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Wilderness at the Smokies Resort

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2,232 Reviews from our TripAdvisor Community

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There are newer reviews for Wilderness at the Smokies Resort
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Showing 2,232: English reviews
Linden, Tennessee
Level Contributor
64 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed October 14, 2014

I took the grandkids last week, and they LOVED it. The rooms are great--we stayed on the hill. The shuttle does run about every 5 minutes, but when we go again, I will stay at the lodge connected to the water park just for the extra convenience. Kids are not allowed to take their own water toys such as arm... More 

Helpful?
1 Thank THeath11
Walterboro
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 14, 2014

Just returned from our second trip to Wilderness. We had such a GREAT time! The waterparks and hotel feel very safe and family friendly. I felt very comfortable letting my 7 year old grand- daughter go back to our room alone. Our room was very nice and a great value with the price of the waterparks included. Great food, great... More 

Helpful?
Thank Julie A
Atlanta, Georgia
2 reviews
4 of 5 stars Reviewed October 14, 2014

We had a great family vacation - with kids ages 4 and 7, we needed a getaway that would provide activities suited for both ages. With 2 full days we didn't even scratch the surface of all there was to do at the resort. We are already trying to figure out when we can go back. The food was decent... More 

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Thank val b
Knoxville, Tennessee
Level Contributor
146 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed October 14, 2014

>Reservations and check-in. When we arrived my heart dropped because there was a very long to check in. However, much to my delight the line moved very quickly.... would have moved quicker if two people didn't spend 15 minutes asking 10 thousand dumb questions! >Very clean... well decorated rooms. Some of the best beds we have found in a while...... More 

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1 Thank jelh47
Gallatin, Tennessee
1 review
3 of 5 stars Reviewed October 14, 2014

In a suite made for 8, there were only 3 small dresser drawers. They do not offer a full sized coffee pot, which we brought filters and coffee for. We did not receive housekeeping daily to replenish towels, toilet paper, etc. Dishwasher and sink disposal were both out of order, had to call maintence twice. Had to go downstairs for... More 

Helpful?
Thank Purrfectsongs
Old Hickory, Tennessee
1 review
4 of 5 stars Reviewed October 14, 2014

Our room was clean and (mostly) comfortable. If we go back, I think we'll reserve a room with a real bed and real mattress instead of the murphy bed and fold out couch. Food in the resort was expensive and not that great. We ended up driving down the road to Taco Bell, and going to Wal-Mart to get groceries... More 

Helpful?
Thank apierpoint
Lebanon, Tennessee, United States
Level Contributor
3 reviews
4 of 5 stars Reviewed October 14, 2014

The room was cozy and fit three people comfortably but the luggage really had no where to go so it seemed a bit cramped a times. The water park and food were great and Happy Hour was a wonderful surprise!!! Enjoyed our time there and even painted some pottery (I recommend you do that).

Helpful?
Thank Jessica K
Hickory, North Carolina
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 14, 2014

The room was bigger than I expected, and very clean. The weekend was rainy, but the hotel has enough to do inside it never became a problem. I have teens and they want to plan a trip back. We enjoyed our entire experience.

Helpful?
Thank AGCrawley
Level Contributor
97 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed October 14, 2014

Last minute decision to come here. My kids enjoyed and they compared it to the great wolf lodge. Basically the same thing. To go to the indor water park you did have to go through the arcade. I read some of the reviews. Here's my opinion......be aware that this is high priced and decide and discuss with your family what... More 

Helpful?
1 Thank chubee01
Knoxville, Tennessee
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 13, 2014

My family and I decided to take a trip at the last minute....wow, did we chose the right place! So much to do, for every one! Kids loved the amazing waterpark. The food in all of the grills were yummy! (a bit pricey but worth it!) The rooms were clean and spacious with a warm and welcoming feel to them.... More 

Helpful?
Thank Hershenbach
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Room Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Wilderness at the Smokies Resort

Address: 1424 Old Knoxville Hwy, Sevierville, TN 37876-1358
Location: United States > Tennessee > Sevier County > Sevierville
Hotel Class:3.5 star — Wilderness at the Smokies Resort 3.5*
Number of rooms: 713
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Also Known As:
Wilderness At The Smokies Hotel Sevierville
Hotel Style:
#9 Family Hotel in Sevierville
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