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Wilderness at the Smokies Resort

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2,409 Reviews from our TripAdvisor Community

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There are newer reviews for Wilderness at the Smokies Resort
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Showing 2,408: English reviews
Knoxville, TN
Reviewed March 28, 2015

We took our 3 year old daughter for an overnight stay and had a great time. If you want to stay in the same area as the indoor Waterpark, stay in the River Lodge. It is a little more than the Stone Hill Lodge which is across the street but worth it if you will be back and forth a...

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2Thank TravelBugg82
Blairsville, GA
Reviewed March 25, 2015 via mobile

I believe this is stating the obvious, but you go here for the water park. The rooms were clean enough but seemed very cheaply made and furnished. The food at the resort is incredibly overpriced and not good at all. The staff we encountered were all very pleasant and cordial- from check-in, to cleaners, to waitresses. Our toddler had a...

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Thank ngamtn
Reviewed March 25, 2015

I almost didn't book our vacation here because of several negative reviews but I am SO GLAD we stayed here!! This was an awesome place to stay! I admit I am a germaphobe & clean feak.....so here is my honest review: The hotel is very nice & clean with lots of fun stuff for all ages. Our kids are 3,4...

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2Thank JoleneUpton
WATS1424, Manager at Wilderness at the Smokies Resort, responded to this review

Dear JoleneUpton, Thank you for taking the time to write us a review! What a fabulous review! This is exactly what we strive for here at the Wilderness! We are delighted that our waterpark resort was to your liking! It would be our pleasure to welcome you & your family back in the near future. Sincerely, Amanda Murphy

Reviewed March 25, 2015

We loved staying at Wilderness. We needed a quick, one night get away while our home was being painted. The parks were great and overall, clean. Our daughter (20 months) very much enjoyed all the toddler activities she was able to do. The staff were helpful and the shuttle drivers were incredibly pleasant. We would definitely make this trip again!...

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1Thank Ashley D
Hiram, Georgia, United States
Reviewed March 24, 2015

A friend of mine rented us a suite here and it was amazing! The full kitchen helped to save us a little money so that we could cook at the suite. The sleeping area was very accommodating and roomy. We had plenty of space even with 4 teenaged girls! Trying to keep them occupied is a chore but they absolutely...

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1Thank jmoody2014
Knoxville
Reviewed March 22, 2015

I always love going to this place. It's fun and a blast. The staff is very friendly. The life guards could be more friendlier. Some of them look miserable. The toilets tend to clog up being energy officiant. One hall way smelled like drugs but overall not bad had fun

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1Thank Allme8659
Hollywood, Florida
Reviewed March 21, 2015 via mobile

We checked in around 3PM on a weekday and after about a eight minute trek from our car to the room we dropped off our stuff and went to an early dinner. We got back around 5pm. We noticed that the room smelled moldy and my wife wanted to switch rooms. I told her to try to put up with...

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21Thank JackoFL
Reviewed March 21, 2015

The room was listed as a suite is actually one room! Which is hard with a toddler who goes to bed at eight! The pull out couch had no linens took two call and an entire day to get! The room was not cleaned on for the time we were there. There was not ample parking in the hotel lot,...

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3Thank Emily C
Reviewed March 21, 2015

Decent place - room was made for 6, we out 6 in it- pretty tight. Decent amenities and going off property is no big deal. When outside part is closed would not spend more than a couple of days here. Good value for weekday rate. Food on property was pretty average, but it's convenient if that's your priority. Very easy...

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Thank Andrea101010
Arlington, Tennessee
Reviewed March 21, 2015

My family and I have found a new vacation spot! This hotel and resort was very nice. The rooms were clean and comfortable (plenty of room for my family of 6). Although there were lots of people at the indoor waterpark, it never felt crowded. We were able to easily find somewhere to sit and watch the kids in the...

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Thank TiaW4
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Wilderness at the Smokies Resort

Address: 1424 Old Knoxville Hwy, Sevierville, TN 37876-1358
Location: United States > Tennessee > Sevier County > Sevierville
Price Range: $338 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wilderness at the Smokies Resort 3.5*
Number of rooms: 713
Reservation Options:
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Also Known As:
Wilderness At The Smokies Hotel Sevierville
Hotel Style:
#9 Family Hotel in Sevierville
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Questions & Answers

Here's what travelers have asked, with answers from Wilderness at the Smokies Resort staff and other travelers.
41 questions
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Questions? Get answers from Wilderness at the Smokies Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Forget it!”
 of 5 bubbles Dan_Judy77, 6 days ago | Read review
“4th floor for less noise. Many beds, little square footage.”
 of 5 bubbles sarahH3682FX, 1 week ago | Read review
“Not as kid friendly as it could be!”
 of 5 bubbles drussell, 1 week ago | Read review
“Check everything out yourself....”
 of 5 bubbles iusvir, 2 weeks ago | Read review
“Get a room away from the water park, or on an upper floor, mornings and evenings it sounds like a heard of cattle running by.”
 of 5 bubbles whip177, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question