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Wilderness at the Smokies Resort

06/04/2017 06/05/2017
1 room 2 adults 0 children
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2,478 Reviews from our TripAdvisor Community

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There are newer reviews for Wilderness at the Smokies Resort
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Showing 2,477: English reviews
Louisville
Reviewed July 14, 2014

We have already been to the beach twice this year and wanted something different. This was a perfect choice for myself, husband, 6 yr old and 3 yr old. We will definitely stay again! Rooms were great... The only thing I would change was to book a king since their queens are not standard size (a little small). The lifeguards...

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Thank MSmamaof2
New York Mills, New York
Reviewed July 14, 2014

You're not going to be able to please everyone. There are some good and bad reviews about this place but as for my family, we had a fantastic time. Check-in was great, room was comfortable, food was delicious, waterparks were a blast!! The shuttle came every five minutes, no long lines (at least when we were there last week).......... My...

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1Thank Whitneynippy48
Cary, North Carolina
Reviewed July 14, 2014

Took the family here as part of our visit to the general area. Have a 13 year old as well as a 3 year old. Both found the park exciting and had a great time. Having stayed at the Great Wolf Lodge before, I found the two very similar. The Wilderness Lodge had more options in the water park areas....

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1Thank Tony G
Seneca, South Carolina
Reviewed July 13, 2014

The resort itself is huge. The indoor waterpark is great and the outdoor waterpark is great too. The rooms are nice. But the walls and ceilings must be made of paper. We had a 3 night stay and we had to leave after 2 nights of listening to people above us sounding as if they were moving furniture all night....

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3Thank funfamilytime2014
Reviewed July 12, 2014 via mobile

We been at wilderness last month for the first time it was really poor customer service and the room is really bad looking and the bed uncomfortable it was horrible experience we will never go back again

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6Thank Maha S
Blacksburg, Virginia
Reviewed July 12, 2014

This resort is wonderful! We have vacationed here for the past 2 hears and definitely plan to return. There is something for everyone! The Thirsty Miner restaurant is really a wonderful deal! The kids eat free and the buffet is fantastic! I highly recommend Wilderness at the Smokies!

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2Thank aeosborne
Reviewed July 11, 2014

We had a wonderful over Spring Break! My daughter loved it! The facilities are nice and clean, and they water park was not overcrowded during the time we were there. The food options at the resort leaves a lot to be desired, but there is plenty to eat within driving distance.

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Thank Megan W
Arkadelphia, Arkansas
Reviewed July 10, 2014

For a group of kids different ages you can't beat the place. Something for everyone. Great view and great room service or a short drive to eat. For the price of the room with water park you can't beat it. Had a wonderful time.

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2Thank sassyladys
Reviewed July 10, 2014

the experience was very enjoyable ! The staff was professional.property is beautiful an lots of water activities , games for kids and plenty of places to eat ! All of this is located on the property so you don't have to go out.

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4Thank jaicee
Chattanooga, Tennessee
Reviewed July 10, 2014

I just want to say this place was awesome for my kids! I have 3 kids ages 11, 13 & 15 with different interest! They ALL loved this place & let me say that almost NEVER happens! We stayed at The River Lodge in the Bunk Room on the 4th floor over looking the entire water park! The view was...

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1Thank Lindsay B
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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service

Additional Information about Wilderness at the Smokies Resort

Address: 1424 Old Knoxville Hwy, Sevierville, TN 37876-1358
Location: United States > Tennessee > Sevier County > Sevierville
Hotel Class:3.5 star — Wilderness at the Smokies Resort 3.5*
Number of rooms: 713
Reservation Options:
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Also Known As:
Wilderness At The Smokies Hotel Sevierville
Hotel Style:
#9 Family Hotel in Sevierville
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Questions & Answers

Here's what travelers have asked, with answers from Wilderness at the Smokies Resort staff and other travelers.
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Questions? Get answers from Wilderness at the Smokies Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“best view is near outside water park”
Y3176AFtinah, 3 weeks ago | Read review
“If you booked at the Stonehill Lodge make sure you go there to check-in instead of the main check-in at River Lodge.”
JBennett82, 4 weeks ago | Read review
“Horrible on the first floor!”
  • Months of dirt above dining room table
  • Hair and dirt from one swip of kitchen floor
susanjane1951, Apr 14, 2017 | Read review
“We enjoyed a family room with a queen bed, a bunk with a queen on the bottom, easily sleeps five.”
tzbarker1, Apr 13, 2017 | Read review
“River Lodge side for easy access to indoor waterpark”
Kdrich, Apr 12, 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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