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Wilderness at the Smokies Resort

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Traveler (912)
Room & Suite (299)
Pool & Beach (153)
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Overview
  • Excellent35%
  • Very good31%
  • Average16%
  • Poor9%
  • Terrible9%
Travelers talk about
“stone hill lodge”(180 reviews)
“wave pool”(286 reviews)
“indoor waterpark”(270 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
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1 room, 2 adults, 0 children
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Reviews (2,828)
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731 - 735 of 2,827 reviews
Reviewed May 26, 2016 via mobile

I took my family - husband and 3 boys - here for a 2 night, 3 day mini-vacation. The set up was decent, we stayed in a jumior deluxe room, which is 2 adjoining rooms, one with a double bed, bunk beds, single sofa bed,...More

Thank Stephanie D
Reviewed May 23, 2016

I booked a last minute getaway for my wife and myself to Wilderness at the Smokies. We have been two other times and other than one trip where the waterpark was open for locals to get day passes which overran the pool we have had...More

4  Thank 433Bruce
Response from WATS1424, Manager at Wilderness at the Smokies ResortResponded June 8, 2016

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services so please accept our sincerest apologies for the issues you had on your recent stay with us. I want...More

Reviewed May 23, 2016

My husband has wanted to stay here for years, so we finally gave it a try. We will NEVER be back. The employees were cussing and smoking in public areas all weekend. While waiting in line for food, several employees started pushing their way through...More

9  Thank firegirl41
Response from WATS1424, Manager at Wilderness at the Smokies ResortResponded May 25, 2016

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services so please accept our sincerest apologies for the issues you had on your recent stay with us. We would...More

Reviewed May 21, 2016

This place is ok for younger kids and teenagers also good for parents to if you drink cause u can Sit at the bar while ur kids play(river lodge) on another note the rooms are nice but the beds are below average I expected better...More

3  Thank Erict523
Response from WATS1424, Manager at Wilderness at the Smokies ResortResponded May 24, 2016

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services so please accept our sincerest apologies for the issues you had on your recent stay with us. I want...More

Reviewed May 18, 2016 via mobile

We went as a little get away. Absolutely had a blast. The service was excellent and the water park was awesome. We loved it so much we canceled our Dayton beach vacation thisvsummer to go back to wilderness at the smokies. That was the kids...More

2  Thank Christina H
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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$128 - $285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Sevierville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
$128 - $285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Sevierville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveler (912)
Room & Suite (299)
Pool & Beach (153)
Dining (25)
Amenities (117)
Family and Play Areas (62)
Questions & Answers
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Jennifer D
April 16, 2018|
AnswerShow all 3 answers
Response from blakehutch | Reviewed this property |
It was snowing when we were there in March and the water slides and such were cool but not cold. We were never cold and the wave pool and hot tub, along with the big pool with the basketball goals were all comfortable.
1
Vote
SGibbs58
March 4, 2018|
AnswerShow all 4 answers
Response from WATS1424 | Property representative |
Thank you for reaching out regarding you needs. I would call and talk with our reservations department directly, do not make your reservation on line. If you select River Lodge (this is the property where the indoor... More
0
Votes
getinglost
February 28, 2018|
AnswerShow all 5 answers
Response from WATS1424 | Property representative |
Thank you for reaching out to the Wilderness. Our waterpark calendar is on our website with the up to date hours of operation of all our waterparks. Currently you will find for April 6th through April 8th the outdoor... More
0
Votes
Room Tips
"If you smoke, get a first level room facing the parking lot. You will be close to the unprotected designated..."
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"Recommend River Lodge room near indoor water park, 4th (top) floor (less traffic and noise). This is near..."
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"Go on line and check out the Villa's. There are only 6 of them but for a large group the best of..."
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"Rooms on the first are closer to the indoor waterpark."
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