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Club Wyndham Great Smokies Lodge

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1425 Old Knoxville Hwy, Sevierville, TN 37876-1359
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Traveler (274)
Room & Suite (81)
Pool & Beach (45)
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About

#3 of 48 in Sevierville
Location
4.4
Cleanliness
4.7
Service
4.3
Value
4.2
Travelers' Choice
GreenLeaders Gold level
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Golf course
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot tub
Lazy river
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Water park
Kids club
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Center with Internet Access
Meeting rooms
BBQ facilities
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Clothes dryer
Self-serve laundry
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Room features
Air conditioning
Private balcony
Safe
Kitchenette
Dishwasher
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
490Reviews43Q+A100Room tips
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CasaDeAlabanza wrote a review May 18
1 contribution
This resort deserves more than 5 stars. Me and my family really enjoyed our stay here. Our kids had a blast. Service was great and the location very close to the major attractions. We will definitely be coming back to this place.
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Review collected in partnership with RCI
Date of stay: May 2022
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luvs2BB4fun wrote a review Apr 2022
Roanoke Rapids, North Carolina114 contributions27 helpful votes
We visited this April 2022 as a three generational family stay. A great time was had by all. Family enjoyed the indoor water park and the arcade. Found a great church in the area with an early service. After church, Grandchild enjoyed the Easter Egg Hunt on Easter Day at the Club Wyndham Great Smokies Lodge. Great family vacation.
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Date of stay: April 2022
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Response from Wyndham Destinations, Owner at Club Wyndham Great Smokies Lodge
Responded 2 weeks ago
Thank you for such a wonderful review. We're happy to hear of your experience and we welcome you to return!
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Wendy G wrote a review Mar 2022
Yulee, Florida7 contributions1 helpful vote
Condo was a very nice and definitely comfortable. The location was perfect to get to attractions and still not located in the middle of all of the traffic. Thoroughly enjoyed this vacation and the accommodations.
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Review collected in partnership with RCI
Date of stay: March 2022
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Response from Wyndham Destinations, Owner at Club Wyndham Great Smokies Lodge
Responded Apr 10, 2022
Thank you for sharing your review. We are so happy to hear you had a great stay with us! We love when our guests have a great time on vacation, and we hope to see you on the next one.
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jstclair23 wrote a review Feb 2022
Trussville, Alabama126 contributions36 helpful votes
+1
Great family resort. This is a review for Wyndham and for the attached indoor water park. Wyndham and Wilderness at the Smokies resort share facilities but Wyndham has their own building that includes a small fitness room. You don’t have to go outside to get to indoor water park. The rooms were very nice, clean, and updated with full kitchen. We had one bed deluxe and kids slept comfortably on pull out couch. They really have everything you need and you don’t have to leave unless you want to. There are a few restaurants/eateries (decent food not great), a candy store, a froyo place, two souvenir shops, a deli that serves pastries and sweets, an arcade (games not included with Wyndham) with black light mini golf and laser tag (both extra), and a large free indoor playhouse for kids under 54”. Obviously the reason to stay here would be for the large indoor water park (Wild Water Dome). We went in February so can’t comment on the outdoor parks. If the sun is shining during the day the temperature inside is very comfortable. There is a short time when the sun starts going down that it gets cooler but the water temp is still not bad. The coldest part is the tube slides but fortunately you are on a tube. To ride tubes alone you have to be 48” and to ride with someone else you have to be 42”. The only exception is the Storm Chaser which is the big funnel looking thing you see from the outside and everyone has to be 48”. We will definitely try to stay here again during the warmer months so we can enjoy the cool looking outdoor park as well. Two days is probably plenty of time to see and do everything in the indoor park. Even though we went on Presidents Day weekend the wait times were not bad for tube slides (10-20 minutes). The lifeguards are very observant and always scanning the wave pool and other pool (with basketball goals) Despite a lot of people it still seemed relatively clean. Obviously can’t say enough good things. We will be back!
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Date of stay: February 2022Trip type: Traveled
Room Tip: Go first thing in am to avoid biggest crowds Half price arcades weekend mornings 8:30-10am
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1 Helpful vote
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Response from Wyndham Destinations, Owner at Club Wyndham Great Smokies Lodge
Responded Mar 17, 2022
Thank you for sharing your review. We are so happy to hear you had a great stay with us. We love when our guests have a great time on vacation, and we hope to see you on the next one.
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Wanderer70766 wrote a review Feb 2022
5 contributions
Resort over all seemed very nice and pretty well working throughout! employees were extra kind and pretty helpful ! We didnt actually get to partake in what all this busy place had to offer weather was not at its best the entire week we were visiting> So , we were gone most of the time! veryhard to get halfway close parking while there, seemed as though everyone was booked into same building ! Made parking very hard, and inconvient ! we didn't .need a water park and the new one was not opening till we left ! so, nothing much to say. unit was very nice very Wyndam ! comfortable and clean! actually cozy !
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Review collected in partnership with RCI
Date of stay: May 2021
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Response from Wyndham Destinations, Owner at Club Wyndham Great Smokies Lodge
Responded 3 weeks ago
Thanks for your review. We're happy to hear that you enjoyed the resort and we'll share your concerns regarding parking along to resort management so we can continue to improve in the future.
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Mark C wrote a review Feb 2022
Indianapolis, Indiana16 contributions5 helpful votes
Shocked is the word. No pressure, no hard sell. Easy and I can't believe I'm saying this...Enjoyable time at their presentation. I had expected the worst! It was really a nice time. Their rooms they showed were incredible (don't know about the normal ones people used but the show ones...wow!). People nice. The Time share was really a points purchase program that wasnt that bad overall. I tried to find the real issue with it as with a time share it is so obviously not a good deal. This was not a bad deal at all. i don't know if there was some hidden issue, but I didn't find it with all my questions (I am a finance guy too so numbers are my thing). They came through on all the promised rewards for attending the presentation - although the free hotel will make you pay the tax (not sure how much yet) and have to reserve 45 days in advance...but other than that I would recommend listening to their spiel.
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Date of stay: February 2022
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Response from Wyndham Destinations, Owner at Club Wyndham Great Smokies Lodge
Responded Mar 17, 2022
Thank you for sharing your review. We are so happy to hear you had a great stay with us. We love when our guests have a great time on vacation, and we hope to see you on the next one.
Read more
James L wrote a review Feb 2022
Dry Ridge, Kentucky17 contributions3 helpful votes
Check-in is at 4:00 PM, very few exceptions. We arrived early and were given arm bands for the waterpark and were notified at 4:00 PM. This is a very nice resort that is out in Sevierville away from most of the traffic and congestion. Even in the off-season of early Feb, the weekends are a mess. Once we got to Monday it was a more pleasant vacation at both the resort and the area. The resort is very nice as there is access to a nice golf course and water park was enjoyable with the raft rides and wave pool. The hot tub is huge both indoors and outdoors. Will return when available again.
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Review collected in partnership with RCI
Date of stay: February 2022
Value
Rooms
Location
Cleanliness
Service
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Response from Wyndham Destinations, Owner at Club Wyndham Great Smokies Lodge
Responded Mar 17, 2022
Thank you for sharing your review. We are so happy to hear you had a great stay with us. We love when our guests have a great time on vacation, and we hope to see you on the next one.
Read more
ChristenCameron wrote a review Feb 2022
Glengary, West Virginia3 contributions
We enjoyed our stay in January 2022. The weather was cold and icy/snowy, however, the resort offered great amenities. The waterpark offered lots to do. The arcade was a fun place for the kids to spend the evenings. Loved that even though our rooms were across the resort, we never had to go outside to get to the waterpark. The deli in the lobby offered a good variety of food and snacks as well.
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Review collected in partnership with RCI
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Wyndham Destinations, Owner at Club Wyndham Great Smokies Lodge
Responded Mar 17, 2022
Thank you for sharing your review. We are so happy to hear you had a great stay with us. We love when our guests have a great time on vacation, and we hope to see you on the next one.
Read more
bandman wrote a review Nov 2021
Scott, Louisiana2389 contributions571 helpful votes
We chose this Resort because of the location. It is a few miles from Pigeon Forge, and just a little further from Gatlinburg. We spent part of our honeymoon 43 years ago in Gatlinburg, so we knew the area was beautiful. We had no idea how much it has grown. Beware that if you come here that you are not visiting a small, inexpensive, sleepy tiny town. This entire area has grown. There are waterparks, fabulous restaurants, shows, Dollywood, and so much more than we expected. The Resort itself has two water parks, one indoor and one outdoors. We were shocked that it was a serious water park indoors. We did not use it because we are a little on the old side, but if we had grandchildren this would have been lots of fun for them. The condo itself is very large, very clean, and extremely well equipped. We have made over 100 RCI trades since 1982, many to Wyndham resorts, and this resort has nice cooking equipment, a modern well stocked kitchen, a nice washer and dryer. The bed in our bedroom was extremely comfortable, and they give you several pillows to choose from. The bathroom in the master side is VERY NICE with a whirlpool tub and separate shower. The guest side has two nice full sized double beds (maybe queen), and the bath is as nice as in many nice homes for the children. We had an issue with a remote control and the ice maker. We called the first morning. Both were fixed within 20-minutes. If you let them know about a problem, they take care of it immediately. The gentleman who came to our condo was VERY NICE!!! We are here Thanksgiving week. They even gave us a turkey tray. We chose not to use it and will leave it for the next guests. The only thing in the condo that I did not understand was the location of the trashcan in the coat closet. Strange location, but we made it work. There were also small flies in the unit. We spoke with another guest who said that this is common in this part of Tennessee. I am giving the resort a rating of 4 out of 5 for one specific reason. My wife had to work which put us checking in about 1:00 AM after a 13-hour drive. My brother and his wife were staying with us and wanted to check in at about 4:00 which was check-in time. We were told that we had to buy an RCI guest certificate for them to check-in before our arrival. This cost us $89. We have been Timeshare owners since 1982. We almost never travel alone, and we have made 2-3 trades per year. We have traveled with other people to their timeshares. NEVER in 39 years have we been told to buy a guest certificate when we were arriving at two separate times. We sent my daughter to Orlando on her senior trip, and she checked in at age 18 with a 30-year-old chaperon we had sent on the trip with four seniors. It is my feeling that the demand for a guest certificate was a money grab. When I asked RCI about it they said that this was NOT A NEW POLICY and that this is directly a decision by the resort itself. It is my opinion that they made us spend $89 that we did not need to spend. Negatives about the resort that you need to be aware of. These things did not bother us, but they will bother other people. 1) There are lots of families with small children that run all over the place and make lots of noise. This does get aggravating at 11PM, but we are a family of schoolteachers, so we did not say anything. We are very accustomed to being around children. 2) The resort is huge and there are times when you must park far from your condo. If you are at one end of the building be sure to know that there are doors at the end that are locked 7PM-7AM but you can open them with your wristband (key). In conclusion, when we trade via RCI or rent a condo I have one question I ask myself to determine if this was a successful trade/rental. I ask, “If I moved to this town could I live in this unit for a few months while I was looking for a home?” The answer for Club Wyndham Great Smokies lodge is a definite YES. This would provide a family of 2 a lovely home, maybe even a permanent home. A family of three or four could live here comfortably for a couple of months before they feel like they are on top of each other.
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Date of stay: November 2021
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Room Tip: Ask for a unit at one end or the other (not in the middle) on the 1st floor.
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1 Helpful vote
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Response from Wyndham Destinations, Owner at Club Wyndham Great Smokies Lodge
Responded Dec 7, 2021
We are so glad to hear you enjoyed your stay with us. Thank you so much for sharing your review. We hope to see you again soon.
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tweetypie62 wrote a review Nov 2021
Winston Salem, North Carolina1 contribution
We really enjoyed our stay at Great Smokies Lodge. We stayed in a 2 bedroom deluxe, the rooms were big and it was very clean, which aided in us thoroughly enjoying our stay. We felt welcomed from the time of check in to the ease of check out. Chip was our concierge and he was very helpful and knowledgeable about everything we asked him about. The best part was there was not extreme pressure to do a timeshare presentation! We are looking forward to our next trip to Tennesse and we definitely play to stay here again!
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Review collected in partnership with Armed Forces Vacation Club
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
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Response from Wyndham Destinations, Owner at Club Wyndham Great Smokies Lodge
Responded Nov 18, 2021
Thank you for sharing your review. We are so happy to hear you had a great stay with us at Club Wyndham Great Smokies Lodge. We love when our guests have a great time on vacation, and we hope to see you on the next one.
Read more
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PRICE RANGE
$224 - $344 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wyndham vacation resorts great smokies hotel sevierville
LOCATION
United StatesTennesseeSevier CountySevierville
NUMBER OF ROOMS
186
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Frequently Asked Questions about Club Wyndham Great Smokies Lodge
Which popular attractions are close to Club Wyndham Great Smokies Lodge?
Nearby attractions include Apple Barn Cider House (4.6 miles), Wild Gals Old Time Photo (4.8 miles), and Little River Gem Mine (2.5 miles).
What are some of the property amenities at Club Wyndham Great Smokies Lodge?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Club Wyndham Great Smokies Lodge?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Club Wyndham Great Smokies Lodge?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Club Wyndham Great Smokies Lodge?
Yes, free parking is available to guests.
What are some restaurants close to Club Wyndham Great Smokies Lodge?
Conveniently located restaurants include Flapjack's Pancake Cabin, Cheezy Steaks, and The Apple Barn and Cider Mill.
Are there opportunities to exercise at Club Wyndham Great Smokies Lodge?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Club Wyndham Great Smokies Lodge have an airport shuttle?
Yes, Club Wyndham Great Smokies Lodge offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Club Wyndham Great Smokies Lodge?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are pets allowed at Club Wyndham Great Smokies Lodge?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Club Wyndham Great Smokies Lodge offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.