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    Wilderness at the Smokies Resort

    1424 Old Knoxville Hwy, Sevierville, TN 37876-1358
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    12/3/2017 12/4/2017
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    Traveler (763)
    Room & Suite (244)
    Pool & Beach (137)
    Overview
    • Excellent35%
    • Very good32%
    • Average16%
    • Poor9%
    • Terrible8%
    Travelers talk about
    “wave pool” (287 reviews)
    “stone hill lodge” (171 reviews)
    “indoor waterpark” (255 reviews)
    Free Internet
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Kitchenette
    Wheelchair access
    Business Center
    Laundry Service
    Water Park
    Self-Serve Laundry
    Shuttle Bus Service
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    Dec 3Dec 4
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,642)
    There are newer reviews for Wilderness at the Smokies Resort
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    711 - 715 of 2,641 reviews

    Reviewed October 15, 2015

    Enjoyed the hotel and water park and would come again but... either get a room with a kitchen or eat off property. The grill in the water park was ok but the Thirsty Miner (sit down restaurant) was as bad as it gets. They lure...More

    4  Thank tnscottb
    Reviewed October 14, 2015 via mobile

    We were one of the first visitors to this great water park several years ago and have been at least 15 times, even having all three of our kid's overnight birthday party weekends there. We find it very sad to see all of the problems...More

    2  Thank mariev138
    Response from WATS1424, Manager at Wilderness at the Smokies ResortResponded November 20, 2015

    The Wilderness at the Smokies thanks you for your comments and constructive feedback. We continue to strive to provide the best possible guest services so please accept our sincerest apologies for the issues you had on your recent stay with us. We value your loyalty...More

    Reviewed October 12, 2015 via mobile

    Starting off this place had our reservation out of whack. All but one of our original rooming reservations was right so that threw a wrench in things coming 10 hours from MS. An immediate manager was not available.The rooms were ok although my wife's pillow...More

    5  Thank Jason J
    Reviewed October 12, 2015 via mobile

    This place is awesome, great place to take your family. The rates are very reasonable depending on when you book. And it come along with 4 free waterpark admissions with your stay! The room we stayed in was just right nothing special, we got what...More

    2  Thank Chris S
    Reviewed October 11, 2015

    The bedroom carpet was dirty and found paper and food on floor that had not been vacuumed. Towels are very thin and rough. Shampoo is very cheap. Bring your own shampoo. Called maintenance about 11:00 pm with an issue about overhead light. The light switch...More

    4  Thank Ray G
    Response from WATS1424, Manager at Wilderness at the Smokies ResortResponded November 21, 2015

    The Wilderness at the Smokies thanks you for your comments and constructive feedback. As we continually strive to provide the best possible guest service. We sincerely apologize for the issues you encountered on your recent stay and want to insure you the managers of the...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Free Internet
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Hotel class
    • Hotel Style
    • #9 Family Hotel in Sevierville
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 713
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Groupon, Travelocity and Orbitz so you can book your Wilderness at the Smokies Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Sevierville
    • Also Known As
    • Wilderness At The Smokies Hotel Sevierville
    Add Photo Photos
    Traveler (763)
    Room & Suite (244)
    Pool & Beach (137)
    Dining (25)
    Hotel & Grounds (410)
    Family and Play Areas (57)
    Bathroom (31)
    Nearby
    Sponsored by:
    Nearby Restaurants
    Thai Basil
    325 reviews
    1.44 miles away
    Cheezy Steaks
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    1.37 miles away
    The Diner
    704 reviews
    1.36 miles away
    El Paso Mexican Restaurant
    446 reviews
    1.38 miles away
    Nearby Attractions
    Wilderness at the Smokies
    456 reviews
    .09 miles away
    Tennessee Legend Distillery - Winfield Dunn Parkway
    29 reviews
    .62 miles away
    Wild Water Dome
    42 reviews
    .00 miles away
    Robert A. Tino Gallery
    21 reviews
    .98 miles away
    Ask a question
    Questions & Answers
    mrsmeds
    November 13, 2017|
    AnswerShow all 5 answers
    Response from WATS1424 | Property representative |
    Christmas at the Wilderness is always a fun time for the whole family. If you visit our web-site under the Specials you will see a link to our Holiday Happenings. Right now with Thanksgiving approaching the Dinner offering... More
    0
    Votes
    randjbull
    October 13, 2017|
    AnswerShow all 3 answers
    Response from WATS1424 | Property representative |
    We do have gift cards that are very popular as gifts. Gift Cards can be used on a reservation for room charges or can be used at any of the outlets on property Watch our website for our Black Friday special on Gift Cards... More
    0
    Votes
    Brooklyn K
    October 11, 2017|
    AnswerShow all 7 answers
    Response from WATS1424 | Property representative |
    Wilderness at the Smokies prides itself on its aggressive pest control program. We are only one of a few in the Sevier County area that does quarterly treatments. With that said, introductions of bed bugs happens to all... More
    1
    Vote
    Room Tips
    "Avoid room next to the stairs"
    Read review
    "Stone Hill Lodge - anything even numbered facing away from the convention center and get a balcony when the..."
    Read review
    "indoor water park"
    Read review
    "We did not have a good experience and will not return."
    Read review
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