Award Winning Holiday Inn Express & Suites is considered your "go to place" in Pigeon Forge. As you have mentioned in your review our rooms on the first floor do have patios, which after entered will give you access to our parking lot in some of those rooms. I...

Reviewed December 6, 2016 via mobile

Last month my family stayed at this hotel in one of the rooms the had two rooms split by a bathroom in the middle. It was the perfect set up for us. The rooms and hallways were nicely decorated. I loved the light-up mirror above the sink. It was perfect for getting ready. I also had time to test out...

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Helpful?
Thank unokd
Erek B, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

Dear unokd, Thank you for such an outstanding review regarding your recent stay at the Award Winning Holiday Inn Express & Suites near Tanger Outlets in Pigeon Forge/ Sevierville. I am pleased to hear you were able to enjoy our amenities during your stay. As you mentioned our rooms have the unique split-room design providing privacy for our guests, due...

Altoona, AL
Reviewed November 30, 2016

We had a great stay at the hotel. Joselyn checked us in and she could not have been more accommodating and friendly. The breakfast buffet was very good and the hotel was very clean. The rooms were spacious and clean. If there was anything to complain about it would have to be thin walls. We only heard hallway noise though,...

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Helpful?
Thank epperson4
Erek B, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

Dear epperson4, Thank you for taking the time to submit a review regarding your most recent stay at our Award Winning Holiday Inn Express & Suites near Tanger Outlets in Sevierville, TN. I am ecstatic to hear you enjoyed your stay with us and plan on staying with us again in the future. I have passed along your kind comments...

PA
Reviewed November 19, 2016

I usually LOVE my stays at Holiday Inn Express. The beds are always comfortable, you can easily find the hotel, and the staff is helpful. The staff member on this occasion truly tried to help us at 5:00 AM. That was the time the NOISE started in the ceiling all the way to above our bed....a banging noise... very strange....

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Helpful?
Thank queenlatida
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

Dear queenlatida, Thank you for your feedback regarding your stay at Holiday Inn Express & Suites Pigeon Forge Sevierville, TN. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment about the bed and our staff. However, we’re sorry...

Louisville, Kentucky
Reviewed November 19, 2016 via mobile

The hotel is in a great location and the room layout was great for our group of four traveling through the area. I would certainly stay at the location again but I wilk check first to make sure no sport leagues are booked. Kids were running up and down the hallway all hours of the night and shouting in the...

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Helpful?
Thank tanyap924
Erek B, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

Dear tanyap924, Thank you for taking the time to review our Award Winning Holiday Inn Express & Suites near Tanger Outlets. I apologize for the inconvenience of children running through the halls during your stay. I have counseled the staff in regards to this issue to better monitor groups staying in the future. As you mentioned during group stays the...

Myrtle Beach
Reviewed November 14, 2016

The room and setup were wonderful for the party I was traveling with. My only complaint would have been for the housekeeping staff. Beds were barely remade. Towels and washcloths were shorted. And in spite of trying to bring it to their attention, they failed to refill Kleenex containers. Otherwise the room was clean and comfortable. The breakfast food was...

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Helpful?
1Thank MBChemist
Tuscaloosa, Alabama
Reviewed November 12, 2016

Wonderful place to stay. We had two bedrooms with 2 tvs and a bathroom in between. This was great because we took my father and he had his own room but still with us. The beds were fantastic, service was excellent, and the breakfast was one of the best ever. Normally there would have been an outdoor fire pit burning...

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Helpful?
Thank tteach1963
Erek B, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

Dear tteach1963, Thank you for taking the time to submit such a wonderful review regarding your recent stay with our Holiday Inn Express & Suites near Tanger Outlets in Seveirville, TN. I am pleased to hear the split room design worked out conveniently for you and your family. We tend to normally start the fire pit when the sun starts...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Holiday Inn Express & Suites Pigeon Forge - Sevierville

Address: 121 Nascar Dr, Sevierville, TN 37862-6917 (Formerly Governor's Inn)
Location: United States > Tennessee > Sevier County > Sevierville
Price Range: $86 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Pigeon Forge - Sevierville 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Governor`s Hotel Sevierville
Governors Hotel Sevierville
Governor Inn Sevierville
Governors Inn Sevierville
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express & Suites Pigeon Forge - Sevierville staff and other travelers.
6 questions
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SEVIERVILLE, United States
6 months ago
2 months ago
Hixson, Tennessee
over a year ago
over a year ago

See all questions (6)

Questions? Get answers from Holiday Inn Express & Suites Pigeon Forge - Sevierville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“4th floor was very quiet”
 of 5 bubbles 981keithy, 1 week ago | Read review
“Get a lower level floor in peak seasons as the elevators are not fast”
 of 5 bubbles Walkermama, 2 weeks ago | Read review
“Rooms 201 and 203 seem to be favorites.”
 of 5 bubbles MBChemist, Nov 14, 2016 | Read review
“Higher rooms have better views of the mountains”
 of 5 bubbles tteach1963, Nov 12, 2016 | Read review
“Choose a Mountain View Room”
 of 5 bubbles srballew_10, Nov 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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